Hybrid Social Security Specialist Associate

Department: 81030649 Medical Eligible Services
Shift: Day (United States of America)
Hours: 40
Contract: Non-Union
Weekend Rotation: None
Job Profile Summary: Provides Social Security advocacy support. Evaluates all referrals to assess eligibility for Social Security Disability programs. Arrange appointments for Social Security staff with clients. Completes supporting documentation for Social Security applications and will serve as a liaison between clients and the Social Security Administration.
Job Description:

Principle Responsibilities

• Social Security Advocacy
  • Completes high level phone screening to determine eligibility for Social Security Disability programs.
  • Answers incoming client calls and proactively contact clients and appropriate agencies to assist in the social security application process.
  • Completes interviews and assist in documentation requested by the Social Security Administration office.
• Administrative Work
  • Arranges appointments for Social Security staff.
  • Requests medical records and submit to the Social Security Administration.
  • Follows up on incoming correspondence for the department.
  • Updates Social Security cases and complete invoicing.
• Staff Development
  • Attends training through the State of Minnesota for the Social Security Advocacy Program.
  • De-escalates basic situations including customer needs.
  • Special projects as directed by leadership.
  • Assists with the education of new Allina employees from other departments including but not limited to Social Workers.
• Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• Associate's or Vocational degree preferred
• Bachelor's degree preferred
• 2 to 5 years health care or social service experience required
• 1 year Social Security Disability experience preferred

Physical Demands
Light Work:
Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently

Additional Job Description:

Hours: 8-4:30pm M-F

Hybrid Primarily Remote

3 Weeks training on site

Taking incoming calls, screening, referrals and other administrative work.