Project Manager

Project Management @ hyperexponential

The hyperexponential Project Management team is not a typical consultancy, we work internally as well as with our clients & our partners to ensure that project management best practice is applied in everything we do to lead to successful outcomes. We specialise in working closely with our customers to ensure that we help them transition to our platform successfully, enabling them to handle the interesting and complex problems they regularly face. Here are some example challenges we will take on this year:

• How do we transition our clients from sale to Go Live and ensure that they are seeing the benefits of our world class platform as soon as possible?

• How do we make sure our clients are first-to-market with rapidly built, best in class pricing models in Renew?

• How do we ensure that we understand the features that matter to our clients and work with our excellent Technology teams to deliver them?

• What can we do to help our clients make the best use of Renew and expand usage across their business?

• How can we put in place processes with our Customer Engineering team to ensure that client onboarding is seamless?

• How can we lead on internal projects to drive the business further forward towards it’s ambitious goals?

The Project Management team works with all of the teams at hyperexponential but particularly closely with our Technology and Model Development teams as well as with our clients.

You'll work closely with our customers running projects to support their transition to our world-leading platform, and work with super-bright, driven people (both inside hyperexponential and among our data, service and insurtech partners).

Mission

We're disrupting the insurance industry with our platform Renew, which insurers use to build mathematical models to make complex pricing decisions. Solving questions such as:

• What are the chances that SpaceX's next launch will fail?

• What would happen to the property in Silicon Valley if there was an earthquake?

We are currently doing this for some of the largest, and most cutting-edge names in specialty insurance today, and our client base is growing rapidly. We are now scaling our Project Management team so that we can work even more closely with our clients, partners and the broader tech/insurance community - and that’s where you come in!

Your mission will be to work across the whole of hyperexponential to ensure that we provide our customers with an unrivalled experience from the point of POC, through the sales journey, project delivery, handover and throughout their hyperexponential customer lifecycle.

Key Responsibilities

Note: hyperexponential is still a relatively early-stage business, and our culture prizes initiative highly - as such this section is a good indicator of your role, but the list isn’t exhaustive.

You will:

• Manage the project lifecycle for our clients via a clear understanding of the fundamentals of project management.

• Be able to support the Project Management team with all aspects of a project including: statement of works, contracts, change, budgets, project plans, reporting, action tracking, RAID management, and stakeholder management.

• Be able to manage projects independently with oversight from a PM or lead if required.

• Have a comprehensive understanding of the role, team strategy and it’s responsibility within the wider business.

• Support a wide variety of project types including customer engagement & platform onboarding, model build projects, feature design & development projects, and large-scale client transformations from legacy systems to ours.

• Work with customers to ensure they get the best experience from Renew, including being the first responder to customer questions and triaging support queries.

• Help to shape and design our project management processes, ensuring that we have consistent ways of working to always deliver projects to a high standard for our clients.

• Work with teams across hyperexponential to ensure that Project Management is used to drive value wherever it is needed.

• Helping reduce friction and eliminating impediments that slow us down.

Initial Deliverables

You will:

• Within the first month:

  • Learn our current project approach

  • Complete training on our current project management tooling

  • Review our existing project portfolio & previous projects

  • Assume ownership of delivery for client projects, managing your own deadlines

• Within 3 months:

  • Be consistently contributing to and improving our internal and external artefacts and ways of working

  • You will be working with multiple customers helping deliver value to them

  • Completed hyperexponential’s sales enablement training and have an understanding of our prospective customer pipeline

  • Understand of product development lifecycle and how we deliver for our customers

  • When not working on customer opportunities, you will be responsible for independently driving initiatives which provide value across hyperexponential

Competencies

If you're the right fit for this role, you will be able to show clear evidence that you:

Eager to learn

This is an opportunity to work on meaningful projects for some of the world’s biggest companies. You’ll be innovating and collaborating with some of the most talented people in the market and in doing so will learn, grow and develop.

Passionate

Deeply interested in the start-up and high-growth sector and ecosystem: its quirks, unique characteristics and requirements. Passionate about quality and ensuring that our customers and developers have the very best experience of working with us, you strive for continuous improvement.

A problem solver

To deliver true benefits to our customers you will need to be agile in your thinking, adapt quickly to the changing world and be excited about disrupting the market with cutting edge technology and in doing so, solve our customers most difficult problems.

Reflect hyperexponential and our values

Caring and empathic, you look to improve not just your own and our customers lives, but those of everyone at hyperexponential. Organised and a good planner - able to manage engagements with multiple customers and hyperexponential teams in parallel.

Experience and skills

hyperexponential is far less interested in counting years over evidence of delivery, and our requirements reflect this.

The right person for this role will need:

• 0-2 years of Project Management experience or relevant industry experience.

• An analytical approach with a desire to problem solve for our customers.

• To be able to understand and relate tasks with the commercial context and hold your own when working with technical industry experts.

• Project Management tooling experience with an understanding of how it can be used for task tracking and Agile project management.

• An understanding of project delivery methodology.

• An understanding of working with software development (Product and Engineering) teams.

• An understanding of SaaS tooling and ways of working.

• An understanding of cloud based, networking, and systems integration projects.

• A desire to level up, we will do everything we can to help you get to where you want to go – we value anyone passionate about mentoring and helping their colleagues in the process.

• A self-starting attitude: you enjoy managing your own time and work, within a tight-knit, high-pressure but high-support environment. You proactively drive your own personal development and stay up-to-date with the latest industry trends and challenges.

• As a bonus, any experience of managing projects in the IT sector or working with Financial Services or Insurance clients.

What’s next?

• Initial call with our Talent team to kick things off

• Introductory call with your future manager

• Practical interview + Meet the Team

• Values Interview

• We offer!

What do we offer?

• Competitive salary + very staff-friendly EMI share options

• £5,000 for individual and group training and conference budget

• 25 days’ holiday plus 8 bank holiday days (33 in total)

• Company pension scheme via Penfold

• Mental health and therapy provision via Spectrum Life

• Individual wellbeing allowance via Juno

• Private healthcare insurance through AXA

• Top-spec equipment (laptop, screens, mechanical keyboards, etc)

• Regular remote hackathons, lunch & learns, socials and games nights

• Team lunches, snacks, drinks fridge, fun office @ The Ministry

• Huge opportunity for personal development and mastery as we grow together!

Diversity @ hyperexponential

We are committed to diversity and equal opportunity. We’re a talented and high-energy, but low-ego and kind team who believes that the more inclusive we are, the better our work and culture is. We are not yet where we want to be in terms of balance, but it is our mission to build a team that represents a variety of backgrounds and perspectives and we are working hard towards that goal.

Check out our blog at https://www.hyperexponential.com/blog