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i360technologies is hiring: Technical Writer in Oklahoma City

Job DescriptionJob DescriptionCompany DescriptionAt i360technologies, we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few reasons that i360 is a great place to build your career. Founded in 1999, i360 is a growing GOVCON professional services company looking for motivated individuals excited to embrace a fast-paced environment while applying strategic problem-solving skills, excellent work ethic, and positive energy to an already first-class team. You have a home with us if you enjoy solving complex business problems through business consulting and technology implementation. At i360, we offer unlimited professional growth and career possibilities. This is a fully on-site position in Oklahoma City, OK.Job DescriptionThe Technical Writer will work with other technical experts, such as engineers and software developers, to ensure that the information they provide is accurate and easy to understand.The Technical writer will create technical documentation including:User documentationHow-to guidesIntegration guidesComputer systems operation guidesProduct specifications that increase the experience for the digital platformQualificationsBachelor’s degree in English, communications or other related discipline.Five years of IT technical writing and documentation experience, graphics and presentation support, and/or maintenance of website content is required.Must have substantial knowledge of the capabilities of computer systems and demonstrate good communication skills and the ability to work independently or under general direction only.Demonstrated excellent customer service skills.Strong communication, presentation, analytical, and technical skills.Proficient in Microsoft Word, Power Point, and Excel.Demonstrated ability to work independently with minimal supervision.Must be able to clear a federal background investigation - Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.Must be a US Citizen or have a Green Card.Workdays: Monday-FridayAdditional InformationSalary Information Salary is commensurate with experience, ranging from $90,000 to $94,000.i360 is an Equal Opportunity Employer - Minority/Female/Veteran/Disability All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group.BenefitsReferral Bonus(401k) MatchingHolidays – ElevenAdoption AssistanceUtilization Bonus PlanTuition ReimbursementTechnology ReimbursementFamily Leave, Maternity, PaternityShort-Term & Long-Term DisabilityLife Insurance (Basic, Voluntary & AD&D)Health Care Plan (Medical, Dental & Vision)Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)Perks at Work – Employee perks program that helps you live a better and healthier life.What You Can Expect from UsAt i360technologies, we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few reasons that i360 is a great place to build your career.Meaningful work. Our employees often tell us that their work gives them a sense of purpose as it supports many federal agencies.Leadership that cares. Our leadership team has prioritized creating a culture that appreciates and takes good care of its people. As a result, being an employee of i360 means you are part of the i360 family, and you matter.Flexibility. We value work-life balance because we know that happy employees create happy customers. Only Direct Hires - No recruiting or staffing firms’ submissions will be considered.

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What You Should Know About i360technologies is hiring: Technical Writer in Oklahoma City, i360technologies

i360technologies is excited to announce that we are hiring a Technical Writer in Oklahoma City! If you're passionate about creating clear, engaging, and user-friendly documentation, you might just be the person we're looking for. At i360technologies, we believe in empowering our employees while making meaningful contributions to federal agencies. As a Technical Writer, your role will involve collaborating with engineers and software developers to produce high-quality technical documentation, including user guides, integration manuals, and system operation procedures. You'll play a vital role in translating complex technical information into everyday language that really resonates with our users. We offer competitive pay rates between $90,000 and $94,000 based on your experience, and we're big on professional development, so you'll have every opportunity to grow in your career. With a robust benefits package to support your well-being, including health care, generous paid time off, and even adoption assistance, being part of the i360 family means more than just having a job; it’s about building a future. This fully on-site position will require US citizenship or a Green Card, and the ideal candidate should have a Bachelor's degree in a related field and five years of experience in IT technical writing. So if you're ready to step into a dynamic environment that nurtures your skills and values your contributions, i360technologies is the place for you!

Frequently Asked Questions (FAQs) for i360technologies is hiring: Technical Writer in Oklahoma City Role at i360technologies
What are the responsibilities of a Technical Writer at i360technologies?

As a Technical Writer at i360technologies, you will collaborate with engineers and developers to produce various forms of technical documentation. Your responsibilities will include creating user documentation, how-to guides, integration guides, and product specifications that are clear and easy to understand. Overall, you will ensure that the technical information is accurate, accessible, and supports the functioning of our digital platforms.

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What qualifications do I need to apply for the Technical Writer position at i360technologies?

To qualify for the Technical Writer role at i360technologies, candidates should possess a Bachelor’s degree in English, communications, or a related discipline. Additionally, candidates must have at least five years of experience in IT technical writing or documentation. Strong analytical, communication, and presentation skills are also essential for success in this position.

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What software skills are required for the Technical Writer at i360technologies?

The Technical Writer position at i360technologies requires proficiency in Microsoft Word, PowerPoint, and Excel. This software knowledge will help you create and present informative documentation effectively, allowing you to communicate complex information in a user-friendly manner.

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What type of work environment can I expect as a Technical Writer at i360technologies?

At i360technologies, you can expect a collaborative and fast-paced work environment that encourages problem-solving and innovation. Our culture values work-life balance and employee satisfaction, ensuring that you feel supported in your role while contributing to meaningful projects for federal agencies.

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What benefits are offered to Technical Writers at i360technologies?

i360technologies offers a comprehensive benefits package for Technical Writers that includes competitive salaries, health care plans (including dental and vision), retirement plans with matching, generous paid time off, employee perks programs, and professional development opportunities. Our leadership prioritizes a culture where employees feel valued and cared for.

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Common Interview Questions for i360technologies is hiring: Technical Writer in Oklahoma City
Can you describe your experience with technical writing in IT?

When answering this question, outline your previous roles and specific projects where your technical writing skills were utilized. Highlight your ability to simplify complex information and provide examples of the types of documentation you have created.

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How do you ensure that your technical documentation is user-friendly?

Discuss your strategies for creating user-friendly documentation, such as organizing information logically, using clear language, and incorporating visuals when appropriate. Emphasize the importance of understanding your audience and tailoring the content to their needs.

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What tools do you use for technical writing and documentation?

Be ready to talk about the tools you’ve used, such as Microsoft Office Suite for document creation or any specialized software for documentation purposes. Emphasize your adaptability and willingness to learn new tools as needed.

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How do you handle receiving critiques on your writing?

Express your openness to feedback and how it helps improve your work. Provide an example of a time when constructive criticism made a notable difference in your writing process and final product.

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Can you give an example of a complex project you handled as a Technical Writer?

Share a specific project where you had to extract information from technical experts and translate it for users. Focus on the challenges you faced and how you successfully met them through effective communication and collaboration.

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What is your approach to managing multiple deadlines?

Describe your time management skills, how you prioritize tasks, and any tools or methods you use to stay organized. Mention instances when you successfully managed concurrent projects to demonstrate your capabilities.

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How do you stay current with industry changes and technical writing best practices?

Discuss any ongoing training, memberships in relevant organizations, or resources you utilize to keep your skills sharp and stay updated on technical writing trends and technologies.

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How do you work with subject matter experts to gather information?

Explain your approach to collaborating with subject matter experts (SMEs). Talk about how you establish rapport, ask effective questions, and ensure you capture the most accurate information for your documentation.

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Describe how you would approach writing a user guide for a new software product.

Outline your writing process, beginning with gathering requirements, understanding the software, outlining the guide’s structure, drafting content, and seeking feedback from users or SMEs to ensure clarity and usability of the document.

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What role does customer feedback play in your technical writing?

Discuss the importance of customer feedback in informing future documentation and improving existing content. Share examples of how feedback influenced your writing in past projects and how you incorporated this input to enhance user experience.

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i360technologies, Inc. provides Oracle Enterprise Solution implementations, upgrades, project management, IV and V services, and application enhancements and support for Fortune 1000 companies and agencies of the U.S. Federal Government. It focuse...

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Full-time, on-site
DATE POSTED
December 9, 2024

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