Account Director, Microsoft (Diamond Level)

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.

Who we are:  Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination

We are seeking a dynamic and visionary Account Director to lead the Microsoft account at Icertis, powering contract intelligence. Reporting to the Associate Vice President, Microsoft Partnership, you will drive Icertis global sales to Microsoft and lead our consultative sales approach. This role is crucial in providing strategic oversight for all Icertis engagements with Microsoft, including Customer Success, Professional Services, Marketing, and other key functions. #LI-RS1

• Drive significant new revenue through upselling and cross-selling within Microsoft.
• Develop and deepen strategic relationships across Microsoft’s organizational structure.
• Ensure Microsoft remains a strong promoter of Icertis by meeting customer expectations and obligations.
• Provide strategic direction and ensure seamless delivery of Customer Success, Professional Services, Engineering, Marketing, and other functions.
• Collaborate with Microsoft and Icertis product management to understand new requirements and product releases, advancing sales strategies within the customer organization.
• Address the needs and challenges of Microsoft as a global entity, proposing tailored solutions.
• Act as a key advocate for Microsoft within Icertis, ensuring overall customer satisfaction.

• 10+ years of successful enterprise software sales, customer success, account management, or business development experience.
• Strong strategic sales skills, relationship-building capabilities, cloud & AI expertise, and a consultative sales approach.
• Proven track record in SaaS enterprise software implementation, particularly in Contract Lifecycle Management (CLM).
• Prior sales experience with Microsoft and a deep understanding of Microsoft technology stack, especially Microsoft enterprise applications and Azure/AI, is strongly preferred.
• Experience managing large Fortune 500 Enterprise SaaS engagements.
• Ability to develop executive-level (CxO) relationships, lead strategic initiatives, and present Icertis’s value proposition to C-level executives.
• Capability to collaborate with partners to drive technical solutions supporting the Icertis portfolio with Microsoft.
• Work with product management to create innovative solutions to expand revenue streams.
• Excellent communication, negotiation, strategic thinking, and problem-solving skills.
• Bachelor’s degree in business and/or engineering, or equivalent experience. MBA preferred.

Our Commitments: Icertis is committed to:  

●       Icertians (employees) and their family's physical, mental and financial health and wellbeing

●       Turbocharging Icertians careers

●       Making a social and environmental impact in our communities 

●       Cultivation and advancing a culture of diversity, equity, inclusion and belonging (DEIB) within our company, customers, and

 suppliers

●       Generous holidays including the 4th of July week off – paid 

●       Free professional and leadership coaching

●       Annual personal development allowance 

What we offer:  

●       Robust medical (physical & mental vision and dental benefits 

●       Employee assistance program (EAP)

●       Equity (RSUs) and shared ownership in the company

●       Generous 401K match

●       Flexible work environment

●       Paid maternity and paternity leave 

●       Generous holiday and PTO program

●       CaaS (coaching as a service)

●       Annual personal development allowance 

●       7 Days for Humanity – 7 paid volunteer days annually

●       Global and regional DEIB steering committees, employee resource groups (ERGs) 

●       Global DEIB training programs and guest speakers throughout the year

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to careers@icertis.com or get in touch with your recruiter.

By submitting your application you acknowledge that you have read Icertis’s Privacy Policy (https://www.icertis.com/privacy-statement/)

Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.