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Engineering Manager (Digital Payments)/Moldova

IDT is looking to bring an Engineering Manager to reinforce our technology management team with the mission to optimize our software platform and elevate the agility of our technology teams.


In this highly visible role that has direct access to C-level executives, you will build, manage and lead our world-class agile software engineering organization that is responsible for supporting a suite of products. 


Product:


* Digital Payments (MTU, E-Gift, E-Sim): Our digital payment platform offers customers a convenient way to send mobile top-ups, purchase electronic gift cards, and buy e-SIM cards—all in one place.

Digital payments are available on two mobile apps - BOSS Revolution: Calling App and BOSS Money—and Zendit, a cloud-based Prepay-as-a-Service platform.

Zendit gives developers and entrepreneurs tools to instantly access thousands of global prepaid products and connect with billions of users worldwide.


Primary responsibility:
  • People Management: Recruit and retain top engineering talent.
  • Conduct regular one-on-ones to support growth and assess performance.
  • Lead and mentor engineers, fostering learning and collaboration.
  • Address team well-being and prevent burnout.
  • Maintain engineering culture standards.
  • Delivery Management: Optimize team structure and resource allocation based on priorities and strengths.
  • Manage timelines and deliverables for high-quality, on-time delivery.
  • Improve engineering processes for better efficiency and quality.
  • Drive agile practices and continuous improvement.
  • Collaborate with cross-functional teams on strategic initiatives.
  • Ensure clear stakeholder communication and alignment.
  • Align engineering with company objectives and business value.
  • Engineering Management: Maintain high code quality and architectural standards.
  • Guide technical decisions to align with company standards and goals.
  • Drive innovation and technical improvements.
  • Lead technical discussions and decision-making.
  • Convert initiatives into team tasks and track progress.
  • Proactively identify and mitigate technical risks.
  • Work with Compliance on regulatory requirements and audits.
  • Conduct thorough incident reviews to address root causes.


Requirements:
  • Proven Leadership Experience: At least 1 year of experience leading cross-functional, agile development teams, ideally in a product-driven environment.
  • Technical Background: Solid hands-on experience as a software engineer.
  • DevOps and Automation Skills: Familiarity with continuous integration, automated testing, release management, and performance monitoring.
  • Strong Organizational Skills: Ability to effectively prioritize, plan, and perform under pressure or in uncertain situations.
  • Educational Background: Bachelor’s degree in Computer Science or a related field.
  • Talent Development (Preferred): Experience in hiring and nurturing high-performing engineering teams is a plus.
  • Language Proficiency: Good command of English, at B2 level or higher; Russian language - nice to have.


Our technology stack:
  • Infrastructure: AWS and On-Premises environments
  • Orchestration: Kubernetes (K8s) and Amazon ECS
  • Infrastructure as Code: AWS CDK and Terraform
  • Programming Languages: C# and Go (Golang)
  • Databases: NoSQL (MongoDB)
  • CI/CD Tools: Jenkins and ArgoCD


What we offer:
  • Modern office with free parking in the very center of Chisinau by our partner FusionWorks. 
  • Hybrid work opportunity!
  • An exciting and challenging job with talented people around.
  • Competitive salary and growth opportunities.
  • Really good hardware.
  • Compensation for professional training, seminars, and conferences (Moldova DevCon).
  • First-class English lessons.
  • More perks for the Chisinau office full-time employees.


A few words about us:


IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues. 

 

We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.

 

Our flagship brand, Boss Revolution, offers Money Transfer, International Calling, and Mobile Top-Up services and supports IDT’s mission of enabling people to keep in touch and share resources with family and friends worldwide.


If you are here, it seems like you are interested, so let’s chat! 😉

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What You Should Know About Engineering Manager (Digital Payments)/Moldova, IDT

At IDT, we're on the lookout for a dynamic Engineering Manager (Digital Payments) based in the beautiful city of Chișinău, Moldova. If you're passionate about technology and have a knack for leading agile teams, this might just be the perfect fit for you! As an Engineering Manager, you’ll be stepping into a key role that connects you directly with our C-level executives, providing you the opportunity to make a significant impact. Your mission will be to enhance our software platform and optimize the agility of our engineering teams, overseeing the development of our exciting digital payment solutions, including mobile top-ups, e-gift cards, and e-SIM cards. You'll be responsible for not only managing talented engineers but also nurturing a culture of collaboration and learning while ensuring that timelines are met and engineering standards are upheld. With a strong focus on delivery management, you will collaborate cross-functionally to align engineering efforts with strategic business initiatives. Plus, you’ll have a chance to implement your innovative ideas and lead technical discussions. At IDT, we value our people, and that’s why we offer a competitive salary, professional development opportunities, and a supportive work environment. If you’re ready to take your career to new heights and join a vibrant team passionate about technology and innovation, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Engineering Manager (Digital Payments)/Moldova Role at IDT
What are the main responsibilities of the Engineering Manager (Digital Payments) at IDT?

The Engineering Manager (Digital Payments) at IDT is responsible for leading agile development teams, optimizing team structure, managing delivery timelines, and ensuring high code quality. You’ll also focus on people management by mentoring engineers, conducting performance assessments, and fostering a collaborative culture.

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What qualifications are required for the Engineering Manager position at IDT?

Candidates applying for the Engineering Manager (Digital Payments) position at IDT should have at least one year of leadership experience in agile development teams, a solid technical background in software engineering, and familiarity with DevOps practices. A bachelor’s degree in Computer Science or a related field is also required.

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What technical skills are desirable for the Engineering Manager role at IDT?

For the Engineering Manager (Digital Payments) role at IDT, candidates should possess hands-on experience with programming languages like C# and Go, have familiarity with CI/CD tools like Jenkins, and experience in cloud infrastructures such as AWS and Kubernetes. Knowledge of automated testing and performance monitoring is also advantageous.

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How does the Engineering Manager at IDT ensure team well-being?

The Engineering Manager (Digital Payments) at IDT takes an active role in fostering team well-being by conducting regular one-on-ones, addressing burnout, and ensuring a supportive work environment where engineers can thrive and collaborate effectively.

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What benefits can an Engineering Manager expect when working with IDT?

As an Engineering Manager at IDT, you can enjoy a modern office in Chișinău, a hybrid work schedule, competitive salary, continuous professional development opportunities, compensation for training and conferences, and perks tailored for full-time employees.

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Common Interview Questions for Engineering Manager (Digital Payments)/Moldova
Can you describe your leadership style as an Engineering Manager?

When discussing your leadership style as an Engineering Manager, it's essential to highlight your approach to mentorship, fostering collaboration, and how you adapt to the needs of your team. Provide specific examples of how you've successfully led teams and driven innovation.

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How do you prioritize projects and tasks for your engineering team?

Explain your methodology for prioritization, which could include assessments of project impact, urgency, team strengths, and aligning tasks with larger business objectives. Share tools or frameworks you've used to manage priorities effectively.

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What strategies do you use to ensure team members are engaged and motivated?

Discuss your strategies for maintaining team engagement, such as regular check-ins, facilitating professional growth opportunities, celebrating achievements, and fostering a positive team culture.

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How do you handle conflicts within your engineering team?

Describe your conflict resolution approach, focusing on open communication, mediation, and encouraging a solution-oriented mindset. Provide a specific example of a conflict you've successfully navigated.

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Can you explain a time when you improved a technical process in your previous roles?

Share a specific situation where you identified a bottleneck or inefficiency in a process, the steps you took to improve it, and the positive impact it had on team performance and project outcomes.

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What role does agile methodology play in your team management?

Discuss your understanding of agile principles and how you implement them in your team's workflow. Cite examples of successful agile practices you've employed to improve team collaboration and delivery.

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How do you ensure high code quality within your team?

Talk about your approach to maintaining high code quality, such as implementing code reviews, automated testing, and fostering a culture where quality is prioritized from the onset of development.

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What metrics do you use to evaluate your engineering team's performance?

Discuss the various performance metrics you consider important, like code quality, backlog health, delivery timelines, and team engagement, and how you use these metrics to guide improvements.

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How do you keep up with industry trends and technologies?

Share how you stay informed about technological advancements and industry trends, whether through attending conferences, reading relevant publications, or participating in online communities.

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What excites you the most about leading an engineering team in digital payments?

Express your passion for the digital payments sector and the innovative technologies involved. Highlight how you envision your role in driving growth, enhancing customer experiences, and leading a high-performing team.

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IDT connects communities with friends and family around the world. Our teams provide essential technology to communities that need safe and reliable services at a great value.

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Full-time, hybrid
DATE POSTED
March 23, 2025

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