Senior Scrum Master

We offer a flexible working policy that supports the health and well-being of our iManage employees. As an organization, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work-life balance. Please reach out to learn more. Being a Senior Scrum Master at iManage means…  You are a strong Senior Scrum Master who is excited to lead and coach multiple Scrum teams consisting of 3-8 members. In this role, you will be accountable for reinforcing the Scrum framework and other team agreements. As a Senior Scrum Master at iManage, you will have the opportunity to work closely with multiple teams within our Cloud Operations department, specifically the Site Reliability Engineering teams. You will play a vital role in evolving the teams’ Agile best practices and ensuring solutions are delivered efficiently and effectively. In addition, you will be responsible for motivating the team and working in a collaborative manner with the team to discuss changes that will ensure quality.  Here is what one of our leaders, Senior Principal Site Reliability Engineer (Malik Muratovic), has to say about the culture of the team: "The most exciting part about our project is learning new technologies, expanding our knowledge base to grow our careers, and delivering a platform that delights our customers! We are able to share ideas, have open and honest conversations while working with like-minded people. Also, our leadership is willing to work with us to truly understand the challenges and how we are solving these problems. Our leaders really know us by our names and as individuals so they genuinely care about the people. It feels like we are working with our friends -- we even game together sometimes!" iM Responsible For…  Helping the team focus on daily and sprint goals in the context of current product objectives.Leading teams’ efforts in relentless improvement by helping the team take ownership of their action items, as identified during the teams' retrospective.Assessing and coaching the teams to higher levels of maturity at a pace that is sustainable and comfortable for the teams and organization.Supporting the team in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.Promoting quality practices to assist the teams in constantly improving the quality of their deliverables and meeting the Definition of Done (DoD).   Facilitating and leading the teams during Scrum events such as planning, reviews, and retrospectives.Ensuring the team members are trained in techniques that allow them to live Agile/Lean principles and mentor teams and individuals on their Agile mindset journey.Ensuring they are up to date on the latest agile ways of working and techniques and regularly apply them.Navigating and resolving conflicts, facilitates collective consensus-building, and facilitates collective decision-making, driving the teams toward outcomes.Facilitating and guiding the teams to design good experiments that move the organization towards its outcomes.iM Qualified Because I Have…  A Bachelor's degree or equivalent experience.3+ years of experience working with and coaching two or more scrum teams.Experience working in a SaaS environment.Knowledge of multiple agile frameworks such as Scrum, Kanban, XP, etc.  Demonstrated ability to balance objective data with other factors when making decisions.Experience with Jira & Confluence or similar bug tracking and content management systems.Exposure to release management and CI tools like Jenkins, AppVeyor, etc.  A CSM, PSM, or PMI-ACP certification as a plus.Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To… Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture. Have flexible work hours that allow me to balance my ‘me time’ with my work commitments. Collaborate in a modern open plan workspace, with a gaming area, free snacks, drinks and regular social events. Focus on impactful work, solving complex, real challenges utilizing the latest technologies and protocols. Own my career path with our internal development framework. Ask us more about this! Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning. Join an innovative, industry leading SaaS company that is continuing to grow & scale! iManage Is Supporting Me By... Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. Rewarding me with an annual performance-based bonus. Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%. Giving access to HealthJoy, a healthcare concierge service, to help me maximize my health benefits. Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. Caring for my mental health and well-being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more. About iManage… iManage is dedicated to Making Knowledge WorkTM. Over one million professionals across 65+ countries rely on our intelligent, cloud-enabled, secure knowledge work platform to uncover and activate the knowledge that exists inside their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who love a challenge. People who are happiest when they’re solving problems and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we do things that might appear impossible. How we develop our employees’ strengths and unlock their potential. How we find meaning in everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Learn more at: Please see our privacy statement for more information on how we handle your personal data: #LI-LM1#LI-HybridSummaryLocation: Chicago, IL, United StatesType: Full TimeExperience: ExperiencedDepartment: Cloud Engineering