Job details

Customer Success Manager

impact.com is a leading partnership management platform seeking a Customer Success Manager to enhance customer retention and drive product utilization, focusing on providing excellent support and relationship management.

Skills

Customer success experience
Affiliate marketing knowledge
Technical expertise
Excellent communication skills

Responsibilities

Deliver world-class support to top clients
Maintain proactive/reactive relationships with assigned accounts
Monitor client health metrics and proactively address retention risks
Drive product adoption and support clients in achieving their goals

Education

Bachelor's Degree in Business, Marketing or related field

Benefits

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
401(k) with flexible spending accounts

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CEO of impact.com

Dave Yovanno

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By impact.com

At impact.com, we believe in the power of science and technology to create transformational growth: in our customers, in our company, and in ourselves. And we are in business to create impact through partnerships. Our mission is to deliver disrupt...

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FUNDING

Growth

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Advertising & Public Relations

TEAM SIZE