Staff Software Engineer, Full Stack - Servicing Automation

Who We Are

Imprint is building a next-generation co-branded credit card company to serve America’s great brands. Some of our partners include H-E-B, Turkish Airlines, Brooks Brothers, and Eddie Bauer. Imprint is backed by Khosla Ventures, Kleiner Perkins, and Thrive Capital. We are focused on building a brilliant team who want to change payments and who embody our Operating Principles.

The Team

At Servicing Automation, our mission is to power Imprint’s growth while ensuring efficiency and scalability. We leverage cutting-edge technology to optimize critical financial metrics—reducing bad debts, lowering service and collection costs, and minimizing dispute losses. Our team automates complex, high-impact processes, driving operational excellence and continuous innovation. Every enhancement we make directly contributes to Imprint’s success. Join us in shaping the future of financial technology!

Location

This role will be a hybrid work format, with time split between working remotely and working onsite from either our San Francisco or New York offices, 2-3 days a week as required by your manager.

What You'll Do

As a Staff Fullstack Software Engineer, you’ll play a key role in driving technical excellence, system architecture, and team development. Your responsibilities will include:

Technical Leadership

• Oversee the design, development, and maintenance of customer-facing mobile apps, web applications, SDKs, APIs, databases, and third-party integrations.

• Ensure scalability, reliability, and performance across existing and new systems.

• Collaborate with technical leaders and engineers to define and execute the team’s technical roadmap.

Team Development & Mentorship

• Mentor and guide engineers, fostering a culture of innovation, technical excellence, and ownership.

• Lead by example to instill best practices in development, testing, and deployment.

Project & Stakeholder Management

• Partner with product, finance, and compliance teams to align technical strategies with business objectives.

• Ensure smooth project execution by managing timelines, scope, and resource allocation.

• Regularly communicate project progress, risks, and opportunities to senior management and cross-functional stakeholders.

Quality, Security & Risk Management

• Enforce high standards in code quality, documentation, and engineering practices.

• Oversee robust testing strategies to identify and mitigate risks early in the development cycle.

• Work closely with security engineers to prioritize and resolve vulnerabilities, ensuring compliance with security best practices.

Innovation & Continuous Improvement

• Promote a culture of experimentation, learning, and continuous improvement.

• Stay ahead of industry trends and emerging technologies to drive platform enhancements.

• Identify opportunities to streamline development processes and optimize team productivity.

What We Look For

• 8+ years of software engineering experience, working across backend and frontend (web, iOS, Android) systems, including AI-driven solutions.

• 5+ years leading the architecture, design, and scalability of complex software systems.

• 5+ years developing consumer-facing or internal tools using JavaScript, React.js, and full-stack technologies like Golang, Node.js, Java, or Python.

• Strong expertise in building scalable, high-performance distributed systems.

• Bachelor's or Master's degree in Computer Science or a related field.

• Excellent problem-solving, debugging, and project management skills.

• Familiarity with Agile development methodologies and CI/CD best practices.

• A strong sense of ownership, urgency, and technical leadership.

• Experience scaling a development team from 0 to 10+ engineers.

• Proven ability to build and deliver mission-critical, 24x7 production systems.

Perks & Benefits

• Competitive compensation and equity packages

• Leading configured work computers of your choice

• Flexible paid time off

• Fully covered, high-quality healthcare including fully covered dependent coverage

• Additional health coverage includes access to One Medical and option to enroll in an FSA

• 16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents

• An understanding that successful hybrid work requires flexibility and an appreciation for asynchronous work

• Access to industry-leading technology across all of our business units — stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together.