Remote Web Chat Representative

Job Description:Ingram Micro is seeking a Remote Web Chat Representative to join our team in San Jose, California. This part-time position at the Associate Level requires a minimum of 3 years of experience in customer service or a related field. The ideal candidate will be driven and hardworking, with strong critical thinking skills and adaptability.Responsibilities:- Respond to customer inquiries and provide support via web chat- Assist customers with product information, troubleshooting, and order processing- Resolve customer issues in a timely and professional manner- Collaborate with other team members to ensure customer satisfaction- Maintain accurate records of customer interactionsRequirements:- 3+ years of experience in customer service or a related field- Excellent written communication skills- Ability to multitask and prioritize in a fast-paced environment- Proficiency in Microsoft Office and web-based applications- Strong problem-solving skills and attention to detailBenefits:- Company transportation- Paid overtime- Free accommodationWorking Environment:At Ingram Micro, we strive to spark creativity and motivation in an environment that inspires greatness. Our team is dedicated to providing exceptional customer service and support, and we value collaboration and innovation.Deadline to Apply:August 31, 2024Equal Opportunity Statement:Ingram Micro is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply:Apply on GrabJobs and you will be notified if shortlisted for the job.Original job Remote Web Chat Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.