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Information Technology Asset Manager

Title: ServiceNow Admin- IT Asset Management SMEContract: 12 month to hirePay: $40-$55/hrLocation: Remote- working PST or EST hoursMust Haves:• Bachelor's degree in Computer Science, Information Technology, or related field.• Minimum of 5+ years of experience in IT Asset Management.• Strong Knowledge of Software Contract Agreements and Compliance requirements• Strong understanding of ServiceNow SAM , HAM , and CMDB.• Solid Understanding of related ServiceNow Modules for customer Platform Strategy• Extensive experience in developing and maintaining IT Asset Management policies, procedures, and processesPlusses:• ServiceNow certification in SAM and HAM - Very strong plus/Almost a Requirement, would trade for experience• Experience in leading and mentoring a team• Exceptional Communication SkillsJob Description:Insight Global is seeking a highly experienced Senior ServiceNow Administrator who is a SAM and HAM Subject Matter Expert to support the Infrastructure Request Management team of one of their top clients. This role involves leading the implementation and maintenance of ServiceNow Software Asset Management (SAM) and Hardware Asset Management (HAM) modules, developing and maintaining profiles for IT Asset Management, and monitoring and managing software and hardware inventory to ensure compliance with licensing agreements and minimize costs. A successful candidate will conduct regular audits of software contracts to identify discrepancies and ensure accurate inventory records, provide technical expertise for asset ingestion in the Alliant CMDB, and analyze asset data to identify trends for better Life Cycle Management. Additionally, they will collaborate with various departments to align asset information with the overall ServiceNow Platform strategy, provide technical guidance and support to team members, stay updated with the latest ServiceNow technologies and best practices, develop documentation and articles for Request Management and Help Desk teams, and train and mentor Help Desk staff in using SAM and HAM tools.
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DATE POSTED
July 31, 2024

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