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Sr. Sales Operations Manager - job 1 of 2

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: 


Instructure is looking for a high-performing Sr. Revenue Operations Manager (Sales Operations) to drive sales performance and revenue growth across our EMEA and LATAM regions. In this highly visible role, you will own sales planning, forecasting, and performance analysis, acting as a strategic business partner to sales leadership. You will develop data-driven insights, optimize sales execution, and enhance go-to-market strategies to ensure scalable revenue growth.


THIS POSITION CAN BE WORKED REMOTELY ANYWHERE IN THE UK OR IN OUR UK OFFICE


What you'll do:
  • Lead sales forecasting, planning, and performance measurement to ensure revenue targets are met.
  • Partner with sales leadership to design and execute growth strategies, optimize resource allocation, and improve sales efficiency.
  • Identify revenue opportunities through white space analysis, propensity-to-buy modeling, and sales coverage optimization.
  • Develop executive-level reporting and insights, preparing strategic presentations for senior leadership and board meetings.
  • Refine territory segmentation, quota setting, and incentive structures to maximize sales effectiveness.
  • Act as a trusted advisor across Sales, Marketing, Finance, and Customer Success, ensuring cross-functional alignment.
  • Drive process improvements and automation in reporting to enhance operational efficiency.
  • Conduct ad hoc analysis across multiple data sources (Salesforce, Snowflake, product databases, etc.) to inform strategic decisions.
  • Benchmark and measure sales activities and performance across the customer journey, identifying areas for improvement.


What you'll need:
  • 5+ years of experience in Sales Operations, Revenue Operations, or Business Analytics (preferably in SaaS).
  • Strong analytical skills with experience in Salesforce, Excel, and BI tools (e.g., Tableau, Snowflake).
  • Proven ability to translate complex data into strategic recommendations that drive executive decision-making.
  • Executive presence and cross-functional collaboration skills, with experience working with senior stakeholders.
  • Excellent problem-solving and project management abilities, with the capacity to manage multiple high-impact projects.
  • Ability to extrapolate trends and insights from data to optimize revenue performance.
  • A proactive, adaptable mindset with a track record of thriving in fast-paced, evolving environments.
  • Strong verbal and written communication skills with a keen attention to detail.
  • Ability to work independently and as part of a high-performing team.
  • If you are a data-driven, strategic thinker passionate about optimizing sales operations and driving revenue growth, we’d love to hear from you!


Awesome benefits at Instructure:
  • Excellent benefits and perks, because we want you to be happy and healthy :)
  • Private Vitality Insurance
  • Lifestyle Spending Account (LSA)
  • Tuition Reimbursement
  • Generous PTO and flexible working
  • and more!
  • Because you get to help us grow a culture of awesomeness. But most importantly, you get to work with a tight knit team who embrace innovation and are committed to being excellent at what they do


We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger. Your experience, skills and passion will set you apart so tell us about your achievements, irrespective of whether they are personal or work-related. If this role excites you, don’t let our role description hold you back, tell us about your journey, tell us what you’ve learnt and get applying!  


At Instructure we use E-Verify and yes, in case you didn't catch it from the above, we are an Equal Opportunity Employer. All Instructure employees are required to successfully pass a background check upon being hired.

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What You Should Know About Sr. Sales Operations Manager, Instructure

At Instructure, we're passionate about helping people thrive in their personal and professional lives, and we're excited to invite a talented Sr. Sales Operations Manager to join our London team! This isn't just any role; it's a fantastic opportunity for someone eager to drive sales performance and revenue growth across our EMEA and LATAM regions. In this dynamic position, you'll be at the forefront of sales planning, forecasting, and performance analysis. Imagine working closely with sales leadership to craft effective growth strategies that truly optimize resource allocation. You'll not only identify revenue opportunities but also refine territory segmentation and incentive structures for maximum sales effectiveness. And with the ability to work remotely anywhere in the UK or in our UK office, you’ll enjoy a flexible work-life balance while contributing to a talented, tight-knit team. With over 5 years of experience in sales operations or revenue operations, coupled with your analytical prowess in tools like Salesforce and BI, you'll help transform data into actionable insights, preparing key strategic presentations for our executive team. If you thrive in fast-paced environments and love the idea of automating processes for enhanced operational efficiency, this could be the role for you! Join us in nurturing a culture of awesomeness where your unique skills and experiences will help elevate our mission of empowering individuals through effective learning and development.

Frequently Asked Questions (FAQs) for Sr. Sales Operations Manager Role at Instructure
What are the main responsibilities of a Sr. Sales Operations Manager at Instructure?

The Sr. Sales Operations Manager at Instructure plays a crucial role in driving sales performance. Your responsibilities will include leading sales forecasting, planning, and performance measurement to ensure revenue targets are met. You will partner with sales leadership to design and execute growth strategies while optimizing resource allocation and enhancing sales efficiency.

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What qualifications are needed for the Sr. Sales Operations Manager position at Instructure?

To excel in the Sr. Sales Operations Manager role at Instructure, candidates should have a minimum of 5 years of experience in Sales Operations, Revenue Operations, or Business Analytics, ideally within the SaaS sector. Strong analytical skills combined with proficiency in Salesforce and BI tools are essential, as is the ability to translate complex data into strategic recommendations.

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How does Instructure support professional development for the Sr. Sales Operations Manager?

Instructure is committed to the professional growth of its Sr. Sales Operations Manager through various benefits including Tuition Reimbursement and a Lifestyle Spending Account. We believe in investing in our employees' continuous learning and career advancement, ensuring that they have the opportunities to excel.

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What is the work environment like for the Sr. Sales Operations Manager at Instructure?

The work environment for the Sr. Sales Operations Manager at Instructure is collaborative, innovative, and flexible. You can work remotely from anywhere in the UK or join us in our UK office, allowing you to enjoy a work-life balance while being part of a tight-knit team that values diversity and inclusion.

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What key skills are essential for success as a Sr. Sales Operations Manager at Instructure?

Success as a Sr. Sales Operations Manager at Instructure requires strong analytical and problem-solving skills, excellent project management abilities, and the capacity to work with senior stakeholders effectively. Being adaptable and having exceptional verbal and written communication skills will also set you apart.

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Common Interview Questions for Sr. Sales Operations Manager
Can you describe your experience with sales forecasting processes?

In answering this, provide a detailed overview of your previous experiences in sales forecasting. Discuss specific forecasting methods you have used, how you overcame forecasting challenges, and how your insights have influenced strategic decisions.

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How do you identify revenue opportunities in a Sales Operations role?

To tackle this question effectively, detail the analytical techniques you employ, such as white space analysis or propensity-to-buy modeling. Provide examples of how these analyses led to actionable insights and boosted revenue.

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What tools and software are you proficient in that relate to sales operations?

Mention specific tools like Salesforce, Tableau, or Snowflake, and elaborate on how you’ve utilized them to analyze data, drive performance, or enhance reporting processes in your previous roles.

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Describe your approach to cross-functional collaboration.

Share examples of past experiences where you’ve effectively collaborated with various departments such as Sales, Marketing, or Finance. Focus on the processes you used for aligning goals and ensuring successful outcomes.

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How do you ensure accuracy in your sales performance reporting?

Discuss the processes and checks you have in place to validate data. Mention any strategies you use to ensure that the reports generated are reliable and how they have helped influence strategic decisions.

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Can you provide an example of a complex data analysis project you've completed?

Provide a specific instance of a data analysis project, explaining your methodology, the tools you used, the insights gained, and how those insights impacted your organization's performance or strategy.

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What strategies do you use to optimize sales efficiency?

Discuss various strategies you’ve implemented to streamline processes or reduce unnecessary steps in the sales cycle, explaining how these have led to enhanced productivity or goal achievement in previous roles.

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How do you approach territory segmentation and quota setting?

Detail your experience with territory segmentation methodologies and how you have set quotas based on historical data, market potential, and resource availability, giving examples that reflect successful outcomes.

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What role does data play in your decision-making process?

Explain your philosophy regarding data-driven decision-making and provide specific examples of how data has informed your past decisions, resulting in successful changes or improvements.

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Why do you believe you're a good fit for the Sr. Sales Operations Manager position at Instructure?

Connect your skills, experiences, and values with Instructure's mission and culture. Highlight your passion for optimizing sales operations, fostering innovation, and driving revenue growth, showcasing enthusiasm for contributing to the team.

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BENEFITS & PERKS
Health Savings Account (HSA)
Dental Insurance
Vision Insurance
Disability Insurance
Flexible Spending Account (FSA)
Family Medical Leave
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 18, 2025

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