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Full Stack Account Executive

Instrumental helps the world’s most admired electronics brands build better hardware -- delivering 3mo payback periods & improving the most critical manufacturing metrics. We drive the digital transformation of quality, inspection, and testing with data analysis & AI products. Hardware engineering, operations, and quality teams leverage Instrumental’s manufacturing platform to accelerate development time, improve yields, and reduce field failures.


The right person for this role loves hardware engineering and electronics manufacturing. Helping our customers improve efficiency, reduce waste, and improve their bottom line is exciting for you.


We’re looking for an Account Executive who owns their business: you work hard and work smart. You take ownership of your pipeline by doing your own prospecting, asking great questions, listening, and delivering ROI cases to executives. You’ll be selling an AI product that works: it demos well and provides significant value in the right use cases. We are still operating in a blue ocean without, without a clear categorization of our solution nor competition, and are solving real-world problems that no other solutions in the market today can address. You can confidently sell knowing that once the deal is closed, your customer will realize value within the first 90 days.


We're Looking For Someone Who:
  • Has 6+ years of demonstrated personal success selling engineering or manufacturing software into new logo multinational companies in multiple executive stakeholder deals, 6-9 month sales cycles, and 6-7 figure contract sizes.
  • Loves the building stage of startups and brings experience finding new paths to success: rolling up their sleeves, and hitting the phone – all with startup urgency. You are a heat-seeking missile for customer needs and derive great satisfaction from the journey of solving customer problems with technology.
  • You are an adaptable and resourceful hunter. If something doesn’t exist, you’ll build it. If a customer has an objection, you’ll figure out how to deliver the right business case. If you don’t have enough in your pipeline, you’ll fill it.
  • Prefers to get in front of customers face-to-face and is willing to travel to do so.
  • Has experience selling or working with manufacturing data, digital transformation, analytics, and/or verticalized AI to technical buyers. Prior specialized experience in selling manufacturing software, or into the high-tech electronics, industrial electronics, automotive Tier 2/3s, or aerospace & defense space.


What You'll Be Doing:
  • Building your own book of business: This means you believe that only you are accountable for your own pipeline generation. We will help set you up for success with tools, marketing, and support - this role is focused on working with net new customers, not existing ones. This means you must be ready to spend 25% of your time making cold calls. We use a parallel dialer to make this efficient.
  • Developing business cases: We sell value – our team always calculates return on investment when developing a proposal with a customer.
  • Listening to your customers and qualifying opportunities: You will collect information from multiple stakeholders on what key business objectives are and where there are opportunities for improvement.
  • Selling as a team: While you own and operate the sales cycle with new customers, Marketing, Solutions Architects, Customer Success, TPMs and Product Managers all work together to deliver value to our customers.
  • Finding new paths: We are a growing organization delivering new technology into an industry that is undergoing constant change.
  • Contracts, infosec & finance: Closing deals requires partnering with your customers’ finance, legal, and IT teams.


We’re a growing team that works collaboratively, supports each other, and is energized by having impact. We value passion and the ability to learn – you’re encouraged to apply even if your experience doesn’t match the job description precisely!


The following is a representative annual base salary range for this position within the Bay Area: $110-150k. This position is additionally eligible for substantial variable incentives representing up to 50% of overall on-target earnings. In addition, job level and salary opportunities are evaluated through our interview process – we review the experience, knowledge, skills, and abilities of each applicant.


Instrumental is proud to offer a highly-rated variety of benefits, including health, vision, dental, commuter plans, and parental leave.

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What You Should Know About Full Stack Account Executive, Instrumental

Are you ready to take on an exciting new challenge at Instrumental as a Full Stack Account Executive? Located in Palo Alto, CA, our company is at the forefront of helping the world’s most admired electronics brands streamline their hardware engineering and manufacturing processes. We bring the magic of AI to quality, inspection, and testing, empowering our clients to significantly improve their bottom lines and operational efficiency. In this role, you’ll step into the driver’s seat of your own business, fostering relationships with key stakeholders while owning your pipeline through prospecting and insightful conversations. You’ll work closely with remarkable teams to develop business cases that demonstrate the incredible return on investment our AI products offer. If you’re someone who thrives in the startup environment, loves to roll up your sleeves and tackle challenges head-on, and has a knack for listening to customer needs, this role is perfect for you. Your passion for hardware engineering and electronics manufacturing will shine as you confidently close deals, knowing your clients will see value within their first three months of partnering with us. With at least six years of experience selling engineering or manufacturing software and a hunter mentality for finding new paths to success, you are precisely the kind of adaptable and resourceful individual we want on our team. Join us at Instrumental and be part of a collaborative environment that values impact, learning, and innovation while enjoying a competitive salary and a variety of excellent benefits!

Frequently Asked Questions (FAQs) for Full Stack Account Executive Role at Instrumental
What should I know about the Full Stack Account Executive role at Instrumental?

The Full Stack Account Executive role at Instrumental offers a unique opportunity to work with cutting-edge AI products that transform manufacturing processes. This position is tailored for individuals with at least six years of experience in selling engineering or manufacturing software. You will be responsible for generating your own pipeline while collaborating with various internal teams to ensure customer satisfaction is at the forefront of our efforts.

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What are the qualifications needed for a Full Stack Account Executive at Instrumental?

To excel as a Full Stack Account Executive at Instrumental, candidates should have a minimum of six years in sales, specifically in engineering or manufacturing software. Experience in dealing with new logo multinational companies and closing six- to seven-figure contracts is crucial. A passion for electronics and problem-solving through technology is highly valued.

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What does the day-to-day look like for a Full Stack Account Executive at Instrumental?

As a Full Stack Account Executive at Instrumental, your day-to-day tasks will include prospecting new clients, meeting with potential customers to develop tailored business cases, and working collaboratively with marketing and customer success teams to drive value. You'll also spend time cold calling and following up, helping shape conversations directly with stakeholders in high-tech industries.

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What is the salary and compensation structure for the Full Stack Account Executive at Instrumental?

The Full Stack Account Executive position at Instrumental offers an annual base salary range of $110,000 to $150,000, along with substantial variable incentives that may represent up to 50% of overall on-target earnings. Pay levels are assessed during the interview process based on the candidate’s experience and skills.

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What type of benefits does Instrumental offer for the Full Stack Account Executive role?

Instrumental rewards its employees with a comprehensive benefits package, which includes health, vision, and dental insurance, as well as commuter plans and parental leave. This is designed to support employees’ well-being and work-life balance, enhancing their overall experience at Instrumental.

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What industries will I be working in as a Full Stack Account Executive at Instrumental?

In your role as a Full Stack Account Executive, you’ll primarily focus on high-tech electronics, industrial electronics, automotive Tier 2/3, aerospace, and defense sectors. This cross-industry exposure will provide diverse challenges and the opportunity to make a significant impact.

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Is prior experience in AI sales essential for the Full Stack Account Executive role at Instrumental?

While having experience in selling AI products is beneficial for a Full Stack Account Executive at Instrumental, it is not a strict requirement. Candidates with a strong sales background in engineering or manufacturing software who are willing to learn about AI applications in manufacturing will also be considered.

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Common Interview Questions for Full Stack Account Executive
Can you describe your experience selling engineering or manufacturing software?

When answering this question, highlight relevant past roles and your sales achievements, especially focusing on long sales cycles and large contracts. Discuss the strategies you employed to succeed and how you tailored your approach for different stakeholders.

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How do you prioritize your pipeline generation activities?

Demonstrate your time management skills by illustrating how you allocate time for cold calling, following up with leads, and engaging with potential clients. Mention any tools you use to streamline these efforts and ensure consistency.

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How do you approach developing business cases for your clients?

Explain your process for gathering information about the client’s needs, analyzing their challenges, and calculating the potential ROI of your solutions. Highlight any successful examples where your business case influenced a purchase decision.

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Describe a situation where you faced an objection from a customer. How did you handle it?

Use the STAR method (Situation, Task, Action, Result) to outline a specific experience in overcoming objections. Focus on your listening skills, adaptability, and how you were able to pivot the conversation to address the customer's concerns effectively.

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What motivates you in a sales role?

Share what drives you personally and professionally, whether it’s achieving targets, providing value to clients, or innovating within your sales strategies. Connect this motivation to your passion for technology and client success.

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How do you maintain relationships with key stakeholders throughout a long sales cycle?

Talk about your strategies for staying engaged with stakeholders, such as regular updates, check-ins, and providing insights or industry news that could benefit them. Illustrate your commitment to building trust and providing value.

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What do you think is critical to successfully closing a deal in this industry?

Focus on the importance of understanding customer needs, building strong relationships, and delivering clear value propositions. Emphasize the significance of collaboration with internal teams to ensure seamless transitions and satisfaction post-sale.

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Can you give an example of how you identified and pursued a new sales opportunity?

Share a story demonstrating your proactive approach to sales. Discuss how you identified a gap in the market or a specific customer need, and how you designed a strategy to capitalize on that opportunity successfully.

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How do you stay informed about industry trends and competitive products?

Discuss your methods for maintaining industry knowledge, such as following industry news, participating in conferences, and engaging with peers. Highlight how this information helps you position your product to meet market demands.

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Why do you want to work at Instrumental as a Full Stack Account Executive?

Craft an answer that reflects your enthusiasm for Instrumental's mission and technology. Connect your passion for aiding companies in their digital transformation journey with your personal values and professional goals.

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To empower engineering and manufacturing teams to solve problems faster with the right data, at the right resolution, in real time.#buildbetter

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BENEFITS & PERKS
Dental Insurance
Vision Insurance
Paid Holidays
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 29, 2024

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