Senior Product Manager (Post-Award Management)

Hello, we’re Instrumentl. 

We’re a mission-driven startup helping the nonprofit sector to drive impact, and we’re well on our way to becoming the #1 most-loved grant discovery and management tool. To help us get there, we’re hiring a senior product manager help us build innovative technology for our nonprofit customers.

Instrumentl is fully distributed, with a significant percentage of the team in the SF Bay Area. For this role, we’re looking for someone in the SF Bay Area who is excited to work from our Oakland office around 2x a week.

About us:

Instrumentl (YC S16) is the best platform for nonprofits and grant writing consultants looking to grow revenue. We help over 3,000 organizations win more grants by bringing discovery, research and tracking to one place. Our customers are on the front lines educating kids, saving endangered species, and restoring watersheds. By supporting their grant discovery and management on Instrumentl, you’ll help move the world forward. 🌎✨

Our charts are dramatically up-and-to-the-right 📈 — we’re cash flow positive and doubling year-over-year, with customers who love us (NPS is 65+ and Ellis PMF survey is 60+). Join us on this rocket ship! Get to know the team more at instrumentl.com/about! We can’t wait to meet you.

About the role:

As a Senior Product Manager at Instrumentl, you’ll create, own, and execute the product roadmap to ensure non-profits love Instrumentl for post-award grant management. There are many complex, cross-functional workflows (like financial, tracking, reporting, and more) that grant managers must navigate during the grant lifecycle, and Instrumentl (already recognized as an industry leader in the pre-award space) is focused on making these seamless, collaborative, and delightful.

This role reports to Instrumentl's Head of Product, Ishita Arora, and is a part of the broader product and design team with ~3 product designers and ~3 product managers.

• - A seasoned “full-stack” product manager: You comfortably traverse the product stack–whether it’s strategic planning and prioritization for the product roadmap or zooming in at the 1 inch view to ensure we’ve thought through all the edge cases for a feature.
• - High ownership and high agency: Your past teammates would describe you as proactive, high velocity, and high ownership. You’ve never uttered the words “that’s not my job” when it’s about getting a feature over the finish line.
• - Customer-obsessed: You believe customers are the hero of the story, and integrate customer feedback throughout the product development process–whether it’s teaming up with design to conduct user research or synthesizing customer insights from sales and customer success calls.
• - Data-driven: When it comes to making decisions as well as measuring the success of your work, you go the extra mile to collect both qualitative and quantitative data to inform conclusions.
• - Cross-functionally collaborative: You excel at fostering relationships across the organization, from engineering and design to sales, marketing, and customer success because you understand that the best solutions come from the intersection of different perspectives, and you harness this collective wisdom to drive the product forward.

• 6+ years of product management experience in B2B SaaS (with at least 3 years during which you’ve owned the significant product area from product strategy to roadmap to feature execution.)
• An obsessive attention to detail due the complexity of this product area. You’ve worked on complex B2B features in the past that require sweating the details, diving into domain expertise, and mapping out numerous edge cases. 
• Strong strategic thinking skills for strategy, roadmap and feature decision-making and prioritization.
• Excellent communication skills that flex based on whether you’re presenting product strategy to the leadership team, working with sales on positioning a feature, or digging into a technical challenge with engineering.

• You’ve built products for non-profits, small businesses or other users who are not always the most technologically-savvy.
• You have deep experience in the non-profit sector (particularly around grant management.) 
• Your work experience ranges across different stages of tech including at least 1 Series A/B/C company that’s grown rapidly during your tenure.
• A product “portfolio” that dives into the complex B2B SaaS problems you’ve worked on in your career. 
• In addition to core B2B SaaS, you’ve worked as a growth PM before (this role may have an opportunity to do some growth PM moonlighting if there’s interest or expertise.) 

What to expect:

Instrumentl is evolving rapidly. You’ll always have new challenges and opportunities to grow in your role here - you won’t be bored! You’ll be an early member of our small but mighty team, playing a huge part in shaping our culture for the years and teammates to come.

At Instrumentl:

- We’re customer-focused. We routinely seek feedback from our customers to improve the Instrumentl experience for everyone. Our first company value is "The customer is the hero" and we mean it.

- We love to experiment. Our team is constantly generating new concepts and iterating to see what works - ideation and experimentation are essential here. "Bend the curve" is another key company value.

- We’re approachable and collaborative. Everyone has a voice, and we’re all building Instrumentl together.

- We kick it every day with some of the nicest people in the world. No joke, our customers are often on the front lines educating kids, saving endangered species, and restoring watersheds. In helping them take advantage of Instrumentl’s technology, you’re helping them move the world forward.

Compensation and Benefits:

- OTE $150,000-$180,000 + equity

- 100% covered health, dental, and vision insurance for employees (50% for dependents)

- Generous PTO policy, including parental leave

- 401(k)

- Company laptop + stipend to set up your home workstation

- Company retreats for in-person time with your colleagues

- Work with awesome nonprofits around the US. We partner with incredible

organizations doing meaningful work, and you get to help power their success!

The pay range listed for this position assumes residency in California; however, base pay offered may vary depending on job-related knowledge, skills, candidate location, and experience.

Ready to apply?

Using the Apply button below, submit your responses to the following questions:

1. Why are you interested in Instrumentl & this role? What makes you a good fit?

2. Tell us about the most complex B2B SaaS workflow you’ve worked on and why it was particularly complex.

3. Tell us about the broadest product surface area that you’ve owned and some features you shipped within this area.

4. Are you able to work from our office in Oakland, CA twice a week? We are open to remote candidates but prefer in-person if possible.

Along with your answers, please include your resume or CV.

Instrumentl is an equal opportunity employer. We pride ourselves on building a diverse team from the ground up. Every role is an opportunity to teach, learn, and create some of your best work - if you’re excited to grow along with us, we encourage you to apply!