Collections Specialist

IPS is seeking talented individuals to join our accounting and finance team where your expertise and dedication will be valued and drive our success. Here, you’ll find a dynamic environment that offers job stability, professional growth, and competitive compensation. As a crucial member of our team, you’ll support our locations around North America, partnering to ensure continued success. Embracing our entrepreneurial spirit, you will leverage your analytical skills to provide insights that drive our company's growth and success. If you’re detail-oriented, dedicated, and thrive in a rapidly evolving setting, IPS is the perfect place for you to make a real difference.

Responsibilities and Expectations: 

As a Collections Specialist for IPS, you will provide vital support to our team by leading effective communication between Customers; both internal and external, regional locations, accounting team, Sales Managers, & Billing Department.

• Responsible for leading the day-to-day collections processes of all accounts within assigned portfolio.
• Prepare correspondence on delinquent accounts requiring special handling.
• Ensure accurate and timely filing of Notice to owners, lien releases and sworn statements of account where applicable. 
• Work closely with the Contracts Review manager for timely filing of all Lien and Bond claims when applicable.
• Review accounts daily and communicate troubled accounts and escalate potential risk to Manager.
• Account reconciliations; reviewing, researching, and submitting issues with customer billing discrepancies and adjustments to the billing department for correction.
• Research disputed delinquent account balances. Report misapplied payments to cash application department.
• Report duplicate and overpayments timely, work with cash applications department and unapplied team, ensuring customers are notified, and refunds processed timely.
• Assist Manager with reports.
• Participate in the weekly and monthly reviews and meetings and report status on delinquent accounts assigned.
• Meet targets in collections including maintaining an appropriate number of A/R calls daily / weekly / monthly.
• Support commercial and residential clients.

Qualifications and Competencies:

• High school education or equivalent. Associate’s degree preferred.

You’ll thrive at IPS if you…

• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:  

IPS opened its doors in 2007 to become the industry's leading service provider, offering single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure. Today, IPS has the industry's largest network of remanufacturing locations, distribution centers, and field service offices across North America and the United Kingdom, serving over 30,000 customer locations across a wide range of end uses, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil and gas, metals, mining, paper, aggregates, cement, hospitals, universities, commercial buildings, and data centers.

IPS offers excellent career growth opportunities and is expanding its talented workforce to meet rising demand. By joining IPS, you'll learn from industry experts and discover your potential while being part of a team committed to our shared values: Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits:  

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives 
• Tuition Reimbursement Program 
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP) 
• And more!

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

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