Job Details:

Job Description: 

As a Collaboration Systems Engineer you will:

- Provide identification/fixing and level 5 support for SharePoint, Teams, Yammer, PowerApps, Power Automate problems within existing systems.

- Develop, advise, and maintain Power Platform Canvas App, Dataverse solutions for internal customers.

- Build and maintain infrastructure as needed to deliver success for a solution - Web services, data stores like Azure Blob and Azure SQL Database, integrations with APIs, etc.

- Understands Power Platform solutions (managed - unmanaged), Environments, Data Loss Prevention policies, Power Platform API limits, PoweApps Components Framework, Basic JavaScript, and HTML.

- Collect information by creating and running PowerShell Scripts.

- Troubleshoot, debug, and enhance the existing systems and participates in analysis, design, and construction of the next generation of IT systems.

- Integrates software components into a fully functional software system and develops software verification plans and quality assurance procedures along the way.

- Maintains, tunes, and patches systems for optimum performance and security and with no or minimal downtime.

- Develops and maintains detailed and accurate documentation. Documentation may be required for operational procedures, troubleshooting aids, and technical analyses for products, features, and capabilities.

- Ensures changes are planned and implemented in a sound, minimal risk manner, without creating system outages.

Behavioral traits desired:

- Strong interpersonal skills to interact effectively with staff and multiple levels of management in identifying and resolving issues and dealing with sensitive problems and situations.

- Work in a dynamic and team-oriented environment with minimal supervision

- Critical Thinking and Analytical skills: using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

- Effective communication skills: communicating effectively in writing and in conversation as appropriate for the needs of the audience. Should ascertain user requirements and prepare documentation.

Qualifications:

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Minimum Qualifications:

- Bachelor's or MS degree in computer science, information science, engineering, or related fields.

- 5+ years of experience in IT infrastructure, working with collaboration systems.

- 3+ years of experience supporting or managing SharePoint Online, Teams, Yammer, Power Platform environments

- 2+ years of experience on Powershell scripting

- 3+ years of experience on in the Microsoft 365 ecosystem

- 3+ years of experience enabling and maintaining Cloud base applications.(Azure).

- Advanced level of English

Preferred Qualifications:

- 3+ years developing and distributing Power Platform solutions (Canvas Apps, Dataverse Apps) and related technologies. (strongly desired)

- Implemented custom solutions using MS Teams and SharePoint

- Automated PowerShell scripts to gather information at scale.

- Performed customization of SharePoint web parts and apps using MS Visual Studio and other modern techniques.

- Has expertise in following languages and libraries: HTML5, JavaScript, C Sharp, React JS for development.

- Microsoft SharePoint or Power Platform Certifications

- Experience with Agile methodologies and processes used in designing, developing, testing, implementing, and optimizing web applications.

          

Job Type:

Experienced Hire

Shift:

Shift 1 (Costa Rica)

Primary Location: 

Costa Rica, San Jose

Additional Locations:

Business group:

Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services.

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. * Job posting details (such as work model, location or time type) are subject to change.