As a Collaboration Systems Engineer you will:
- Provide identification/fixing and level 5 support for SharePoint, Teams, Yammer, PowerApps, Power Automate problems within existing systems.
- Develop, advise, and maintain Power Platform Canvas App, Dataverse solutions for internal customers.
- Build and maintain infrastructure as needed to deliver success for a solution - Web services, data stores like Azure Blob and Azure SQL Database, integrations with APIs, etc.
- Understands Power Platform solutions (managed - unmanaged), Environments, Data Loss Prevention policies, Power Platform API limits, PoweApps Components Framework, Basic JavaScript, and HTML.
- Collect information by creating and running PowerShell Scripts.
- Troubleshoot, debug, and enhance the existing systems and participates in analysis, design, and construction of the next generation of IT systems.
- Integrates software components into a fully functional software system and develops software verification plans and quality assurance procedures along the way.
- Maintains, tunes, and patches systems for optimum performance and security and with no or minimal downtime.
- Develops and maintains detailed and accurate documentation. Documentation may be required for operational procedures, troubleshooting aids, and technical analyses for products, features, and capabilities.
- Ensures changes are planned and implemented in a sound, minimal risk manner, without creating system outages.
Behavioral traits desired:
- Strong interpersonal skills to interact effectively with staff and multiple levels of management in identifying and resolving issues and dealing with sensitive problems and situations.
- Work in a dynamic and team-oriented environment with minimal supervision
- Critical Thinking and Analytical skills: using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Effective communication skills: communicating effectively in writing and in conversation as appropriate for the needs of the audience. Should ascertain user requirements and prepare documentation.
You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
Minimum Qualifications:
- Bachelor's or MS degree in computer science, information science, engineering, or related fields.
- 5+ years of experience in IT infrastructure, working with collaboration systems.
- 3+ years of experience supporting or managing SharePoint Online, Teams, Yammer, Power Platform environments
- 2+ years of experience on Powershell scripting
- 3+ years of experience on in the Microsoft 365 ecosystem
- 3+ years of experience enabling and maintaining Cloud base applications.(Azure).
- Advanced level of English
Preferred Qualifications:
- 3+ years developing and distributing Power Platform solutions (Canvas Apps, Dataverse Apps) and related technologies. (strongly desired)
- Implemented custom solutions using MS Teams and SharePoint
- Automated PowerShell scripts to gather information at scale.
- Performed customization of SharePoint web parts and apps using MS Visual Studio and other modern techniques.
- Has expertise in following languages and libraries: HTML5, JavaScript, C Sharp, React JS for development.
- Microsoft SharePoint or Power Platform Certifications
- Experience with Agile methodologies and processes used in designing, developing, testing, implementing, and optimizing web applications.
Work Model for this Role
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. * Job posting details (such as work model, location or time type) are subject to change.If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Are you ready to take your career to the next level with a leading tech company? Intel is looking for an enthusiastic Enterprise Application Development Engineer to join our team in San Jose, Costa Rica. In this role, you’ll provide top-notch level 5 support for various collaboration systems, including SharePoint, Teams, and Power Platform tools. You'll get to develop, advise, and maintain Power Platform Canvas Apps and Dataverse solutions tailored to our internal customers. As you navigate through this dynamic environment, you'll build and maintain essential infrastructure, ensuring seamless integration with APIs and data stores like Azure Blob and Azure SQL Database. Your analytical and problem-solving skills will come in handy as you troubleshoot existing systems and enhance their performance. Building accurate documentation will be essential for operational procedures and technical analyses, and your expertise will ensure that changes are executed with minimal risk to the system. Beyond technical expertise, we value strong interpersonal skills to effectively collaborate with management and stakeholders across various levels. If you possess critical thinking abilities, can communicate effectively, and thrive in a team-oriented environment, we want to hear from you. With a minimum of five years in IT infrastructure and a background in Microsoft 365 and cloud-based applications, you’ll be set to make a significant impact at Intel. Come join us in creating cutting-edge IT solutions that make a difference!
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