Bilingual Client Technical Support: Spanish/English
Skills
- Excellent verbal and written communication skills
- Problem-solving and analytical skills
- Experience with support ticketing systems
- Adaptability to changing technical environments
Responsibilities
- Providing support to clients through phone, chats, and tickets
- Technical and functional support for the Interactive Brokers’ platforms
- Troubleshooting technical issues related to desktop and mobile applications
- Problem management focusing on wide-scale technical flaws
Education
- Bachelor’s degree, preferably in a technical field
Benefits
- Competitive salary and annual performance-based bonuses
- 401(k) retirement plan with company match
- Comprehensive health and wellness benefits
- Paid time off and parental leave policy
- Daily company lunch allowance
Average salary estimate
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Interactive Brokers Group serves investors who interact with world markets, focusing on the power and speed of electronic trading. It does business through electronic market-maker Timber Hill and its Interactive Brokers subsidiaries. The group pro...
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