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Bilingual Client Technical Support: Spanish/English image - Rise Careers
Job details

Bilingual Client Technical Support: Spanish/English

Interactive Brokers is seeking a Bilingual Client Technical Support professional to assist clients with trading inquiries while serving as a conduit between customers and internal teams to resolve issues effectively.

Skills

  • Excellent verbal and written communication skills
  • Problem-solving and analytical skills
  • Experience with support ticketing systems
  • Adaptability to changing technical environments

Responsibilities

  • Providing support to clients through phone, chats, and tickets
  • Technical and functional support for the Interactive Brokers’ platforms
  • Troubleshooting technical issues related to desktop and mobile applications
  • Problem management focusing on wide-scale technical flaws

Education

  • Bachelor’s degree, preferably in a technical field

Benefits

  • Competitive salary and annual performance-based bonuses
  • 401(k) retirement plan with company match
  • Comprehensive health and wellness benefits
  • Paid time off and parental leave policy
  • Daily company lunch allowance
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$60000 / YEARLY (est.)
min
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$50000K
$70000K

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Interactive Brokers Group serves investors who interact with world markets, focusing on the power and speed of electronic trading. It does business through electronic market-maker Timber Hill and its Interactive Brokers subsidiaries. The group pro...

16 jobs
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$50,000/yr - $70,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 15, 2025

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