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Job details

Senior Program Manager

Intercom is seeking a Senior Program Manager to join its Strategic Program Management team in San Francisco. This role will focus on defining and executing complex, large-scale programs aligned with the company’s strategic objectives.

Skills

  • Program management
  • Stakeholder management
  • Risk analysis
  • Communication
  • Cross-functional collaboration

Responsibilities

  • Define programs of work with leadership
  • Prioritize initiatives and roles for execution
  • Drive resolution of open questions cross-functionally
  • Identify program risks and mitigate issues
  • Set structures for cross-functional objectives
  • Ensure progress and accountability on milestones
  • Communicate status and issues to executives

Education

  • Bachelor's degree or higher in a relevant field

Benefits

  • Competitive salary and equity
  • Comprehensive medical, dental, vision coverage
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for employees
To read the complete job description, please click on the ‘Apply’ button
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CEO of Intercom
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Karen Peacock
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Intercom is a leading enterprise software company specializing in business messaging, providing businesses with a way to chat with their customers. We stand as the only complete Customer Service platform giving experiences for support teams with AI.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Social Impact Driven
Rapid Growth
Passion for Exploration
BENEFITS & PERKS
Dental Insurance
Health Savings Account (HSA)
Vision Insurance
Disability Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
Medical Insurance
Mental Health Resources
Maternity Leave
Paternity Leave
Paid Time-Off
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$120,000/yr - $160,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 30, 2024

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