International Account Manager

At Jazwares, we believe an innovative idea can come from anywhere, and anyone. We work collaboratively to achieve our goals and we have fun doing it! Jazwares is a global leader in consumer products including toys, plush, action figures, collectibles, and musical instruments. Jazwares’ portfolio includes a variety of dynamic, wholly-owned and licensed brands like preschool powerhouses Blippi Cabbage Patch Kids®, CoComelon unstoppable action and gaming brands like Fortnite, Halo®, Micro Machines, Nerf, Pokémon and Roblox, leading lifestyle and entertainment brands like All Elite Wrestling™ (AEW), Blinger®, UFC, musical property First Act™, and beloved plush Hug-A-Pet and Squishmallows®, just to name a few. With over 20 years of design, development, and manufacturing expertise, Jazwares is an award-winning company with a progressive focus on identifying new trends and transforming them into high-quality products for consumers of all ages. Jazwares, which is headquartered in Sunrise, FL, has offices around the world and sells in over 100 countries. Since its inception in 1997, Jazwares continues to grow through the development of new products and the strategic acquisitions of companies like First Act™, Russ Berrie™, Zag Toys™, Wicked Cool Toys™ and Kellytoy®.

The International Account Manager is responsible for handling international accounts within our company. The account manager must build and maintain a strong relationship with our existing customers along with establishing new partners globally. They will be the lead point of contact for all customer matters within their market(s) to achieve company and departmental objectives. Developing a solid and trusting relationship between major international customers and company. The Account Manager will manage an existing portfolio of 15+ global distributors and partners.

What you'll be doing:

• High level reporting back to Director of INTL Sales.
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with the Director of INTL Sales and VP of INTL Sales.
• Resolving key client issues and complaints with the Director of INTL Sales & Director of INTL Sales Operations.
• In depth understanding and analysis of responsible market(s).
• Developing a complete understanding of key account needs globally.
• Anticipating key account changes and improvements.
• Managing communications between customers and internal teams.
• Strategic planning and forecasting together with the Director of INTL Sales.
• Working with the sales team, brand, marketing managers, legal and sales support team members to ensure we meet all customer needs.
• Managing licensor relationships within the responsible market(s).
• Identifying incremental brand placement opportunities globally.
• Expanding relationships and bringing in new customers.

What we look for:

• Bachelor’s degree in marketing, business administration, sales, or relevant field.
• Four to five years’ previous work experience in sales, management, account management, or relevant experience
• Able to multitask, prioritize, and manage time efficiently
• Goal-oriented, organized team player
• Self-motivated and self-directed
• Excellent interpersonal relationship skills
• Eager to expand the company with new sales, customers, and territories
• Able to analyze POS data and ladder planning.
• Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
• Basic computer skills, and experience with G-suite with emphasis on superior Excel skills.
• Strong negotiation skills
• Ability to multitask and manage more than one customer account
• Proven results of delivering customer solutions and meeting sales goals
• INTL Travel Required (valid passport needed)

Preferred Qualifications:

• Experience in the toy industry
• Experience in a global company
• Multilingual a plus

What we offer:

• Medical Insurance 100% Company paid for Employee and Employee/Children
• Employee Basic Life and AD&D Insurance
• 401(K) Retirement Program
• Short & Long Term Disability
• Paid Parental Leave
• Sick Leave, Vacation, Holiday Pay
• Hybrid work schedule
• Tuition Reimbursement

Jazwares is an equal opportunity employer and does not discriminate in employment on the basis of race, color, sex, religion, national or ethnic origin, citizenship status, ancestry, disability, age, military status, marital status, sexual orientation or any other characteristic protected by law.

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