Tax Filer - 2 Yrs Paid Tax Experience Required

To qualify for the Tax Filer position at Intuit, candidates must have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns. Additionally, an active, unrestricted credential such as CPA, EA, or Practicing Attorney is required, along with a current Preparer Tax Identification Number (PTIN).

As a Tax Filer at Intuit, your responsibilities include helping customers complete their tax returns using TurboTax products, providing expert tax advice, managing inquiries, and performing tax calculations. You will document customer interactions to ensure accurate records and assist clients in navigating tax-related questions, all while delivering exceptional customer service.

Yes, the Tax Filer position at Intuit is entirely remote, allowing you to work from the comfort of your home while collaborating with a talented team across the country. This flexible working arrangement is perfect for maintaining a healthy work-life balance.

Intuit provides a fantastic benefits package for Tax Filers including a 401(k) savings plan with company matching, paid sick leave, E&O insurance provided by Intuit, access to an employee stock purchase plan, product discounts, and a free copy of TurboTax Live.

To get ready for the Tax Filer role at Intuit, you should brush up on your tax laws, familiarize yourself with TurboTax products, and hone your customer service skills. Additionally, having a dedicated, hardwired internet connection that meets Intuit's security criteria is essential.

When asked about your experience with filing tax returns, focus on your specific roles and responsibilities in past jobs. Share detailed examples of the types of tax returns you’ve prepared, emphasizing your ability to handle complexities and any particular scenarios that demonstrate your expertise.

To answer this question, mention specific tax laws you've worked with, ensuring to highlight those relevant to the position at Intuit. Discuss your strategies for staying current with changes in tax legislation, such as attending workshops, following industry news, or networking with other tax professionals.

Make sure to emphasize the importance of communication and empathy in your answer. Explain how you would actively listen to clients, address their concerns clearly, and provide them with understandable solutions, always maintaining a friendly and professional demeanor.

When discussing a challenging situation, structure your response using the STAR method (Situation, Task, Action, Result). Detail the context of the challenge, the steps you took to resolve it, and highlight the positive outcome, showcasing your problem-solving abilities.

In your response, share the specific strategies you employ to maintain productivity while working remotely. This could include setting a schedule, creating a dedicated workspace, and using tools for communication and project management, as well as prioritizing tasks effectively.

Demonstrate your adaptability by explaining how you usually approach learning new software. Mention any prior experiences where you quickly learned new systems, the resources you used, and how you integrated this knowledge into your workflow to enhance productivity.

Discuss your methods for prioritizing tasks effectively, such as categorizing inquiries by urgency, ensuring that you document all interactions, and maintaining clear communication with clients about expected response times to manage their expectations.

Highlight the rigorous processes you implement to ensure accuracy, such as double-checking calculations, verifying client information, and utilizing checklists to ensure no essential parts of the tax return are overlooked.

When answering this question, express genuine enthusiasm for the work Intuit does and its mission to empower customers. Align your values with Intuit's, mentioning any specific projects or values of the company that resonate with you personally.

In your response, focus on the coping strategies you use during high-pressure times, such as staying organized, taking breaks, maintaining a healthy lifestyle, and fostering a positive work environment by supporting and collaborating with teammates.