Logistics Manager - Systems

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position:

Manage the logistics team to achieve departmental and corporate goals associated with the global logistics functions. Manage interdepartmental and logistics supplier relationships to assure successful execution of the quarterly sales plan. Ship finished goods using lean principles and the guidelines established by the company, iso and sox, in support of customer requirements. Exhibit continuous improvement principles and provide strategic insights to support logistics growth and efficiency improvement. Work with customs brokers and freight forwarders to adhere to customs regulations during execution of international shipments of both finished goods and raw material.

Roles & Responsibilities:

• Oversee and manage all activities and related systems information associated with the distribution of finished goods materials as well as raw material shipments to off shore manufacturing sites. Areas of responsibility include: resource management in the distribution center to assure on time shipment of sales orders on a daily basis, inventory control, material handling, import-export licensing, cost management, investigation of transportation methods, insurance requirements and management of duties and taxes associated with international shipping.
• Proactively manage freight forwarding suppliers to assure their resources are properly allocated to meet the ISI quarter end business requirements.
• Assure effective communications with Sales, Contracts, ISI Field Engineers, and freight forwarding dispatchers to enable flawless, on-time system deliveries.
• Cultivate inter-department relationships to allow cross functional resolution of issues.
• Maximize efficiencies associated with duties and taxes to assure cost effective solutions relating to international shipping.
• Assure the Global Logistics team completes all necessary elements as required by customs associated with shipping components to off shore manufacturing sites and the movement of completed devices from off shore manufacturing sites to the domestic distribution center.
• Establish Global Logistics operational strategies and goals. Review goals with senior management to establish success of operation. Communicate goals and objectives with your team to assure understanding and successful execution.
• Demonstrate leadership ability in hiring, training and developing employees and manage the Global Logistics team to achieve department and corporate goals.
• Establish and assure adherence to budgets, schedules, work plans and performance requirements.
• Make strategic logistics actions to benefit the company up to 4 years in the future.
• Apply systematic skills to identify and employ strategies to meet shipment deadlines above expectations
• Ensure that company procedures including SOX, Customs and FDA requirements are understood and adhered to.
• Evaluate and provide annual performance feedback to direct reports.
• Implement short-term problem containment and long-term corrective actions for distribution and customs issues.
• Negotiate with logistics suppliers to achieve the best cost and delivery possible.
• Participate in the continuous improvement of current systems and processes.
• Identify gaps within the department and develop plans to close as necessary (ie. training, lean, capacity, headcount, external logistics support).

Skills, Experience, Education, & Training:

• Minimum AA, BS degree or equivalent and at least 5+ years of experience managing distribution operations in a manufacturing environment.
• Significant computer experience including MS Office products and ERP systems, preferably SAP.
• Proven track record of being an effective manager in a fast paced, high-volume manufacturing or distribution company.
• Detailed understanding of material movement in a manufacturing environment, including; import and export requirements, regulatory guidelines, high volume parcel shipments and capital equipment freight shipments.
• Proven ability to manage Logistics supplier relationships to meet corporate goals and requirements including RC/CA management.
• Detailed understanding of customs regulations associated with but not limited to Customs Reconciliation, NAFTA Certificates of Origin for Importing and Exporting, Country of Origin Marking Waivers, 9801 & 9802 Manufacturer’s Affidavits, Truck Transponders, CTPAT, Customs Clearance, ECCN Coding, Government Audit Requirements, Carnet Preparation, INCOTERMS, Letters of Credit, Commercial Invoices and Duty Drawback.
• Demonstrates concern for precision and thoroughness.
• Proven ability to manage a high-performance team to consistently achieve stretch goals and priorities.
• Ability to provide positive direction by encouraging employees to have a commitment to high standards of quality and performance.
• Ability to handle multiple tasks and projects successfully.
• Excellent verbal and written communication skills.
• Effectively manages task breakdown, helps keep individual contributors on task, player-coach, and ability to step in and perform hard tasks.
• Ability to perform headcount and freight cost investigation and provide recommendations for reduction / improvement.
• Occasional travel is required.
• Work typically involves sitting and computer use (60 to 70% of hours worked) although occasional walking and lifting (up to 35 pounds) may be required.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.