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Manager, Hardware Test Engineering

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

The New Product Verification team at Intuitive is devoted to assuring safe, reliable, and effective products that exceed patient, surgeon, and hospital expectations. The department plays a vital role in product and process quality, in new product development and production, and in the quality of da Vinci and Ion System product lines, including diagnostic systems, instrumentation, and supporting accessories. Manager, Test Engineering will manage a team of test engineers and engineering technician(s). Working shoulder to shoulder with the team and leading change, the senior manager will be critical to product development deliverables, talent development, and process improvement within New Product Verification.

Essential Job Duties

Team and Cross-functional Leadership

  • Manage a team of test engineers and engineering technicians with mechanical, electrical, biomedical and other applied science backgrounds
  • Train and develop existing team members on technical and soft skills
  • Ensure team members are motivated, engaged and enthusiastic
  • Establish group priorities, metrics and personal work goals consistent with overall product development schedules and/or process improvement milestones for the team
  • Assign tasks, set priorities, and track progress
  • Execute resource management and control for planning, staffing, budgeting, and team cost tracking
  • Prioritize and negotiate project and resourcing tradeoffs with project managers, engineering managers, and lab resources
  • Influence cross-functional project teams in the design, development, verification, and validation of new products with complex functionality
  • Form and maintain proven partnerships with cross functional partners in parallel organizations
  • Provide vision for the test engineering team and foster an environment that encourages creativity and crisp execution.
  • Promote best practices for verification

Technical Work Execution

  • Support team with generation of test plans, protocols and reports for Design Verification and Life/Reliability tests, working with and through the team of test engineers
  • Guide the team with translating complex product requirements to testable acceptance criteria
  • Provide technical support for failure analysis and test failures
  • Execute bench top design verification or reliability testing as needed
  • Identify and develop processes, test methods, and test fixtures that could benefit from new or updated fixture designs to drive operational efficiencies; drive and execute changes
  • Guide the team to develop harmonized test methods and on test method validation strategy as required.

Other Responsibilities

  • Functional & Technical leadership when collaborating with the cross functional/matrixed teams.
  • Effective communication across various levels of the organization at core team meetings, product review board and design reviews.
  • Ensures successful, on-time completion of department and core team projects; communicates constraints and recommends preferred mitigation to direct management when successful project completion is at risk.

Qualifications

Required Skills and Experience

Technical Skills:

  • Ability to perform mechanical engineering calculations needed to support equipment design, including dimensional analysis.
  • Experience using tools and measuring equipment (Force Gauge, Calipers, Instron, Oscilloscopes etc.).
  • Experience with SolidWorks or similar CAD software preferred.
  • Experience with MATLAB, Python, Arduino is highly preferred.
  • Experience working with electro-mechanical systems is a plus.

Other skills and abilities:

  • Proven people management skills with the ability to deliver results while supporting the career development goals of team members.
  • Enjoys problem solving; an excitement to get to the bottom of challenging technical problems and root cause analyses.
  • Excellent Organization Skills, ability to prioritize multiple fast-paced projects simultaneously.

Integrity:

  • Accepting and adhering to high ethical, moral, and personal values in outcomes, communications, actions, and when dealing with others

Commitment:

  • Must be available to work full-time and commute/relocate to Sunnyvale, CA
  • Ability to travel (<10%) as needed to support programs at other facilities.

Required Education and Training

Education and/or Experience:

  • At least 6+ years experience working in an engineering organization. Prefer experience within medical device or pharmaceutical industry.
  • Minimum 2+ years as a people manager, or equivalent project/team leadership, with proven ability to work well in a team environment.
  • Minimum BS in Mechanical, Biomedical Engineering or similar degree. MS preferred.
  • Medical Device Verification/Validation experience is required.
  • Knowledge of ISO requirements and GMP guidelines; experience with FDA regulations and medical device design control required
  • Experience with working on through various phases of medical device product development process (concept through launch) is required.
  • Test Method Validation experience is preferred.

Working Conditions

  • The employee will spend time at their desk in front of the computer as well as work in a lab environment.
  • Lab environment will have exposure to animal blood and tissue; there will also be exposure to detergents and other chemicals used for reprocessing medical devices.
  • Hands on testing includes but not limited to using the robotic systems, mechanical test fixtures, microscopes, electrical test fixtures etc.

Preferred Skills and Experience

  • Experience with SolidWorks or similar CAD software.
  • Experience with MATLAB.
  • Experience working with electro-mechanical systems is a plus.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, Hardware Test Engineering, Intuitive

At Intuitive, we are on an innovative journey to redefine healthcare through robotic-assisted surgery. As the Manager of Hardware Test Engineering, you will play a pivotal role within our New Product Verification team, ensuring that our cutting-edge products not only meet but surpass the expectations of patients, surgeons, and healthcare facilities. Your leadership will empower a talented team of test engineers and technicians, guiding them to develop and execute robust test plans while fostering a culture of collaboration and creativity. In this role based in Sunnyvale, CA, you'll be responsible for overseeing test methodologies, resource management, and cross-functional teamwork to enhance the quality of our da Vinci and Ion system product lines. Your exceptional organizational skills will help establish priorities and metrics that align with our product development goals. We value growth, and you’ll have ample opportunity to mentor your team, enhancing both their technical and soft skills. With your hands-on experience in mechanical engineering and familiarity with tools like SolidWorks and MATLAB, you will effectively tackle the complexities of verification and validation processes. Join us to make significant strides in minimally invasive care, supported by a diverse and inclusive workplace that champions innovation and team empowerment.

Frequently Asked Questions (FAQs) for Manager, Hardware Test Engineering Role at Intuitive
What qualifications are required for the Manager, Hardware Test Engineering position at Intuitive?

To be considered for the Manager, Hardware Test Engineering position at Intuitive, candidates should have a minimum of 6 years of experience in an engineering role, ideally within the medical device or pharmaceutical industry. A Bachelor's degree in Mechanical, Biomedical Engineering, or a related field is required, although a Master's degree is preferred. Additionally, candidates should have at least 2 years of experience in a leadership role, demonstrating the ability to manage teams in a fast-paced environment.

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What responsibilities does the Manager of Hardware Test Engineering have at Intuitive?

The Manager of Hardware Test Engineering at Intuitive is responsible for leading a team of test engineers and technicians who are critical in assuring product safety and performance. Essential duties include developing test plans, overseeing test execution, managing resource allocations, and ensuring effective communication across various teams. This role also involves mentoring team members to ensure their professional growth and fostering a collaborative work environment.

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How does Intuitive support employee development for the Manager, Hardware Test Engineering role?

At Intuitive, we highly value the professional development of our team members, especially for the Manager, Hardware Test Engineering role. We invest in continuous learning initiatives, providing opportunities for our employees to enhance their skills and gather hands-on experience. Our inclusive culture encourages collaboration, creativity, and personal growth, allowing managers to lead effectively while supporting their team's aspirations.

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What technical skills are important for a Manager, Hardware Test Engineering at Intuitive?

For the Manager, Hardware Test Engineering position at Intuitive, technical skills such as mechanical engineering calculations, experience with CAD software (like SolidWorks), and familiarity with tools for testing and measurement are critical. Additionally, knowledge of programming languages such as MATLAB and Python, and experience with electro-mechanical systems enhance a candidate's profile and contribute to the effectiveness of product verification processes.

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What is the work environment like for the Manager, Hardware Test Engineering position at Intuitive?

The work environment for a Manager, Hardware Test Engineering position at Intuitive combines both office and lab settings. Employees can expect exposure to a variety of tasks, including test planning, analyses, and hands-on testing involving complex biomedical devices. A commitment to safety and effective collaboration in a diverse team is essential, aligning with our mission to optimize minimally invasive care.

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Common Interview Questions for Manager, Hardware Test Engineering
Can you describe your experience managing a team of engineers in a fast-paced environment?

During the interview, highlight specific examples of how you have successfully led engineering teams, emphasizing your approach to prioritizing tasks, managing resources, and fostering collaboration. Mention strategies you employed to motivate your team and achieve organizational goals, showcasing your ability to drive results while supporting team development.

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How do you ensure that your team meets product testing deadlines?

Explain the methods you use for setting clear priorities and tracking project progress. Discuss your approach to resource allocation, team meetings, and effective communication with cross-functional partners to identify potential roadblocks early in the process, ensuring timely completion of testing phases while maintaining product quality and safety.

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What strategies do you implement to foster creativity within your engineering team?

Discuss initiatives you use to encourage innovative thinking, such as brainstorming sessions or cross-training opportunities. Share how you create an environment where team members feel comfortable sharing their ideas and how you leverage diverse perspectives to enhance problem-solving and product development.

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How do you handle conflicts or performance issues within your team?

Approach this question by outlining your conflict resolution strategy, which includes open communication, active listening, and a focus on finding collaborative solutions. Emphasize your commitment to understanding individual perspectives and fostering an inclusive team culture where every member can thrive.

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Describe your experience with test method validation and regulatory requirements.

Provide specific examples of how you have navigated test method validation processes in previous roles, particularly in relation to FDA regulations or ISO guidelines. Highlight your understanding of the importance of compliance in product development and your experience in implementing best practices to ensure successful validations.

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What tools and technologies do you use to facilitate data analysis in test engineering?

Mention the tools you are familiar with, such as MATLAB, Python, SolidWorks, or specific data analysis software. Discuss how you utilize these technologies to improve efficiency and accuracy in testing processes, ultimately contributing to better product outcomes.

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How do you approach training and developing your team members?

Detail your approach to mentoring team members by tailoring development plans that align with their career aspirations. Share how you assess their skills and identify areas for growth, whether through formal training programs, hands-on experience, or collaborative projects.

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What do you consider the most important aspect of product verification in the medical device industry?

Discuss your viewpoint on the critical role of patient safety and product reliability in medical device verification. Emphasize the necessity of thorough testing protocols, adherence to regulatory standards, and the continual improvement of product quality as the key components that drive successful outcomes in this field.

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How do you manage multiple testing projects simultaneously?

Explain your organizational strategies, such as using project management tools, setting clear timelines, and maintaining constant communication with all project stakeholders. Highlight your ability to adapt to changing priorities while ensuring the team's alignment with overall product development goals.

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Can you describe a challenging technical problem you faced and how you solved it?

Use this opportunity to walk the interviewer through a specific challenge you encountered in your previous work, detailing the steps you took to analyze the problem, collaborate with your team, and implement a solution. Focus on the outcomes and any lessons learned from the experience that contributed to your growth as a manager.

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Founded in 1995, Intuitive Surgical, Inc develops, manufactures and markets robotic technologies designed to improve clinical outcomes and help patients return more quickly to active and productive lives. The company is headquartered in Sunnyvale,...

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Full-time, on-site
DATE POSTED
March 12, 2025

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