Senior Manager, Threat Detection and Technology (Physical Security Systems)

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Overview:

The Senior Program Manager, Threat Detection and Technology oversees the implementation, management, and enhancement of our global security systems and technologies. This role is critical to help ensure the safety and security of our employees, visitors, business operations, offices, and assets. This is a key leadership role, reporting to the Sr. Director of Safety, Security and Resilience.

Key Responsibilities:

• Lead the development and implementation of global physical security technology strategy to align with business objectives.
• Coach and mentor a team of globally distributed staff to successfully achieve goals while providing strategic leadership and partnership to stakeholders.
• Oversee the design, installation, and maintenance of security systems, including access control, video surveillance, intrusion detection, and visitor management technologies.
• Lead security technology projects from inception to completion, ensuring timely delivery within budget and scope.
• Conduct regular assessments of security technology effectiveness to identify opportunities for improvement based on emerging threats and industry best practices.
• Collaborate with third-party vendors and contractors for the procurement, installation, and maintenance of security systems, ensuring compliance with company standards.
• Develop and update security policies, procedures, and guidelines related to physical security technology.
• Develop and conduct training programs for employees on security technologies and protocols to promote a culture of security awareness.
• Collaborate with the security operations team to respond to security incidents, ensuring effective use of technology in investigations and reporting.
• Manage global budgets and vendor relationships.

Minimum qualifications: 

• At least 10 years of experience in designing, implementing, and managing enterprise access control, badging and credential technology, video surveillance, visitor management, high security intrusion detection, and physical security networking in a global environment.
• Minimum education: Bachelor’s degree in computer science, information technology, security management, or a related field, or equivalent relevant experience.
• At least 5+ years of experience in technical program management and new project deployment.
• At least 5+ years of successfully managing a globally distributed team.
• Excellent strategy and planning, with the ability to lead through teamwork and communications.

Preferred qualifications: 

• Familiarity with current and emerging electronic security technology in the areas of networked and cloud-based solutions, AI/ML applications, and high assurance authentication.
• Ability to take initiative and be creative, with excellent technical, communications, and program management skills.
• Ability to guide others to deliver outstanding results in a timely manner, with a strong sense of focus, organization, and meticulous attention to detail.
• Ability to take a data-driven, analytical approach towards solving complex challenges.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.