Community Manager Manufactured Housing - job 1 of 2

As a Community Manager at Investment Property Group, your primary responsibilities will include overseeing the daily operations of our manufactured housing communities, specifically Terrace Park and Bella Vista. You'll manage team activities and resources, ensuring compliance with company policies, while achieving budgeted financial goals. You'll also handle tenant relations, aiming to provide exceptional customer service and foster a vibrant community atmosphere.

To apply for the Community Manager position at Investment Property Group, you should have at least 1+ years of experience managing manufactured housing or multifamily communities. Strong interpersonal and communication skills are necessary to build relationships with residents and work effectively with your team. Additionally, familiarity with property management software and basic accounting systems is preferred.

Community Managers at Investment Property Group enjoy a variety of benefits, including an hourly wage of $28.50, free onsite housing, and medical, dental, and vision insurance. Additional perks include a 401K plan, life insurance, 4 weeks of paid time off, a health savings account, and a referral program. Our company culture is another standout benefit, promoting teamwork and a fun work environment.

A successful Community Manager at Investment Property Group should possess exceptional time management and problem-solving skills, be adept at conflict resolution, and deliver high-quality customer service tailored to the community's demographic. Strong marketing and sales skills will also be key in promoting vacant lots or homes to maintain high occupancy rates.

The work schedule for a Community Manager at Investment Property Group is typically Monday to Friday, from 8 AM to 5 PM. Living on-site is a requirement, allowing you to be fully immersed in the community and responsive to the needs of residents.

When answering this question, detail specific examples from your past roles. Highlight your responsibilities in managing staff, maintaining occupancy rates, and any creative solutions you implemented to enhance community relations and operations.

Demonstrate your ability to listen actively and empathize with residents' concerns. Share specific strategies you've used in the past to address issues calmly and effectively, emphasizing your commitment to maintaining community standards.

Discuss your approach to building relationships within the community. Highlight initiatives you've led, such as events or forums for residents, that promote interaction and foster a sense of belonging.

Explain the systems you’ve put in place for rent collection, including reminders and follow-ups. Emphasize your proactive approach in addressing delinquency while maintaining a respectful relationship with tenants.

Talk about your proficiency with property management systems, including any specific software you've used. Highlight how these tools have aided your efficiency in managing operations and resident communication.

Describe your method for prioritizing tasks based on urgency and impact on residents. Provide examples of how you’ve managed competing demands in a busy environment, showcasing your organizational skills.

Share your thought process on identifying areas for improvement such as effective marketing strategies to boost occupancy rates, managing expenses efficiently, and enhancing resident satisfaction to reduce turnover.

Discuss a specific marketing campaign you led, outlining your strategies for reaching potential residents and how you measured the success of the campaign in terms of occupancy rates or other key performance indicators.

Emphasize the importance of teamwork and communication. Share specific initiatives you’ve led to foster a supportive environment, ensuring all team members feel valued and included.

Focus on your adaptability and willingness to learn. Discuss methods you’ve implemented in the past to stay informed about industry trends and how you’ve adjusted strategies in response to changes in the community or market.