Maintenance Supervisor Affordable Apartment Community

As a Maintenance Supervisor at Investment Property Group, you will oversee the maintenance operations of our 261-unit affordable apartment community in Newark, NJ. Your role will involve managing work orders, performing preventive maintenance, and ensuring that all apartments are ready for new residents. You'll also be responsible for coordinating with vendors, responding to after-hours emergencies, and maintaining a high standard of cleanliness and safety throughout the property.

To qualify as a Maintenance Supervisor at Investment Property Group, candidates should have prior experience in maintenance supervision, particularly in affordable housing or multifamily communities with 150 units or more. Knowledge of plumbing, HVAC, and appliance repair is essential, along with superior customer service and time management skills. A valid driver's license is also required, and being bilingual in English and Spanish is a plus!

As a Maintenance Supervisor at Investment Property Group, you'll enjoy a comprehensive benefits package that includes competitive pay at $36.40 per hour, a FREE apartment, medical, dental, vision, and life insurance, a 401K plan, four weeks of paid time off, and a health savings account. This is in addition to working in a fun company culture that values teamwork and integrity.

The Maintenance Supervisor position at Investment Property Group follows a Monday to Friday schedule from 8 AM to 5 PM. However, you should also be prepared for on-call duties, as you may need to respond to after-hour emergencies to maintain the safety and functionality of the community.

Investment Property Group strongly believes in supporting its team members. As a Maintenance Supervisor, you will benefit from ongoing training opportunities and a collaborative environment that encourages growth. The company also promotes core values like teamwork, integrity, and fun, creating a positive workplace where each team member can thrive.

When answering this question, detail your previous roles in maintenance management, emphasizing your responsibilities in overseeing staff, ensuring safety, and maintaining standards in a similar community. Share specific examples of how you handled challenges or successfully managed large work orders to demonstrate your leadership skills.

In your response, choose a specific incident that highlights your ability to remain calm under pressure. Describe the situation, your immediate actions, and the outcome. Emphasize your problem-solving skills and how you effectively communicated with residents during the event.

Discuss your approach to prioritizing tasks based on urgency and impact on residents' safety and comfort. Mention any systems or methods you employ, such as categorizing requests or using software to track work orders, and explain how you ensure timely completion of maintenance tasks.

Talk about qualities such as strong communication skills, leadership, technical knowledge, and the ability to manage time effectively. Provide examples of how you have demonstrated these qualities in your previous roles and how they contributed to team success.

Highlight your proactive approach to safety compliance through regular training, adherence to established procedures, and safety inspections. Provide an example of how you have implemented safety practices in previous positions to protect your team and residents.

In your answer, underscore the importance of communication and responsiveness. Share examples of how you have engaged with residents to address their concerns promptly and how you ensured timely completion of maintenance requests to foster a positive living environment.

Share your conflict resolution skills by discussing a specific situation where you diffused tension. Focus on your listening skills, empathy, and ability to find a mutually agreeable solution while maintaining a professional demeanor.

If you have experience with REAC inspections, emphasize that proficiency; if not, express your willingness to learn. Discuss the general processes involved and the importance of compliance to maintain property standards and government funding.

Talk about your commitment to continuous learning through trade courses, certifications, and attending workshops. You might also mention following trade publications or joining professional associations to stay informed about the latest technology in building maintenance.

Convey your passion for maintenance and community living, and mention specific qualities of Investment Property Group that resonate with you, like their core values or emphasis on teamwork. Your goal is to illustrate your alignment with the company culture and your desire to contribute positively to their communities.