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Solutions Engineer - Midnight

Who are we?

IOHK, is a technology company focused on Blockchain research and development. We are renowned for our scientific approach to blockchain development, emphasizing peer-reviewed research and formal methods to ensure security, scalability, and sustainability. Our projects include decentralized finance (DeFi), governance, and identity management, aiming to advance the capabilities and adoption of blockchain technology globally.

We invest in the unknown, applying our curiosity and desire for positive change to everything we do. By fueling creativity, innovation, and progress within our teams, our products and services are designed for people to be fearless, to be changemakers.

About Midnight:

IOG's Midnight Tribe is a business technology provider and core contributor to the Midnight Network, a blockchain platform for developing decentralized applications that safeguard personal and commercial data. The Midnight Network is the first blockchain to offer programmable data isolation by leveraging zero-knowledge (ZK) proofs to enable selective disclosure of what information is visible on-chain and is designed to help developers implement necessary business policies, such as meeting regulatory requirements.

What the role involves:

As Midnight's Solutions Engineer, you will be instrumental in planning, executing, and ensuring the successful delivery of technical solutions to customers and partners. This position is an exciting opportunity if you are a dynamic, results-driven professional with a proven track record in managing complex technical initiatives. As part of the Solutions Engineering team,  you will take ownership of a diverse portfolio of customer and partner-facing technical solutions and projects.

  • Engage with customers (such as Dapp developers and enterprises) and partners (such as wallets, and system integrators) to support the delivery of technical solutions built on or interacting with Midnight’s architecture, acting as their “trusted advisor" on all technical matters. 
  • Able to create fit-for-purpose technology solutions that address the combined challenges of meeting business needs, being deliverable within reasonable time and budgetary constraints, and complying with strategic guidance
  • Assist the ecosystem and partnership staff in developing account and partner strategies to grow the business, including discovery, creating technical proposals/responses, executing demonstrations, and technical sales activities.
  • Own the technical solution execution (including technical requirements, timelines, milestones, and resource allocation), coordinating major technical releases and third-party integrations.
  • Engage with Developer Relations experts, Product Owners, and the broader product & engineering team to align technical solution objectives with overall business goals.
  • Track progress using appropriate systems, tools, and techniques while implementing effective risk management strategies, identifying, assessing, and mitigating potential risks.

Who you are:

  • Proven experience as a Solution Manager or Technical Projects leader with a successful track record in managing delivery of complex technical initiatives.
  • Experience in coordinating technical solutions delivered by or with third parties/vendors.
  • Experience in public/private blockchain and/or distributed ledger technologies (DLTs) protocols and solutions.
  • A bachelor’s degree in computer science, information technology, engineering, or a related field.
  • Strong problem-solving skills, addressing challenges proactively and finding effective solutions to customer and partner needs.
  • Excellent verbal and written communication skills, with the ability to convey technical concepts to technical and non-technical stakeholders. 
  • Understanding of technology, technical solutions, and the ability to collaborate effectively with cross-functional teams are required. Experience with public blockchain architectures and/or DLTs is preferred.
  • Experience with TypeScript, Javascript, node.js and Rust, other programming languages is advantageous. Ability to develop and maintain scripts.
  • Proficiency with Linux including Linux system administration and troubleshooting.
  • Familiarity with Virtualization using Docker.
  • Experience working with Git, SDLC, and various CI/CD tools (e.g., GitHub Actions).
  • Understanding of blockchain technology, including consensus algorithms and smart contracts).
  • Detail-oriented with the ability to create and maintain comprehensive delivery documentation and market-facing demos.
  • Proficiency in utilizing appropriate systems, tools, and techniques for measuring performance (such as JIRA, Github, Hubspot, Agile, Scrum, etc).
  • Adaptable and able to thrive in a dynamic, fast-paced environment.

Are you an IOGer?

Do you find yourself questioning the status quo? Do you tinker with ideas and long to turn those ideas into solutions? Are you able to spark thoughtful debates, bringing out the inquisitiveness in others? Does the promise of continuously growing excite you? Then get ready to reimagine everything you thought wasn’t possible because that’s what it means to be an IOGer - we don’t set limits, we break them. 

  • Remote work
  • Laptop reimbursement
  • New starter package to buy hardware essentials (headphones, monitor, etc)
  • Learning & Development opportunities
  • Competitive PTO 

At IOG, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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What You Should Know About Solutions Engineer - Midnight, Io Global

Join IOHK as a Solutions Engineer for Midnight and become a pioneer in the world of blockchain technology! At IOHK, we are at the forefront of blockchain research and development, focusing on innovative projects that advance decentralized finance, governance, and identity management. Our Midnight Tribe is a core contributor to the Midnight Network, which offers a unique platform for decentralized applications that ensure data privacy through advanced zero-knowledge proof technology. In this role, you'll be engaging with a diverse range of customers and partners, guiding them in implementing seamless technical solutions that align with our ethos of creativity and innovation. Your responsibilities will include developing fit-for-purpose technology solutions, coordinating technical initiatives, and collaborating with cross-functional teams to ensure the successful delivery of customer projects. We're looking for someone with a robust background in managing complex technical tasks, ideally with experience in public or private blockchain technologies. If you’re passionate about technology and eager to drive meaningful projects that push the boundaries, IOHK offers a supportive environment to help you thrive. Plus, with the flexibility of remote work and a commitment to learning and development, you’ll have all the resources needed to excel in this exciting role. So, are you ready to help shape the future of decentralized applications with us?

Frequently Asked Questions (FAQs) for Solutions Engineer - Midnight Role at Io Global
What are the main responsibilities of a Solutions Engineer at IOHK?

As a Solutions Engineer at IOHK, your key responsibilities will involve managing and delivering technical solutions to customers and partners within the Midnight Network. You'll engage with Dapp developers and enterprises, create tailored technology solutions that meet business requirements, and oversee the execution of these solutions, ensuring they align with project timelines and budgets. Additionally, you'll collaborate closely with the product and engineering teams to track progress and address any technical challenges.

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What qualifications are required for the Solutions Engineer position at IOHK?

To qualify for the Solutions Engineer role at IOHK, you should have a bachelor’s degree in computer science, information technology, or a related field. Experience in managing complex technical projects, particularly within blockchain technology, is crucial. Familiarity with programming languages such as TypeScript, JavaScript, Rust, and tools like Git and Docker will be advantageous. Strong communication skills and the ability to engage with both technical and non-technical stakeholders are also essential.

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How does IOHK ensure diversity in their hiring process for the Solutions Engineer role?

IOHK is committed to fostering a diverse workplace and ensures that all hiring practices for the Solutions Engineer position are based on merit, qualifications, and individual talent. They do not discriminate based on race, gender, or other personal characteristics, creating a welcoming and inclusive environment for all potential candidates.

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What kind of work environment can a Solutions Engineer expect at IOHK?

As a Solutions Engineer at IOHK, you can look forward to a dynamic, fast-paced working environment that promotes innovation and creativity. The role supports remote work allowing for flexibility in your day-to-day life, along with a culture that values rigorous inquiry and the breaking of conventional limits. IOHK also prioritizes continuous personal and professional growth through various learning and development opportunities.

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What advantages come with the Solutions Engineer role at IOHK?

Choosing the Solutions Engineer position at IOHK comes with numerous advantages, including competitive PTO, a new starter package for essential hardware, and laptop reimbursement. The emphasis on learning and development ensures that you will have ample opportunities to further enhance your skills while working on groundbreaking blockchain technology.

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Common Interview Questions for Solutions Engineer - Midnight
Can you explain your experience with blockchain technologies relevant to the Solutions Engineer role?

In answering this question, draw upon specific projects you've worked on that utilized blockchain technology. Discuss your role in these projects, the technologies you used, and any challenges you overcame, highlighting your problem-solving skills and technical expertise.

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How do you prioritize tasks when managing multiple technical projects?

When prioritizing tasks, it is essential to assess urgency and importance. Share a framework you use, such as the Eisenhower Matrix, and provide examples from past experiences where you've effectively managed competing deadlines or multiple stakeholders to achieve successful outcomes.

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Describe a successful technical solution you developed that exceeded customer expectations.

Provide a clear example of a challenging project where you designed a technical solution. Outline the customer’s needs, your solution, and the measurable outcomes that exceeded their expectations. This showcases not only your technical knowledge but also your understanding of customer needs.

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What role does communication play in your approach as a Solutions Engineer?

Communication is key in the Solutions Engineer role. Discuss how you adapt your communication style to effectively engage with technical and non-technical stakeholders, ensuring clarity in your interactions and fostering collaborative relationships.

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How do you stay updated on the latest blockchain trends and technologies?

Talk about specific resources you rely on, such as industry blogs, conferences, forums, or online courses. Emphasize your proactive approach and curiosity for the industry, highlighting how this benefits your work as a Solutions Engineer.

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Can you describe your experience with implementing risk management strategies during technical projects?

Discuss your methodology for identifying, assessing, and mitigating risks. Provide a concrete example of a project where you effectively managed risks to ensure successful delivery, illustrating your analytical skills and proactive approach.

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How do you approach collaboration with cross-functional teams?

Collaboration is essential for effective project delivery. Share your strategies for building relationships and ensuring alignment with cross-functional teams, perhaps referencing specific tools or methods you've used to facilitate smooth communication.

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What do you consider the most challenging aspect of being a Solutions Engineer?

Address a common challenge in the field, such as managing stakeholder expectations or integrating technical solutions in varying environments. Discuss how you handle these challenges, showcasing your resilience and adaptability.

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How would you approach a situation where a technical solution is not meeting client expectations?

Describe a step-by-step approach for addressing client concerns, including gathering feedback, analyzing the issues, and collaborating with your team to find a suitable solution. This demonstrates your customer-centric mindset.

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What motivates you to work in the blockchain industry?

Share personal anecdotes or experiences that draw you to the blockchain space. Discuss your passion for innovation, technological advancement, or a desire to influence positive change, reflecting your alignment with IOHK's values.

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Full-time, remote
DATE POSTED
December 5, 2024

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