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Inside Sales Representative -Eastern or Central Time Zone - 2974556

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians and patients. A significant part of our business is acting as the company’s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.IQVIA has the world’s largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.We are excited to announce that in partnership with our client, LENZ Therapeutics, we are currently looking for Pharmaceutical Inside Sales Representative/Clinical Specialist to join our team. In this position, you will discuss clinical information with Eye Care Physician (ECP) in the presbyopia space. The Inside Sales Representative/Clinical Specialist is primarily responsible for calling optometry and ophthalmology offices to discuss the presbyopia disease state and related clinical information with the Eye Care Physician. This role will be accountable for multiple productivity metrics and overachieving on key objectives. This is accomplished by establishing mutually beneficial business relationships with targeted eye care physicians in the presbyopia market. The Inside Clinical Call Specialist is also responsible for coordinating strategies with appropriate teammates to maximize productivity metrics and goals in the assigned territory.ResponsibilitiesSuccessful candidates will demonstrate ability in these areas; Specific responsibilities and tasks may extend beyond the below; however, these are descriptive of the role• Initiate outbound calls to Optometrists and Ophthalmologists to deliver effective discussions about presbyopia and related clinical information.• Deliver key insights/clinical information to physician offices by liaising with receptionists, office-managers and other office staff to get to the Eye Care Physician.• Over-Achieve on key productivity, development, and learning objectives.• Engage targeted ECP and office staff with clinical information and services provided in compliance with LENZ Therapeutics’ policies.• Ensure all calls/activities are entered into CRM system at time of discussion.• Receive inbound calls if needed during operating hours.• Continuous self-learning of the presbyopia market including new developments and updates.Qualifications:• Four-year College Degree - Required• Eye Care Experience – Strongly Preferred• Minimum 1 to 3 years inside team experience, B2B territory management/account management experience, field team experience - Preferred• Inside Pharmaceutical, Device, or MedTech team experience - Preferred• Ability to understand and convey accurate complex information to Optometrists and Ophthalmologists, in an educated, articulate, and professional manner• Experience developing and maintaining customer relationships• Experience maintaining accurate records of all call activities• Proven ability to consistently meet/exceed defined territory goals• Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience• High work ethic, reliable and punctual in reporting for scheduled work• Plan and organize Territory to meet required call targets• Make presentations (Details)• Keep current with industry knowledge• Advance listening, problem-solving and decision-making skills• Excellent verbal and written communication skills• Ability to effectively manage multiple tasks across multiple systems• Ability to be flexible as needed to meet the fluctuating business needs• Private, quiet, dedicated workspace required• Maintain and update current and prospective target Healthcare professional profiles• Maintain a professional image for Client• Participate in all required training and team meetings• Make complete, accurate and timely submission of all time-keeping, Details, call activity, within the approved CRM• Compliance with the Approved Program, and proper use of Approved Materials and Program Budgets• Participate or coordinate virtual and live lunch & learns, dinner programs, weekend events, as appropriate• Have appropriate interaction with co-program partners or counterparts• Ability to collaborate• Experience with Salesforce, Veeva preferred• Demonstrated ability to manage and develop an assigned territory with minimal supervisionIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.comWe are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoeIQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-statusThe potential base pay range for this role is $30.00-$32.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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What You Should Know About Inside Sales Representative -Eastern or Central Time Zone - 2974556, IQVIA

Are you ready to make a meaningful impact in the healthcare industry as an Inside Sales Representative? At IQVIA, we’re thrilled to invite you to join our team in beautiful Kansas City, KS, working in partnership with LENZ Therapeutics. In this role, you’ll be at the forefront, connecting with Eye Care Physicians (ECP) to discuss crucial clinical information related to presbyopia. Your day-to-day will be filled with initiating outbound calls to optometry and ophthalmology offices, helping to navigate discussions with eager professionals around the presbyopia disease state. We’re looking for someone with a passion for establishing genuine relationships and a knack for exceeding productivity metrics. Your role won’t just be about making calls; you’ll engage in insightful conversations and ensure that all activities are meticulously recorded in our CRM system. Continuous self-learning about the presbyopia market is key to your success here at IQVIA. We're seeking motivated individuals with strong communication skills and a solid understanding of healthcare dynamics to help us deliver medical breakthroughs to the masses. Whether you're a seasoned pro in eye care or new to the field, your dedication and proactive approach will help us stand out. At IQVIA, we empower you to grow and develop in your role with a supportive team by your side. If you’re keen to dive into this fulfilling opportunity, we can't wait to meet you! Explore the journey of improving patient outcomes together with us.

Frequently Asked Questions (FAQs) for Inside Sales Representative -Eastern or Central Time Zone - 2974556 Role at IQVIA
What are the responsibilities of an Inside Sales Representative at IQVIA?

As an Inside Sales Representative at IQVIA, your primary responsibilities will include initiating outbound calls to optometrists and ophthalmologists, providing vital information about presbyopia, and effectively engaging with office staff to ensure communication with Eye Care Physicians. You will also be responsible for entering all call activities into the CRM system, developing strong relationships with targeted physicians, and consistently meeting or exceeding defined productivity metrics.

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What qualifications are required for the Inside Sales Representative position at IQVIA?

To qualify for the Inside Sales Representative position at IQVIA, candidates should have a four-year college degree and ideally possess experience in the eye care field, although it is strongly preferred. Candidates with 1 to 3 years of inside sales experience, particularly in B2B territory management or inside pharmaceutical sales, will have an advantage. Strong communication skills and the ability to present complex information clearly are also essential.

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How can I succeed as an Inside Sales Representative at IQVIA?

Success as an Inside Sales Representative at IQVIA hinges on your communication abilities and relationship-building skills. Understanding the presbyopia market and continuously engaging in self-learning is crucial. Additionally, adopting a proactive mindset to achieve productivity goals, being adaptable to changing business needs, and effectively managing a territory are key factors in excelling in this role.

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What does a typical day look like for an Inside Sales Representative at IQVIA?

A typical day for an Inside Sales Representative at IQVIA involves making proactive outbound calls to Eye Care Physicians, discussing clinical information related to presbyopia. You'll spend time coordinating with office staff and ECPs, ensuring all communications are documented in the CRM, and collaborating with teammates to maximize productivity. Continuous learning and adapting strategies to meet metrics will also play into your daily routine.

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Is there a training program for new Inside Sales Representatives at IQVIA?

Yes, IQVIA offers a comprehensive training program for new Inside Sales Representatives. This includes orientation about company policies, product knowledge regarding presbyopia, CRM usage, and best practices in sales techniques, ensuring you are well-equipped to start your journey in helping deliver healthcare solutions effectively.

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Common Interview Questions for Inside Sales Representative -Eastern or Central Time Zone - 2974556
Can you describe your experience with outbound sales calls?

When responding to this question, highlight your past experiences making outbound calls, the strategies you employed to engage prospects, and how you overcame challenges. Include specific metrics or successes to illustrate your effectiveness.

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How would you explain a complex medical concept to a physician?

To answer this question, demonstrate your ability to break down complex ideas into simpler terms. Use examples that showcase your communication skills and your understanding of the presbyopia market, making sure to convey clarity and professionalism.

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What strategies do you use to build relationships with healthcare professionals?

Discuss specific relationship-building techniques you've used in previous roles, such as establishing trust through consistent communication, providing valuable information, and being responsive to their needs. Tailor your answer to show your understanding of the eye care sector.

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How do you prioritize your calls and tasks in a busy environment?

Respond by explaining your organizational methods, whether through digital tools or physical planners, and focus on how you set priorities based on urgency and potential impact. Mention your adaptability to changing circumstances in a dynamic sales environment.

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Describe a time when you exceeded your sales targets.

Use a specific example from your experience where you not only met but exceeded sales targets. Outline the strategies you implemented, the results you achieved, and any key takeaways that could be applied in your role at IQVIA.

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How do you handle rejection in sales?

Discuss your mindset when faced with rejection. Emphasize resilience and the importance of learning from experiences. Share techniques that help you bounce back and maintain motivation, such as self-reflection or peer support.

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What do you know about the presbyopia market?

In your response, demonstrate your knowledge of the presbyopia market, highlighting recent developments, challenges, or innovations. Show your eagerness to continually learn and stay updated on industry trends.

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How do you ensure compliance in healthcare sales?

Outline the steps you take to stay compliant with healthcare regulations and company policies. Discuss your attention to detail, the use of approved materials during calls, and your commitment to ethical sales practices.

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What role does teamwork play in the Inside Sales Representative position?

Emphasize the importance of collaboration in achieving sales objectives. Discuss previous experiences where teamwork led to increased productivity or knowledge sharing, and express your willingness to work closely with teammates at IQVIA.

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How do you stay informed about your industry and competitors?

Mention your strategies for keeping up with industry news, such as subscribing to relevant publications, participating in webinars, or engaging in professional networking. Illustrate your proactive approach to remaining informed and competitive.

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At IQVIA, we believe in pushing the boundaries of human science and data science to help our customers create a healthier world. No matter your role, everyone at IQVIA contributes to our shared goal of improving human health.

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Full-time, on-site
DATE POSTED
December 6, 2024

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