Technical Sales Balkans e South East Europe

About IRCA

The IRCA Group is a leading international provider of semi-finished products for the bakery, pastry, and ice cream markets. We serve both independent businesses and large food manufacturers. Our product range includes chocolate, chocolate decorations, creams, baking mixes, ice cream ingredients, and other high-quality ingredients for bakeries and pastry shops. Headquartered in Italy, with 22 production sites across Europe, the USA, and Vietnam, more than 2,400 employees, and an annual turnover of over €1 billion, we are continuously growing – actively shaping the future of the international gourmet market.

What We Offer

The IRCA Group fosters a dynamic environment that emphasizes diversity, autonomy, and international collaboration. If you love high-quality products, creative sales work, and real team spirit – you’ll fit right in with us.

- Company car – also available for private use

- Maximum flexibility – work remotely and structure your hours to fit your lifestyle

- Health insurance – to take care of yourself at all times

- A multicultural environment – become part of a dynamic and inspiring international community

- A small, agile sales team with an innovative mindset that wants to make an impact: 1 Head of Sales, 2 Sales Managers, and 2 Brand Specialists. A close-knit, results-driven team, strongly motivated to achieve its goals.

- Plenty of room for your ideas – be part of a success story and help shape its future

- Diverse customer interactions – spanning wholesale, bakery, gastronomy, and the world of Italian excellence

- A dynamic role – you’ll travel approximately 75% of the time, with all expenses covered, staying close to customers and experiencing the market first-hand

Purpose of the Position

The Technical Sales supports sales by providing technical expertise, training, and practical demonstrations to partners and clients in the industrial and artisan pastry and gelato sectors. This role is essential for building and strengthening commercial relationships, identifying new business opportunities, and consolidating existing ones.

• Develop and implement commercial strategies to expand the Irca Group's presence in the pastry and gelato markets
• Conduct technical demonstrations and hands-on training for importers and end clients, highlighting product advantages, applications, formulations, production processes, and equipment use
• Collaborate with R&D and Marketing teams to develop new products aligned with market trends and client feedback
• Establish and maintain strong relationships with distributors and strategic clients
• Represent the company at trade fairs, industry events, and client meetings to enhance brand visibility and showcase technical expertise

• Solid hands-on experience in both artisan and industrial pastry and gelato
• Deep knowledge of the market and current trends
• Ability to develop new recipes and products in response to market demand
• Skilled in delivering effective technical training and demonstrations
• Minimum 5 years of experience in the pastry and gelato sector
• English fluent
• Outstanding communication and technical skills

• Excellent communication and interpersonal skills
• Strong customer focus and service-oriented mindset
• Problem-solving capabilities for both technical and commercial issues
• Flexibility and adaptability in a dynamic environment
• Attention to detail to ensure product quality and customer satisfaction

At Irca, we believe that diversity is a fundamental value and a source of strength and innovation. We are committed to fostering an inclusive environment where all employees, regardless of race, ethnicity, gender identity, sexual orientation, age, ability, religion, nationality, or any other dimension of diversity, feel welcomed, valued, and respected and encourage people of all natures to apply.