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Portfolio Manager (VA ESOM)

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.   

IT Concepts, Inc. (ITC) is seeking an experienced Portfolio Manager to support our VA-ESOM-End Point Support and Operations Monitoring contract. The Portfolio Manager must have experience managing Information Technology related projects. Must be well versed in Project life cycle and Portfolio management methodologies. Must have experience in tracking portfolio budget, costs, schedules and performance progress. Must be able to identify and mitigate program and portfolio risks. 

Responsibilities: 

  • Ownership 
    • Understand how all the components of a Business Operations portfolio must align for successful execution, and translate into clear roadmaps, schedules, and budgets, and tracking progress across multiple projects. 
    • Manage IT Asset Management / ITSM scope using proven portfolio management (example: Lean Portfolio Management-Scaled Agile Framework (SAFe)) to ensure efficient and scalable delivery. 
    • Collaborate effectively with both technical and non-technical teams, deliver concise and impactful briefings to leadership, and build strong partnerships 
    • Address and mitigate program risks and issues as they arise 
    • Responsible for building and managing a team project manager (s) 
  • Execution 
    • Take full accountability for the successful execution (cost, schedule, technical) of multiple active ITSM projects. Provide periodic updates on financial actuals and forecasts, and deliver status reports 
  • Processes and Other duties 
    • Contribute to best practices for project start-up, execution, and close-out. Leverage lessons learned from past projects, adapting them to agency approach to establish streamlined processes in areas such as project management, risk management, contractual deliveries, and performance monitoring. 
    • Perform additional responsibilities as needed to support the overall success of the portfolio and ESOM Business Operations
  • Stakeholder Management and Collaboration 
    • Collaborate with ESOM Business Operations Contract Lead and ESOM Business Operations Team members to provide a wholistic picture including but not limited to: 
    • Deliver high-quality IT Asset Management Portfolio that delights the agency and users on-time, within budget, and in full compliance with contractual commitments. 
    • Regularly communicate the portfolio progress, and performance to leadership 
    • Closely partner with the ESOM Business Operations Contract Lead providing insights on portfolio / project roadmaps and enable ESOM Business Operations Contract lead to succeed as “the voice to the customer” 

Location: This position can be performed in a remote working environment and will be supporting Eastern Time working hours. 

  • Bachelor’s degree in engineering, Computer Science, Systems, Business or related scientific /technical discipline. (8 years of additional relevant experience may be substituted for education) 
  • 12 years of relevant experience in Portfolio / Project management 
  • Familiarity with and leadership experience in SAFe, PMI, Scrum, Hybrid or other similarly rigorous organizational frameworks. 
  • Serve as a team or task lead, with supervisory responsibility. 
  • Mentor and guide project managers in planning and executing their responsibilities 
  • Understanding of formal change management processes 
  • Proven leadership skills, with the ability to create plans, build teams, and execute with strong ownership and minimal oversight. 
  • A continuous learner who thrives in uncertainty, takes calculated risks, and learns from experiences. 
  • Proactive, consistently taking initiative and advocating for necessary actions. 
  • High emotional intelligence, with the ability to effectively communicate and empathize with staff, colleagues, cross-functional teams, and customers. 
  • Exceptional verbal and written communication skills. 
  • Comfortable working in a dynamic, fast-paced environment. Stay abreast of industry trends and best practices 
  • Active PMP or equivalent Certification 

Preferred: 

  • Experience supporting a federal client. 
  • Portfolio Management Certification 
  • Section 508 conformance experience or knowledge 

Clearance requirements:  

  • Able to obtain and maintain Public Trust Clearance. 
  • US Citizen or Green Card holder. 

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. 

We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. 

We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

AAEO & VEVRAA

ITC is an Affirmative Action/Equal Opportunity employer and a VEVRAA (Vietnam Era Veterans' Readjustment Assistance Act) Federal Contractor. As such, any personnel decisions (hire, promotion, job status, etc.) on applicants and/or employees are based on merit, qualifications, competence, and business needs, not on race, color, citizenship status, national origin, ancestry, sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or related medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.

ITC maintains a strong commitment to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As a part of our VEVRAA compliance efforts, ITC has established an affirmative action plan that outlines our commitment to the recruitment, hiring, and advancement of protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary, and it will not impact your eligibility for employment.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to IT Concept Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for IT Concepts to consider you for a position.  If you need alternative application methods, please email careers@useitc.com and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@useitc.com.  

What You Should Know About Portfolio Manager (VA ESOM), IT Concepts

Are you an experienced Portfolio Manager looking for a new challenge? Join IT Concepts, Inc. (ITC) and help us make a positive impact in our communities! Since 2003, we have been dedicated to driving innovation and delivering customer-centric solutions, and now we need someone like you to support our VA-ESOM-End Point Support and Operations Monitoring contract. As a Portfolio Manager, you'll lead Information Technology projects that require keen oversight throughout the entire project life cycle. You’ll manage budgets, track costs, and monitor performance progress while identifying and mitigating any potential risks. Collaboration is key, as you will work with both technical and non-technical teams and present impactful briefings to our leadership. We're looking for a proactive leader who can mentor project managers and contribute to the best practices that define successful project execution. You'll be responsible for creating clear roadmaps, schedules, and ensuring all components of our Business Operations portfolio align effectively. This remote position offers the flexibility to work within Eastern Time hours, and you'll be supported by a culture that prioritizes learning, teamwork, and personal growth. If you're passionate about innovation and eager to make a difference within a dynamic team, we invite you to explore this opportunity at ITC. We’re not just a team; we’re a close-knit community committed to excellence and collaboration. You’ll get to enjoy competitive benefits, professional development opportunities, and a fun work environment that fosters creativity. Join us and together, let’s drive success!

Frequently Asked Questions (FAQs) for Portfolio Manager (VA ESOM) Role at IT Concepts
What are the responsibilities of a Portfolio Manager at IT Concepts?

As a Portfolio Manager at IT Concepts, you will be responsible for providing ownership and execution for multiple ITSM projects. This includes managing project budgets, tracking performance progress, and collaborating with various teams to ensure successful delivery. You'll need to address and mitigate any program risks that arise, ensuring that the IT Asset Management portfolio delights the agency and users. Your role will also involve mentoring project managers and contributing to the establishment of best practices in project management and execution.

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What qualifications are required for the Portfolio Manager position at IT Concepts?

To qualify for the Portfolio Manager position at IT Concepts, you should have a Bachelor's degree in a relevant field such as engineering, Computer Science, or Business. You will also need a minimum of 12 years of relevant experience in portfolio or project management. Familiarity with project management methodologies like SAFe, PMI, or Scrum is preferred, alongside proven leadership skills. An active PMP certification is also required, and experience supporting federal clients is advantageous.

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How does IT Concepts support the career growth of its Portfolio Managers?

At IT Concepts, we believe in investing in our employees' growth. Portfolio Managers have access to education reimbursement for certifications, degrees, or any professional development courses they wish to undertake. We foster a culture of continuous learning and self-improvement, encouraging team members to enhance their skills and expertise, thereby paving the way for their career advancement.

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Is the Portfolio Manager position at IT Concepts a remote job?

Yes, the Portfolio Manager position at IT Concepts can be performed in a remote working environment. However, you will be expected to support Eastern Time working hours. This flexibility allows you to manage your work-life balance while contributing to the team's objectives and success.

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What makes IT Concepts a great company to work for as a Portfolio Manager?

IT Concepts offers a unique work culture characterized by teamwork, innovation, and integrity. Employees enjoy a collaborative environment where their contributions are valued and recognized. The organization has received numerous accolades for being a best place to work and is committed to community engagement through various charitable initiatives. With competitive benefits and a focus on employee satisfaction, IT Concepts provides an ideal setting for a Portfolio Manager to thrive.

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Common Interview Questions for Portfolio Manager (VA ESOM)
Can you describe your experience with the project management life cycle?

In answering this question, you should summarize your familiarity with the stages of the project management life cycle, including initiation, planning, execution, monitoring, and closure. Highlight specific projects where you successfully navigated these stages and delivered effective results, focusing on your role and what you learned throughout.

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How do you prioritize tasks when managing multiple projects?

Highlight a method like the Eisenhower Matrix or MoSCoW prioritization method to explain how you assess urgency versus importance in task management. Provide examples of how you applied this in real scenarios to deliver projects on time and within scope.

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What strategies do you use to mitigate risks in portfolio management?

Discuss your approach to risk management, such as identifying potential risks early, evaluating their impact, and developing mitigation plans. Provide examples from past experiences where you effectively managed risks that could have hindered project success.

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How do you ensure effective communication across teams?

Talk about the tools and practices you utilize to maintain open communication across technical and non-technical teams. Mention regular status meetings, updates, and using project management software to ensure everyone is aligned on goals and progress.

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Can you explain your experience with budget management?

Illustrate your experience with tracking project budgets, using financial forecasts, and managing costs throughout projects. Provide a specific example where your budget management skills led to successful project completion within financial constraints.

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How do you handle conflict within project teams?

Share your approach to conflict resolution, which may involve listening to all parties, facilitating discussions to find common ground, and developing compromise solutions. Give an example of how you effectively resolved a conflict and restored team cohesion.

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What role does stakeholder management play in your projects?

Explain the importance of engaging stakeholders throughout project life cycles. Share how you identify key stakeholders, their interests, and how you communicate with them to ensure alignment and support for your projects. Include an example to illustrate your stakeholder engagement success.

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What project management methodologies are you familiar with?

List methodologies like Agile, Scrum, SAFe, and Waterfall, showing your flexibility in adapting to different approaches based on project requirements. Discuss how applying these methodologies has benefited your past projects.

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Describe a time when a project did not go as planned and how you handled it.

Provide a scenario where you faced significant challenges in a project. Explain how you addressed the issues, what actions you took, and the lessons learned to improve future project execution. Focus on adaptability and problem-solving skills.

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What motivates you as a Portfolio Manager?

Identify personal and professional motivators such as achieving project goals, fostering team collaboration, and driving innovation. Share how these motivations translate into your daily responsibilities and contribute to your success in the role.

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IT Concepts is providing development and integration services to Independent Software Vendors (ISVs) and end user companies worldwide. Our areas of expertise include Custom applications development using .Net platform, Web Designing and developmen...

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Full-time, remote
DATE POSTED
December 3, 2024

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