IT Intern

Teads is looking for an IT Intern (Paid-Internship) based in New York, to join us and take ownership of all related IT topics by supporting local users but also focusing on the remote office locations within the region. Providing global internal support, we are looking for someone with a high level of professionalism, autonomy, collaboration, a strong mindset of user service locally and remotely, and an extended capacity to solve in a timely manner complex technical problems.

Teads is looking for a highly motivated individual for an internship within our IT department this summer with the possibility of an extension post-summer months. As an IT Intern, you will be responsible for assisting the IT team with various needs and help provide timely resolutions to difficult technical problems. The right person will understand the office culture and maintain excellent relationships with Teads employees, IT team members, and other summer interns.

What You'll Do:

• Provide basic IT support in a MacOS environment

• Document, track, and monitor customer problems to ensure resolution in a timely manner through common customer request methods (Ticketing Systems, Slack, Email, etc.)

• Create processes and documentation that the team can follow for repeatable tasks

• Assist in onboarding new hires and offboarding employees

• Maintain inventory of IT assets and ensure Teads compliance standards are followed.

Qualifications:

• Available for the full summer internship program period at minimum; if this role would be extended after the summer ends, availability into fall/winter timeframe would be great on a full-time or part-time schedule

• College students in their Junior or Senior year with a major in Information Systems or Computer Science are encouraged to apply

• Proficiency with Microsoft 365 (Word, Excel, PowerPoint) and G Suite (Gmail, Google Docs, Slides, Sheets)

• General knowledge of common IT services: Zoom, Microsoft 365, Slack, etc.

• Understanding of MDM Tool is preferred but not required

• Experience in a corporate and fast paced environment

Personal Attributes:

• Self-starter, good attitude, empathetic, ability to take direction and go!

• Fun, energetic, hungry, willing to learn, and proactive

• Able to multitask, has a can do attitude, and is a team player

• Excellent communication skills – listening, verbal, and written

• Organized and detail oriented

• Sound judgment when it comes to the protection of Teads' sensitive and confidential information

• Interested in ad tech, digital advertising, and/or media

===== ABOUT TEADS ======

Teads operates a leading, cloud-based, omnichannel platform that enables programmatic digital advertising across a global ecosystem of quality digital media. As an end-to-end solution, Teads' modular platform allows partners to leverage buy-side, sell-side, creative, data and AI optimization technologies.

For advertisers and their agencies, Teads offers a single access point to buy the inventory of many of the world's best publishers and content providers. Through exclusive global media partnerships, Teads enables advertisers and agencies to reach billions of unique monthly users in brand safe, responsible advertising environments, while improving the effectiveness and efficiency of digital ad transactions.

Teads partners with the leading marketers, agencies and publishers through a team of 1,200+ people in 50 offices across more than 30 countries.

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