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Assistant Social Media Manager

Social Media Strategy & Campaigns

  • Develop and execute creative social media strategies that align with our brand.
  • Plan and manage campaigns to boost engagement, brand awareness, and sales.
  • Stay on top of social media trends to keep our content fresh and exciting.

Content Creation & Management

  • Shoot and edit video content for Instagram, TikTok, YouTube, Facebook, and/or X.
  • Design graphics and promotional materials using Adobe Creative Suite (or similar tools).
  • Write engaging captions, blogs, and posts that reflect our brand voice.
  • Proofread everything to make sure it's on point and error-free.

Community Engagement

  • Interact with our followers—reply to comments, answer DMs, and spark conversations.
  • Grow and engage our social media communities with meaningful content and interactions.
  • Work with influencers, brand ambassadors, and partners to expand our reach.

Analytics & Optimization

  • Track and analyze key performance metrics, including engagement, reach, and conversions.
  • Create reports and offer insights on what’s working and what needs improvement.

Experience: Experience with social media and content creation.

Skills:

  • Strong storytelling, writing, and creativity.
  • Proficiency in graphic design and video editing (Adobe Suite, Canva, Final Cut Pro, etc.).
  • Knowledge of social media platforms, including YouTube, Instagram, Facebook, TikTok, and/or X.
  • Experience running social media campaigns.
  • Ability to juggle multiple projects at once.

Must be available to attend in-person events, including at least the following:

  • Southern Fried Gaming Expo, Atlanta, GA - June 20-22, 2025
  • Southeast Gaming Exchange, Greenville, SC - July 18-20, 2025
  • Playthrough, Raleigh, NC - Oct 4-5, 2025
  • Florence Esports Festival, Florence, SC - Nov. 8-9, 2025
  • Other events may be added throughout the year

  • Competitive salary
  • Paid travel/hotel for mandatory events
  • Experience building a social media resume
What You Should Know About Assistant Social Media Manager, ITSS

If you're ready to take your social media skills to the next level, the Assistant Social Media Manager role at our innovative company is calling your name! In this position, you'll dive headfirst into the world of social media strategy and campaigns, where you'll develop and execute eye-catching strategies that are perfectly aligned with our brand. You'll have the opportunity to plan and manage diverse campaigns to enhance engagement, boost brand awareness, and ultimately drive sales. Keeping abreast of ever-evolving social media trends is key to ensuring our content is not only dynamic but also resonates with our audience. A significant part of your role includes content creation and management, where you’ll be shooting and editing captivating video content for platforms like Instagram, TikTok, and YouTube. Show off your creativity by designing graphics and promotional materials using tools like Adobe Creative Suite, while articulating engaging captions and posts that embody our brand's voice. Moreover, you'll play a vital role in community engagement, responding to comments and sparking conversations with our followers, as well as collaborating with influencers and brand ambassadors. With your analytical mindset, you'll track performance metrics to refine strategies and optimize our social presence. If you have experience in social media and a flair for content creation, this position could be your perfect fit. What's more, you'll have the chance to attend exciting in-person events throughout the year, making your role not just a job, but an adventure!

Frequently Asked Questions (FAQs) for Assistant Social Media Manager Role at ITSS
What are the responsibilities of an Assistant Social Media Manager at our company?

As an Assistant Social Media Manager at our company, your primary responsibilities will include developing and executing social media strategies, planning and managing campaigns, creating and managing content, engaging with our community, and analyzing performance metrics. You'll ensure our social media channels are lively and engaging by interacting with followers and collaborating with influencers.

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What qualifications do I need to apply for the Assistant Social Media Manager position?

To be considered for the Assistant Social Media Manager role, candidates should have experience in social media and content creation, with strong storytelling and writing skills. Proficiency in graphic design and video editing using tools like Adobe Creative Suite and an understanding of various social media platforms are essential.

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What tools will I be using as an Assistant Social Media Manager?

In your role as an Assistant Social Media Manager, you will use various tools for content creation and management, such as Adobe Creative Suite, Canva, and Final Cut Pro. You'll also leverage analytics tools to track key performance metrics and optimize our social media strategies.

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Is it necessary to attend in-person events as an Assistant Social Media Manager?

Yes, as part of your role as an Assistant Social Media Manager, you will be required to attend in-person events throughout the year. Events like the Southern Fried Gaming Expo or Southeast Gaming Exchange offer great opportunities for community engagement and brand promotion.

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What is the work environment like for the Assistant Social Media Manager role?

The work environment for the Assistant Social Media Manager role is dynamic, collaborative, and creative. You'll be part of a team that values innovation and encourages personal growth, all while focusing on enhancing our online presence and community interaction.

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Common Interview Questions for Assistant Social Media Manager
How do you stay updated on social media trends?

To stay updated on social media trends, I follow industry leaders, subscribe to marketing blogs, and participate in webinars. Engaging with content from other brands and platforms helps me understand what resonates with audiences and allows me to apply those insights to my strategies.

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Can you describe a successful social media campaign you managed?

In my previous role, I launched a campaign focusing on user-generated content. By encouraging followers to share their experiences with our product using a specific hashtag, we significantly boosted engagement and built a vibrant community around our brand.

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What metrics do you consider most important when analyzing social media performance?

I focus on engagement rate, reach, and conversion rates as key metrics. Engagement rate provides insight into how well our content resonates, while reach shows the audience size. Conversion rates tell us the effectiveness of our campaigns in driving desired actions, like site visits or purchases.

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How do you approach content creation for different platforms?

I tailor content to fit the unique characteristics of each platform. For example, Instagram emphasizes visual storytelling, while Twitter is more concise. Understanding the audience on each platform helps ensure our messaging is impactful and engaging.

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What tools do you prefer for graphic design and video editing?

I primarily use Adobe Creative Suite for graphic design and video editing, as it provides a robust set of features. For quicker projects, I find Canva handy. I also utilize Final Cut Pro for video edits to ensure high-quality content production.

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How do you handle negative comments on social media?

I approach negative comments with a constructive mindset. Responding promptly and professionally helps de-escalate situations. I aim to resolve issues publicly when appropriate, showcasing our commitment to customer service and transparency.

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Can you discuss your experience with influencer marketing?

I've successfully collaborated with several influencers, focusing on mutual brand alignment. I ensure the partnership reflects our values and creates authentic content that resonates with both the influencer’s audience and our brand’s followers.

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What strategies do you use to increase social media engagement?

To increase engagement, I utilize a mix of interactive content, such as polls and quizzes, share user-generated content, and post at optimal times. Regularly analyzing our engagement metrics informs adjustments that keep our content fresh and relevant.

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How do you prioritize tasks when managing multiple social media projects?

When managing multiple projects, I prioritize based on deadlines, project impact, and resource availability. Using project management tools helps me stay organized and ensures that every campaign receives the attention it deserves.

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What do you think is the future of social media marketing?

The future of social media marketing seems to be leaning towards increased personalization and authenticity. As users seek relatable content, brands will need to adapt by focusing on transparent communication and real connections with their audience.

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TEAM SIZE
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 10, 2025

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