Sr Solution Consultant

As a Sr Solution Consultant at Ivalua, your primary responsibilities include collaborating with Account Executives on identifying customer needs, creating tailored sales strategies, and presenting engaging demonstrations of the Ivalua platform. You'll also be involved in responding to RFPs and RFIs throughout the sales cycle, and working closely with Product Management to feed insights gathered from customers to improve our offerings.

To apply for the Sr Solution Consultant role at Ivalua, you should have at least 7 years of Pre-Sales Solutions Consulting experience. A solid understanding of Procurement, Finance, or Supply Chain functions is necessary, along with familiarity in SaaS and cloud-based applications. Proficiency in areas such as spend management, sourcing, and contract management is also beneficial.

The Sr Solution Consultant plays a pivotal role in customer success at Ivalua by ensuring that prospective clients fully understand how our platform can meet their specific business needs. By conducting detailed analysis of pain points and delivering customized demonstrations and presentations, you will help build trust and transparency, ultimately paving the way for long-lasting client relationships.

At Ivalua, Sr Solution Consultants work in a hybrid environment, typically spending three days a week in the office and two days remote. The office atmosphere is collaborative and dynamic, with opportunities for regular social events and a strong focus on team-building and professional development.

The interview process for the Sr Solution Consultant position at Ivalua involves an initial screening call by our Talent team, followed by a series of personalized interviews with internal stakeholders. These interviews will assess your competencies relevant to the role, and they can be conducted virtually or on-site, allowing for a thorough evaluation of your fit within our team.

When answering this question, highlight specific projects or experiences where you enhanced procurement processes. Emphasize any metrics that showcase your impact and align your experience with Ivalua's solutions to demonstrate your understanding of their platform.

Describe your process for customizing demonstrations to meet the specific needs of each client, including thorough preparation and understanding of their business challenges. Mention your skills in engaging storytelling during demos to effectively connect the product’s features with the client’s objectives.

Discuss your approach to carefully analyzing the requirements outlined in the RFP, collaborating with necessary teams, and ensuring that your responses are tailored and concise while addressing key client pain points. Highlight the importance of aligning your answers to the strengths of the solutions offered by Ivalua.

Share a specific story where you faced a tough sales challenge. Explain the steps you took to understand the customer’s needs and how you utilized creative solutions to turn the situation around, leading to a successful outcome.

Mention any CRM tools you've used to manage sales pipelines and client databases. Discuss how these tools helped streamline your selling processes and allowed for better collaboration within cross-functional teams.

Emphasize the importance of continuous learning. Mention industry publications, webinars, LinkedIn groups, or networking events you engage with to stay informed about trends and best practices in SaaS and procurement.

Provide examples of how you have effectively worked with product management, marketing, and other departments to improve customer offerings. Highlight your communication and teamwork skills that facilitated successful project completion.

Discuss the techniques you employ, such as thorough consultation, questionnaires, and listening sessions, to get to the root of customer pain points. Explain how this contributes to developing tailored solutions that resonate with their needs.

Explain how you intend to maintain communication with clients after a sale, ensuring that they are well-informed about new features and products. Emphasize your commitment to being a resource for continued support and guidance, fostering a sense of loyalty and trust.

Articulate your excitement for Ivalua’s mission and culture. Discuss how your career goals align with the company's commitment to innovation and excellence in the procurement industry, reinforcing your desire to contribute meaningfully to their team.