Job details

Lead Product Manager, Post Purchase Experience

Jabra Hearing is looking for a Lead Product Manager with a strong technical background and experience in driving agile product development. The role involves optimizing business processes and automation to enhance the post-purchase care experience for customers.

Skills

Experience in hypothesis-driven product development
Strong analytical and technical skills
Empathy for customers and internal users
Excellent collaboration and communication skills

Responsibilities

Partner closely with department heads and cross-functional stakeholders to enable post-purchase care experience
Identify opportunities for process improvement and drive efficiency in Operations teams
Navigate technology ecosystem to enhance customer experience
Collaborate with Product Management Director to drive customer retention and engagement
Take ownership of tasks, act as a subject matter expert, and effectively communicate with stakeholders

Benefits

Competitive compensation with annual performance bonus
401k plan with matching up to 4%
Excellent medical, vision, and dental insurance
12-weeks paid parental leave
Generous paid time off and company holidays
Monthly wellness stipend

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CEO of Jabra Hearing

Adam Karp

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By Jabra Hearing

To democratize, simplify and de-stigmatize the adoption and use of technically advanced hearing aids, empowering more people with hearing loss to hear better.

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FUNDING

Private

DEPARTMENTS

Product Management

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Health Care Services & Hospitals

TEAM SIZE