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Job details

Retail Paint Sales Associate - Addison

Description

Want to be a part of the most AUDACIOUS and radically EXCELLENT Paint, Hardware & Decorating Retailer in the Country? Join our amazing team where you are not only a part of growing company but also a family! The JC Licht family where everyone is equally important.


JC Licht is currently recruiting for a Retail Sales Associate in our Addison location. This position provides superior service to all customers and assist the management team as needed.


Essential Duties and Responsibilities


  • Assist all customers in a professional and timely manner upon them entering the retail store.
  • Answer customer telephone calls promptly and in an appropriate manner per company guidelines.
  • Provide knowledgeable assistance to customers with all product lines and services offered by the retail store.
  • Assist store managers with outside sales calls when necessary.
  • Determine a customer’s needs by asking questions and listening to the customer’s response.
  • Suggestively sell additional merchandise to the customer assisting the customer in completing their projects.
  • Actively participate in all provided training programs offered by the retail store.
  • Maintain merchandising standards established by store managers and /or operational managers including product display sand promotional displays etc.
  • Actively participate in store activities including stocking shelves, carrying merchandise out for the customer.
  • Present a professional, neat appearance, maintain a good attendance record and arrive to work at the scheduled time.
  • Participate in all daily housekeeping responsibilities that include interior/exterior maintenance, product organization, etc.
  • Adhere to all company policies and procedures outlined in the retail employee handbook.
  • Process all Sales transactions in a timely and accurate manner adhering to all operational procedures concerning transactions.
  • Accurately complete all opening and closing procedures.

Benefits (available to employees averaging 30 hours a week)

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Accounts & Flexible Spending Accounts

401(k) with Matching

Employee Assistance Program

Voluntary Short Term & Long Term Disability

Voluntary Life insurance, Accident Insurance & Critical Care

Paid Training

Paid Holidays and Time Off

Referral program

Employee discount

Bonus Plans

Requirements

  • A minimum of a high school diploma.
  • Demonstrated skills in customer service and negotiating.
  • Detail oriented and ability to manage your time efficiently and appropriately.
  • Must have strong organizational skills and the ability to multi-task.
  • The employee must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 75 pounds.


  • $16.50-18/hr

Average salary estimate

$35880 / YEARLY (est.)
min
max
$34320K
$37440K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Paint Sales Associate - Addison, JC Licht

If you're looking for an exciting opportunity to work as a Retail Paint Sales Associate at JC Licht in Addison, Illinois, you're in for a treat! Here at JC Licht, we pride ourselves on being the most audacious and radically excellent paint, hardware, and decorating retailer in the country. As a Retail Paint Sales Associate, your main responsibility will be to provide top-notch service to our valued customers. You'll be the friendly face that welcomes customers into the store, helping them find what they need and even suggesting additional products to make their DIY projects smoother. Your day will be filled with answering calls, assisting with store activities like stocking shelves, and maintaining our impressive merchandising standards. We believe in a family-oriented culture, where everyone’s contribution is valued, and we foster personal growth through training and development programs. You'll also have the opportunity to participate in various store activities, ensuring a welcoming environment for all. With benefits that include medical insurance, a 401(k) plan, and paid training, this is more than just a job; it's a chance to grow and thrive within a supportive environment. So, if you have a high school diploma, strong customer service skills, and a knack for multitasking, we want to hear from you! Come join our team and see how you can contribute to our amazing JC Licht family in Addison!

Frequently Asked Questions (FAQs) for Retail Paint Sales Associate - Addison Role at JC Licht
What does a Retail Paint Sales Associate do at JC Licht in Addison?

As a Retail Paint Sales Associate at JC Licht in Addison, you will provide exceptional customer service by assisting customers with their paint and hardware needs, answering inquiries, and suggesting complementary products. You'll also support the management team, participate in training, and maintain merchandising standards to create an engaging shopping atmosphere.

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What qualifications are required for the Retail Paint Sales Associate position at JC Licht?

To become a Retail Paint Sales Associate at JC Licht in Addison, a minimum of a high school diploma is required. Key qualifications include strong customer service skills, attention to detail, good organizational abilities, and the capability to lift up to 50 pounds routinely. A positive attitude and teamwork spirit are also essential!

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What benefits does JC Licht offer to its Retail Paint Sales Associates?

JC Licht offers a variety of benefits for Retail Paint Sales Associates who work at least 30 hours a week. These include medical, dental, and vision insurance, a health savings account, a 401(k) plan with matching contributions, as well as paid training, holidays, and employee discounts—ensuring your well-being and rewarding your hard work.

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How important is customer service for the Retail Paint Sales Associate role at JC Licht?

Customer service is absolutely crucial for the Retail Paint Sales Associate role at JC Licht in Addison. You'll be the first point of contact for customers, so excellent communication and problem-solving skills are vital in ensuring a positive shopping experience, building rapport, and fostering customer loyalty.

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What kind of training can a Retail Paint Sales Associate expect at JC Licht?

At JC Licht, Retail Paint Sales Associates can expect comprehensive training programs aimed at enhancing their product knowledge and customer service abilities. This training is designed not only to facilitate a smoother onboarding process but also to support continued growth and career development within the company.

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Common Interview Questions for Retail Paint Sales Associate - Addison
Can you describe your previous customer service experience as it relates to the Retail Paint Sales Associate position?

In your answer, highlight specific instances where you've successfully assisted customers, resolved issues, and contributed to a positive shopping experience. Mention any relevant skills or training that would enhance your capabilities in a retail setting.

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How do you handle difficult customers in a retail environment?

Discuss your approach to empathy and active listening when dealing with unhappy customers. Provide an example of a challenging situation and how you turned it into a positive resolution, reinforcing your commitment to customer satisfaction.

Join Rise to see the full answer
What strategies would you use to suggest additional products to customers?

Explain how you would assess customer needs through questioning and dialogue, then make product recommendations based on their projects. Emphasize the importance of knowledge about the product range and staying attentive to customer cues.

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How do you prioritize tasks when dealing with busy store days as a Retail Paint Sales Associate?

Your response should include a strategy for assessing high-priority tasks, such as customer assistance, restocking, and maintaining displays. Discuss how you would remain organized and maintain efficiency even during peak hours.

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What is your experience with cash handling and processing sales transactions?

Talk about any previous roles where you were responsible for cash handling or sales transactions. Discuss your accuracy, adherence to operational procedures, and any training you've received related to financial transactions.

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Why do you want to work at JC Licht as a Retail Paint Sales Associate?

Share your enthusiasm for the company, mentioning its reputation, values, and commitment to customer service. Relate these points to your career goals and how you see yourself contributing to the JC Licht family.

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How do you ensure that you maintain high merchandising standards?

Explain your approach to organizing products effectively, ensuring attractive displays, and following company guidelines. Mention the importance of teamwork in achieving store cleanliness and product visibility.

Join Rise to see the full answer
How could you contribute to a positive team environment as a Retail Paint Sales Associate?

Discuss your interpersonal skills, willingness to help colleagues, and how you would encourage a collaborative workspace. Highlight the importance of open communication and mutual support within a team setting.

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What motivates you to succeed in a retail environment?

Your answer should include references to personal goals, professional development, and a passion for customer interactions. Describe how positive outcomes, such as customer satisfaction and sales achievements, drive you to excel in your role.

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Describe a time when you went above and beyond for a customer.

Provide a specific example that showcases your dedication to exceptional customer service. Highlight the actions you took and the impact they had on the customer's experience, reinforcing your capability and determination as a Retail Paint Sales Associate.

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We are JC Licht, and we’ve been giving expert advice and assistance to those looking to breathe new life into their homes since 1907. We are family-owned with independent roots, and we take great pride in serving and supporting our local communiti...

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DATE POSTED
April 16, 2025

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