Job details
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VP of Client Experience
Jenzabar, a leader in higher education solutions, is seeking a VP of Client Experience. This role involves overseeing client support functions and ensuring exceptional client satisfaction and engagement.
Skills
- 20+ years of experience in client-facing roles
- Strong negotiation and consensus-building skills
- Exceptional communication and presentation skills
- Analytical and process-oriented mindset
- Problem-solving and decision-making abilities
- Innovative and strategic thinking
Responsibilities
- Lead Learning and Development, Support, Client Success, Sales and Solutions Consulting teams
- Develop strategies for proactive client relationships
- Manage customer touchpoints for consistent experiences
- Deliver reports to executive leadership on client success
- Collaborate with cross-functional teams for seamless service delivery
- Build relationships with clients to understand their goals
- Drive a company-wide culture of client experience excellence
Education
- Higher education experience required
Benefits
- Medical Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Sick Days
- Paid Parental Leave
- Paid Holidays
- Short Term Disability
- Long Term Disability
- 401K
- Educational Assistance
To read the complete job description, please click on the ‘Apply’ button
Average salary estimate
$175000
/ YEARLY (est.)
min
max
$150000K
$200000K
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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Jenzabar, founded in 1998 and headquartered in Boston, Massachusetts, provides education software and services for colleges and universities. The Company offers enterprise resource planning systems, administrative tools, workforce development prog...
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$150,000/yr - $200,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 22, 2024
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