Insurance Sales Agent (Remote) - job 1 of 6

As a Remote Insurance Sales Agent at Jerry, your primary responsibilities will include responding to inbound customer calls regarding personal line auto and home insurance, educating customers on policy details including coverage and pricing, preparing and binding quotes through our carrier partners, and helping to resolve customer objections to facilitate the purchase process. It's a dynamic role that combines customer service with sales skills.

To become a Remote Insurance Sales Agent at Jerry, you should have strong multitasking capabilities and a passion for helping others. While previous experience in insurance sales is beneficial, it is not necessary as we provide comprehensive training and mentorship. Furthermore, you will need to obtain your Property and Casualty (P&C) license, which we will cover shortly after you start.

At Jerry, Remote Insurance Sales Agents can expect an hourly wage ranging from $18.00 to $21.00, plus the potential for uncapped commissions. With on-target annual earnings estimated between $75,000 and $100,000, this position offers competitive compensation opportunities. We also provide a full suite of benefits, including medical, dental, vision insurance, and a 401K match.

Yes, the Remote Insurance Sales Agent position at Jerry offers flexibility with work hours. However, candidates must be open to working weekends and evenings to accommodate our customers' needs. This flexibility allows you to balance personal commitments while pursuing a fulfilling career.

At Jerry, we are committed to the success of our Remote Insurance Sales Agents. We provide all necessary work equipment and comprehensive ongoing training to equip you with the skills needed to excel in this role. You will receive mentorship from experienced team members and access to an extensive portfolio of insurance carriers, enabling you to offer the best coverage options to customers.

It's important to clearly communicate how you would prioritize tasks based on urgency and customer needs. You might mention using tools or methods for organizing tasks, such as a queue system or prioritizing by inquiry type, to ensure every customer feels valued and attended to promptly.

In your response, detail a specific situation where you addressed a customer's concern. Show how actively listening and empathizing with their situation allowed you to provide solutions or alternatives that ultimately led to a positive outcome.

Discuss strategies you use to maintain motivation such as setting personal goals, creating a structured daily routine, or utilizing digital tools for tracking progress. Mention the importance of maintaining a good work-life balance and regularly connecting with team members for social engagement.

Explain how focusing on customers’ needs and being attentive during conversations can lead to higher satisfaction rates. Providing tailored recommendations based on what the customer values most will help ensure they feel heard and understood.

Highlight the importance of understanding the customer’s needs, presenting clear and concise information, addressing concerns proactively, and ensuring that your enthusiasm about the product shines through. Specific examples can help convey what a successful pitch looks like.

Discuss your approach to breaking down complex insurance policies into understandable language. You might explain how you would focus on coverage options, benefits, and potential risks while encouraging questions to clarify their understanding.

Mention specific CRM systems or communication tools that have helped maintain organized customer data and history. Elaborate on how utilizing these tools effectively contributes to building rapport and retaining customers.

Express your enthusiasm about Jerry's mission and innovative approach to car ownership. Share how being part of a forward-thinking company resonates with your career aspirations and how you see yourself contributing to the team's success.

Describe your technique for remaining calm and professional, emphasizing active listening to understand the customer’s frustration. Explain how you would strive to find a solution that satisfies them while adhering to company policies.

Convey the qualities that are essential to success in insurance sales, such as resilience, customer empathy, product knowledge, and adaptability. Provide examples to showcase how these qualities have played a role in your success.