Remote Sales Representative (OTE 75K-100K+)

As a Remote Sales Representative at Jerry, your main responsibilities will include responding to inbound calls from prospective customers, educating them about personal line auto and home insurance policies, preparing and binding quotes through our insurance carriers, and providing excellent customer service by engaging positively with customers to identify the best policies for their needs.

To be successful as a Remote Sales Representative at Jerry, candidates should possess strong multitasking abilities, excellent communication skills, and a genuine passion for helping others. Although prior experience in sales or insurance is beneficial, we offer thorough training and mentorship, making this role suitable for motivated individuals eager to grow in the fintech industry.

Yes, the Remote Sales Representative position at Jerry is fully remote! We provide all the necessary work equipment, allowing you to work comfortably and effectively from home or wherever you choose, offering a great work-life balance.

In the Remote Sales Representative role at Jerry, you can expect an hourly wage of $18.00 to $20.00, plus uncapped commissions. This means that your total earnings could range significantly, with on-target annual earnings potentially lying between $75,000 and $100,000 based on your performance.

The working hours for the Remote Sales Representative role at Jerry are scheduled for weekends and evenings. Specifically, you will work on Sundays and Saturdays from 8 AM to 6:30 PM ET, as well as Mondays and Wednesdays from 10:30 AM to 9 PM ET, allowing you to accommodate a work-life balance while fulfilling customer needs.

When managing multiple priorities as a Remote Sales Representative, it’s important to stay organized. Make use of task management tools, prioritize your daily responsibilities, and set clear goals for each customer interaction. Practice efficient time management to ensure that you can respond to incoming inquiries promptly while keeping track of long-term goals.

In addressing customer objections, it's effective to first listen actively to the concerns and empathize with their situation. Then, provide clear information and potential solutions. For example, if a customer hesitates due to price, discuss available coverage options and highlight the value of the service at Jerry, showcasing benefits that align with their needs.

I am drawn to the Remote Sales Representative role at Jerry because I am passionate about helping others find the right car insurance solutions. I admire Jerry's innovative approach in the fintech space and its commitment to excellent customer service, and I believe my background in sales aligns perfectly with the company's vision.

To stay informed about changes in insurance policies and regulations, I regularly follow industry news, subscribe to relevant newsletters, and engage in professional networks where such information is shared. This allows me to provide accurate and up-to-date information to customers regarding their insurance options.

To educate customers effectively about insurance policies, I would simplify complex terms into easy-to-understand language, use relatable examples, and actively check for understanding by encouraging questions. Personalizing the conversation based on their specific needs enhances engagement and retention of information.

Meeting sales targets requires a strategic approach. I plan my daily activities with specific goals, track my interactions with customers, and continuously analyze my performance metrics. I also seek feedback from peers and supervisors, allowing me to adjust my strategies and techniques whenever necessary.

Teamwork is crucial in the sales process as collaboration can lead to improved strategies and shared insights. By working with my colleagues to discuss best practices or addressing complex customer inquiries, we can collectively enhance the customer experience and drive better sales outcomes.

To adapt my communication style for different customers, I assess their tone, level of engagement, and familiarity with technical terms. For example, with a first-time insurance buyer, I would use more straightforward language and take extra time to explain details, while more experienced customers might appreciate a more technical discussion.

In remote sales, tools like Customer Relationship Management (CRM) software help track interactions and manage leads effectively. Additionally, communication platforms for video calls and messaging facilitate real-time engagement with customers, while analytics tools provide insights into performance and areas for improvement.

Handling a difficult customer interaction involves remaining calm and empathetic. I would listen actively, acknowledge the customer's concerns, and take time to understand their frustration. Following this, I would work to provide a solution or escalate the issue to ensure their concerns are addressed, demonstrating that their satisfaction is my priority.