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Senior Associate, Business Operations and Analytics - job 1 of 4

You could work anywhere. Why us?

  • Join a pre-IPO startup with capital, traction, and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Work closely with brilliant leaders and teammates who have scaled companies like Nvidia, Better, Nerdwallet, Wayfair, Sofi, etc.

  • Disrupt a massive market and take us to a $5B business in the next few years

  • Be immersed in a talent-dense environment and greatly accelerate your career growth

About the opportunity:

We are looking for a Senior Associate, Business Operations and Analytics to help elevate our ability to scale customer demand by driving deep insights to inform our customer acquisition strategy. Reporting to our VP of BizOps and Analytics and partnering closely with our marketing, product, and business leaders, you will run analyses, build attribution models, and design and run experiments to identify efficient acquisition channels and translate insights and learnings to inform our growth marketing investment decisions. As the lead analytical and strategy partner supporting our growth teams, you will play a critical role in helping us go from 5M to 50M customers and become a $5B business in the next few years.

Jerry is building the first AllCar™ super app to help people optimize all aspects of owning a car – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, real-time driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot and voicebot. We have amassed over 5M customers, raised $240M in funding, scaled our revenue 40X and our team to 250 across 7 countries.

How you will make an impact:

  • Define, understand, and test levers to drive profitable and scalable user acquisition across our paid and organic channels

  • Design, run, and analyze A/B experiments across different channels, extract key insights, share learnings, and continue iterating

  • Build key reports, dashboards, and predictive models to monitor the performance of our paid ads and marketing channels, communicate analytical outcomes to our teams, and make recommendations on the next steps

  • Transform and refine raw production data for analytical needs

Preferred experience:

  • Bachelor’s degree in a quantitatively or intellectually rigorous discipline

  • 3+ years of consulting, private equity, investment banking, or venture capital experience

  • Prior experience with customer acquisition or performance marketing

  • High level of comfort with SQL or Python

Who you are:

  • You have a framework for problem-solving and live by first principles

  • Comfortable communicating with audiences varying from front-line employees to the company’s C-suite

  • You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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What You Should Know About Senior Associate, Business Operations and Analytics, Jerry

Are you ready for an exciting challenge? Join Jerry as a Senior Associate in Business Operations and Analytics, right in the heart of San Francisco! At Jerry, we’re on a mission to revolutionize how people manage car ownership with our unique AllCar™ app, serving over 5 million customers and growing rapidly. With a robust backing of $240 million and soaring revenue growth, you’ll have the chance to collaborate with some of the brightest minds who've scaled businesses like Nvidia and Wayfair. Your key role will involve diving deep into analytics, helping us architect our customer acquisition strategy as we aim to explode our user base from 5 million to 50 million. You’ll spearhead A/B testing initiatives, build insightful dashboards, and analyze marketing performance, ensuring our strategies are data-driven and effective. We believe every day is an opportunity to innovate, whether it’s through our AI-driven chatbots or exploring new acquisition channels. As someone with a strong analytical foundation and at least three years of experience in consulting or performance marketing, you’ll thrive in our dynamic and fast-paced environment. At Jerry, your contributions will have a direct impact on shaping our path to becoming a $5 billion business in the coming years. So, if you’re eager to be part of a transformative team dedicated to making car ownership simpler and smarter, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Senior Associate, Business Operations and Analytics Role at Jerry
What are the main responsibilities of a Senior Associate, Business Operations and Analytics at Jerry?

As a Senior Associate, Business Operations and Analytics at Jerry, you’ll be at the forefront of shaping our customer acquisition strategy. Your responsibilities include running comprehensive analyses, designing and executing A/B experiments, building reports and predictive models, and consistently sharing insights with our marketing and business leaders to drive growth.

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What qualifications do I need to apply for the Senior Associate position at Jerry?

To be considered for the Senior Associate, Business Operations and Analytics position at Jerry, you should hold a bachelor’s degree in a quantitatively rigorous subject and possess at least three years of experience in consulting, private equity, or performance marketing. Proficiency with SQL or Python, alongside a solid understanding of customer acquisition, is crucial.

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How does the work environment at Jerry benefit a Senior Associate, Business Operations and Analytics?

At Jerry, you'll thrive in a talent-dense environment filled with passionate and driven colleagues. The collaborative culture empowers you to learn from industry veterans and provides numerous opportunities for professional growth, particularly as we aim to disrupt a massive market and rapidly expand our reach.

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What skills are essential for a successful Senior Associate at Jerry?

A successful Senior Associate, Business Operations and Analytics at Jerry should possess strong analytical skills, problem-solving capabilities, and a deep understanding of marketing metrics. Additionally, effective communication skills are vital, as you’ll frequently interact with teams ranging from entry-level to C-suite executives.

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What does the growth strategy look like for Jerry, and how does the Senior Associate contribute?

Jerry aims to significantly increase its customer base from 5 million to 50 million, targeting a $5 billion business valuation. As a Senior Associate, you'll play a critical role in this strategy by providing insights that guide data-driven marketing investments and optimize our acquisition channels.

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Common Interview Questions for Senior Associate, Business Operations and Analytics
Can you explain your experience with customer acquisition strategies?

Highlight specific examples where you’ve analyzed customer data to identify effective channels. Discuss any A/B testing you have conducted and the insights gained from those experiments, demonstrating your ability to apply data analysis in real-world scenarios.

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What tools have you used for data analysis in your previous roles?

Discuss your expertise with tools like SQL and Python, along with any reporting or visualization tools like Tableau or Power BI. Share specific instances where these tools helped you gather insights leading to strategic decisions.

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How do you prioritize tasks when managing multiple projects?

Emphasize your organizational skills and your approach to prioritization. Explain how you assess project urgency and importance, leveraging task management tools or frameworks to stay on track while ensuring quality results.

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Describe a time when you had to present complex data to a non-technical audience.

Provide a specific example demonstrating your ability to distill complex data into easily understandable insights for non-technical stakeholders. Highlight how you tailored your communication to different audiences.

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What is your approach to A/B testing?

Explain your method for designing A/B tests, from hypothesis formation to data analysis. Discuss how you determine metrics for success and how you implement changes based on the results to drive user acquisition.

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How do you stay updated on the latest trends in business operations and analytics?

Highlight your commitment to continuous learning through industry publications, webinars, and professional networks. Mention any specific areas of interest within business analytics and how they can be applied at Jerry.

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What challenges have you faced in analytics roles, and how did you overcome them?

Discuss a challenge you encountered, such as a data inconsistency or stakeholder misalignment. Focus on your problem-solving approach and the steps you took to resolve the issue effectively.

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Can you give an example of how you've driven growth through analytics?

Share a story of a project where your analysis led to a significant growth opportunity. Detail the steps taken, the data analyzed, and the positive outcomes that resulted from your recommendations.

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How do you approach building reports and dashboards?

Describe your methodology for building insightful reports and dashboards, including your focus on key performance indicators and ensuring that they align with the business’s strategic objectives. Explain how you gather requirements from stakeholders to meet their needs.

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What makes you excited about the Senior Associate role at Jerry?

Express your enthusiasm for the opportunity to disrupt a massive market with Jerry's innovative product. Talk about the potential for professional growth and your desire to contribute to a talented team focused on achieving ambitious goals.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

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Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
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Full-time, remote
DATE POSTED
December 7, 2024

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