Principal Product Manager, New Product (B2B GenAI platform) - job 1 of 5

As a Principal Product Manager at Jerry, you are expected to take the lead in developing Propelix, our B2B GenAI prompt engineering platform. You will work directly with early customers, utilizing their feedback to refine our product-market fit while also identifying new features and integrations to ensure customer success. Your role will involve managing the implementation process for clients to drive satisfaction and position Propelix as a leader within the insurance sector.

Jerry seeks a Principal Product Manager with a bachelor's degree in a rigorous field and 5-10 years of experience. Ideal candidates have a blend of structured problem-solving experience, such as MBB or VC roles, followed by some time building products at early-stage B2B SaaS startups. Skills in systems thinking, strong project management, and effective communication with diverse stakeholders are crucial for success in this role.

In the role of Principal Product Manager at Jerry, engaging with customers is a fundamental aspect of the job. You’ll ask in-depth questions to understand their needs and translate that knowledge into product development. This proactive engagement ensures that Propelix’s offerings align perfectly with what our clients in the insurance industry are looking for, leading to meaningful results.

Jerry offers an enriching career environment where employees can significantly accelerate their learning and growth. By working alongside industry veterans and engaging in a talent-dense atmosphere, you'll receive exposure to pioneering technologies and methodologies that foster personal and professional development. As a Principal Product Manager, you'll have a direct impact on the company's trajectory, paving the way for future opportunities.

At Jerry, you can expect a collaborative and innovative culture focused on solving real-world problems. The team is composed of passionate and curious individuals who prioritize egoless collaboration and leverage cutting-edge technology to improve the car ownership experience. Additionally, Jerry takes pride in fostering an inclusive environment where diverse perspectives are valued.

When faced with ambiguity in product development, I adopt a systems thinking approach. I prioritize breaking down complex issues into manageable components, asking insightful questions to gather data and insights, and identifying patterns. This method allows me to devise structured pathways that lead to clearer product vision and direction.

I believe customer feedback is invaluable in the product development process. By establishing strong communication channels, I gather insights systematically and analyze them to extract key themes. I then prioritize these themes and translate them into actionable product features, ensuring we remain aligned with customer needs.

Managing stakeholders effectively requires clear communication and setting mutual expectations. I maintain a regular update cadence, use collaborative tools for transparency, and facilitate discussions to ensure all voices are heard. My goal is to build strong relationships that foster collaboration and drive project success.

In a previous role, I encountered a product that was not meeting its goals. I conducted a thorough analysis to understand customer pain points, and organized focus groups for direct feedback. We pivoted our strategy based on these insights, which involved refining our value proposition, and by relaunching with a targeted marketing effort, we saw renewed interest and improved metrics.

Ensuring product-market fit entails continuous validation with real users. I start by defining the core user persona and their pain points. I use prototypes and MVPs for testing, and closely monitor user behavior and feedback. This iterative process allows us to refine our offerings until they resonate strongly with our target market.

I utilize several frameworks, such as the MoSCoW method (Must have, Should have, Could have, Won't have) and impact-effort analysis, to prioritize product features. Engaging cross-functional teams in this process ensures alignment and helps balance customer needs with technical feasibility and business goals.

To communicate technical concepts effectively, I focus on simplifying the message and relating it to business impact. I use visual aids such as diagrams and charts to illustrate key ideas and ensure that I address the concerns and interests of my audience, fostering an inclusive environment for discussion.

I have several years of experience managing SaaS products, where I’ve navigated the unique challenges of scalability, security, and user experience. I’ve learned to embrace agile methodologies, utilize customer success metrics, and drive continuous improvement, all of which are key to thriving in the SaaS landscape.

Staying updated involves a mix of attending industry conferences, participating in webinars, and engaging with thought leaders on platforms like LinkedIn. I also dedicate time to reading industry publications and exploring innovative solutions from competitors, which helps me bring fresh perspectives to my role.

I am deeply motivated by the opportunity to create meaningful solutions that have a positive impact on users’ lives. The blend of strategic thinking, user engagement, and the thrill of building innovative products energizes me and drives my commitment to continual learning and growth in the field of product management.