Founding Product Manager, B2B GenAI platform - job 1 of 8

The Founding Product Manager at Jerry will be responsible for driving the development of Propelix, our B2B GenAI platform. You will manage the product lifecycle from inception to implementation, working closely with early customers to refine product features based on their feedback. This role also includes identifying customer insights, customizing technology to meet their needs, and ensuring overall customer satisfaction as we establish Propelix as a leading platform in the insurance industry.

Candidates for the Founding Product Manager role at Jerry should ideally possess a Bachelor’s degree in a rigorous academic discipline along with 5-10 years of experience. A blend of structured problem-solving experience, possibly from management consulting or venture capital, followed by hands-on experience with product development in an early-stage B2B SaaS startup is preferred. Key skills include systems thinking, initiative, strong communication abilities, and exceptional project management skills.

As a Founding Product Manager at Jerry, your work will be crucial in taking Propelix from zero to one. By implementing customer feedback to refine our product offerings, establishing product-market fit, and leading the implementation process for early clients, you will pave the way for Propelix to become a critical player in the GenAI industry. Your strategic insights will directly influence the platform's design, user experience, and overall market presence.

Jerry's work culture is built on a foundation of innovation, collaboration, and a passion for tackling real-world problems. As a Founding Product Manager, you will be surrounded by talented, curious individuals who prioritize teamwork and egoless interactions. The company's commitment to continuous learning and improvement provides a dynamic environment where you can rapidly grow your career while making a significant impact on the business.

Absolutely! Jerry is dedicated to fostering an inclusive and diverse workplace. We actively encourage candidates from all backgrounds to apply, prohibiting discrimination based on race, gender, or any other protected characteristic. As part of our team, the Founding Product Manager will play a role in creating an environment where everyone feels empowered to contribute and thrive.

When building a product from scratch, I would start by deeply understanding customer needs through research and direct engagement. Collaborating with early adopters allows for iterative feedback, enabling me to refine product features. My focus would be on balancing customer insights with strategic vision to ensure the product not only meets current demands but also anticipates future market needs.

In my previous role, I implemented a structured feedback loop with our early users. I designed surveys, conducted interviews, and analyzed usage metrics to gather insights. Based on this data, I prioritized feature requests for development, leading to a significant increase in customer satisfaction and product adoption. I believe actively involving customers in the process enhances product relevance.

My systems thinking approach involves breaking down complex problems into manageable components, identifying interdependencies, and evaluating the bigger picture. For Propelix, I would analyze how various features impact customer experience, operational efficiency, and market fit, ensuring that each element of the product works collaboratively towards shared success.

Managing a cross-functional team requires fostering open communication and aligning everyone on common goals. I would facilitate regular check-ins to ensure project milestones are met and leverage the strengths of each team member. By creating an inclusive environment where everyone's input is valued, I aim to enhance collaboration and drive project success.

Staying motivated as a Product Manager comes from my passion for creating impactful solutions and continuously learning. I set personal goals to track my progress and celebrate small wins. Additionally, engaging with customers and seeing the real-world impact of my work fuels my enthusiasm, in turn reaffirming the value I bring to the organization.

To ensure effective communication with stakeholders, I focus on clarity and regular updates. I employ frameworks like stakeholder mapping to understand their needs and tailor my communication style accordingly. Utilizing tools like project management software and visual presentations helps convey complex information simply, fostering transparency and alignment.

Achieving product-market fit involves a systematic approach of validating assumptions through iterative testing and learning. I would prioritize gathering user feedback, analyzing usage data, and pivoting based on those insights. Building a minimum viable product (MVP) that aligns with customer needs is essential to fine-tune our offerings before scaling.

Prioritizing features involves balancing customer requests with strategic goals. I would utilize frameworks such as the RICE scoring model to evaluate potential impact, effort, and alignment with business objectives. Regularly revisiting priorities as customer feedback evolves ensures we're always aligned with their needs while driving the company toward its goals.

A successful Product Manager in a startup is adaptable and proactive. They must balance strategic vision with hands-on execution, communicating effectively across teams. The ability to thrive in dynamic environments, embrace ambiguity, and maintain a user-centered focus while taking calculated risks is crucial for driving product success in such fast-paced settings.

Measuring success as a Product Manager involves evaluating both qualitative and quantitative metrics. Key performance indicators such as customer satisfaction scores, adoption rates, and retention metrics give insights into the product's performance. Additionally, gathering qualitative feedback through user interviews helps understand the real impact of our work and guides future improvements.