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Head of Performance Marketing

Jiffy.com is seeking a brilliant, driven Director of Marketing Acquisition with a sharp mind for data and a knack for problem-solving. Reporting directly to the CMO and working closely with General Managers you will lead the charge on expanding our media investment program into a more sophisticated full-funnel strategy while driving acquisition across multiple channels. You’ll craft hypotheses, test them with data, and translate insights into actionable strategies that deliver real business results. 

This role is perfect for someone with a few years of hands-on acquisition marketing experience, and an instinct for blending data with creative strategy to solve ambiguous challenges. You are professional with a proven track record in driving profitable customer acquisition across channels, optimizing conversion funnels, and measuring and reporting on programmatic marketing performance against business goals for both mature and new lines of business. You will thrive if you are a marketing strategist at heart, a builder by nature, and someone who loves growth hacking through data.

Key Responsibilities

  • Work closely with General Managers to understand market trends, customer behaviors and competitive landscapes
  • Assess, optimize, implement and continuously improve our digital marketing strategy including paid search, SEO, display, email, retargeting, paid social etc.
  • Drive monthly planning & forecasting of the impact of programmatic marketing budget and manage tightly to define CAC and volume targets, with daily, weekly and monthly reporting against KPIs and market trends & insights
  • Identify, prioritize and lead real-time, iterative marketing campaign optimization efforts while automating marketing operations to improve funnel efficiency
  • Continuously expand the portfolio of digital marketing tech stack in order to automate reporting, analytics, and experimentation
  • Work with our Data Science team to build marketing performance data and reporting structures and execute marketing-related technology tasks such as customer segmentation and audience building for effective targeting, attribution etc.
  • Explore and implement new partnerships to expand the reach and impact of marketing initiatives and maintain strong relationships with external traffic generators to drive quality traffic to our digital assets
  • Continuously evaluate and adopt the latest marketing technologies, trends and best practices to stay ahead in the competitive landscape
  • Work with marketing, product and creative teams to continuously improve and test new creative assets and landing pages

Qualifications:

  • Bachelor’s degree in Economics, Marketing, or a related field 
  • 5-8 years in acquisition marketing with a proven track record of driving measurable growth through data-driven strategies.
  • Mastery of metrics, data analysis, and tools like Google Analytics, SQL, and Excel; experience building dashboards or analytics programs is a plus.
  • Strong quantitative and qualitative analytical skills coupled with a passion for using data to drive marketing decisions
  • Entrepreneurial spirit, with a love for growth hacking, experimentation, and continuous learning.
  • Desire to work in a fast-paced, highly ambiguous entrepreneurial culture
  • A high level of integrity and accountability, with a commitment to excellence in all deliverables.
  • Obsession with experimentation (e.g., A/B testing, website & landing page iteration) and automation (e.g., email, content triggers)
  • Proficiency in marketing technologies, analytics tools, and programmatic advertising including performance marketing platforms like Google Data Studio, CRM, events analytics software like Segment, Marketing & product analytics tools like Mixpanel and Hotjar, and email marketing tools like Customer.io, MailChimp and HubSpot
  • Generous compensation and employer paid benefits (Medical, Vision and Dental)
  • Annual wellness and professional development stipend
  • Perks of getting lots of clothing!

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What You Should Know About Head of Performance Marketing, Jiffy

Jiffy.com is on the lookout for a savvy Head of Performance Marketing who can take our acquisition efforts to the next level. In this pivotal role, you'll collaborate closely with the CMO and General Managers to refine and expand our marketing strategy, making sure we’re leveraging every possible channel, including paid search, SEO, and social media. You'll be diving deep into data, crafting and testing hypotheses, and translating your findings into practical strategies that genuinely support our business objectives. Ideal candidates will bring a wealth of experience in acquisition marketing, combining creativity with analytical thinking. As the Head of Performance Marketing, you're not just strategizing; you're driving measurable growth and optimizing our conversion funnels. We’re looking for someone who thrives in a fast-paced environment and has a passion for experimenting and pushing boundaries. If you have a solid background in data analysis and a flair for tech-savvy marketing, this might be the perfect opportunity for you to grow with Jiffy.com while leading a dynamic team focused on innovative performance approaches. You'll enjoy the challenge of automating reporting, improving campaign efficiency, and adopting the latest industry practices all while having fun and making an impact. Sounds exciting? Let’s get to work and start making a difference together in the marketing landscape!

Frequently Asked Questions (FAQs) for Head of Performance Marketing Role at Jiffy
What qualifications are needed for the Head of Performance Marketing at Jiffy.com?

To qualify for the Head of Performance Marketing position at Jiffy.com, candidates should possess a Bachelor’s degree in Economics, Marketing, or a related field, along with 5-8 years of experience in acquisition marketing. A proven track record in driving measurable growth through data-driven strategies is essential, alongside mastery of metrics and analytical tools like Google Analytics and SQL.

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What are the key responsibilities of the Head of Performance Marketing at Jiffy.com?

The Head of Performance Marketing at Jiffy.com will be responsible for enhancing the digital marketing strategy, managing programmatic marketing budgets, optimizing campaign performance, and expanding partnerships to drive traffic. This role also involves collaborating with various teams to improve creative assets and funnel efficiency while constantly evaluating new marketing technologies.

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How does the Head of Performance Marketing role contribute to Jiffy.com's growth?

This role is crucial for Jiffy.com’s growth as it focuses on refining our acquisition strategy and leveraging data to inform marketing decisions. By implementing a full-funnel approach and optimizing campaigns across multiple channels, the Head of Performance Marketing will enhance customer acquisition and support overall business objectives.

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What kind of experience is required for the Head of Performance Marketing position at Jiffy.com?

Candidates should have substantial hands-on experience in acquisition marketing, ideally 5-8 years, with a strong focus on data analysis. Familiarity with digital marketing tools and a passion for continuous learning and experimentation in a fast-paced environment are equally important for this position.

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What marketing technologies will the Head of Performance Marketing at Jiffy.com be working with?

The Head of Performance Marketing at Jiffy.com will use a variety of marketing technologies including Google Data Studio, Mixpanel, MailChimp, and Customer.io as well as analytics tools for reporting, customer segmentation, and improving marketing efficiency. Familiarity with these tools will enhance your effectiveness in the role.

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What benefits does Jiffy.com offer for the Head of Performance Marketing position?

Jiffy.com offers generous compensation, employer-paid benefits including medical, vision, and dental coverage, as well as an annual wellness and professional development stipend. You'll also enjoy perks like clothing allowances, all while working in a culture that values creativity and innovation.

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How does Jiffy.com promote a culture of innovation for the Head of Performance Marketing?

At Jiffy.com, we foster a culture of innovation by encouraging experimentation and growth hacking. The Head of Performance Marketing is expected to lead initiatives that involve A/B testing and the continuous adoption of cutting-edge technologies, ensuring that our marketing strategies remain up-to-date and effective.

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Common Interview Questions for Head of Performance Marketing
What content strategy would you implement as Head of Performance Marketing at Jiffy.com?

To answer this, discuss the importance of understanding user personas and integrating creative content that resonates with your audience across channels. Highlight how you'd balance data-driven approaches with compelling storytelling to enhance engagement.

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Can you provide an example of a successful campaign you led in your previous marketing roles?

Share a specific campaign, detailing your strategy, the metrics used to measure its success, and how you adjusted the strategy based on real-time data. This showcases your analytical skills and ability to adapt.

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How do you ensure collaboration with other teams, such as Data Science and Creative, in your marketing strategy?

Discuss your communication strategies and how you would facilitate collaborative workshops. Emphasize the importance of understanding different perspectives to create a cohesive marketing approach.

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How would you measure the success of a marketing campaign at Jiffy.com?

Explain the key performance indicators (KPIs) you would track based on the campaign objectives, such as customer acquisition cost, conversion rates, and overall ROI. Discuss how you would use these metrics to inform future marketing decisions.

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What methods would you employ to optimize conversion funnels?

Talk about A/B testing different pages or funnel stages, analyzing user behavior, and making data-informed refinements to enhance user experience and increase conversion rates.

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How do you approach managing and allocating a marketing budget?

Describe your process of prioritizing channels that yield the highest ROI, tracking spend against established KPIs, and making adjustments based on performance and market trends.

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What is your experience with programmatic marketing?

Share your background with programmatic advertising, including the platforms you’ve used and how you’ve effectively targeted audiences to maximize campaign efficiency.

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How would you leverage data analysis in your decision-making process?

Discuss your proficiency with analytical tools and emphasize how data informs every marketing strategy you create, resulting in robust decision-making and agile adjustments to campaigns.

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Can you describe a time when you had to pivot your marketing strategy quickly? What did you learn?

Share an instance where market shifts required you to adapt your approach immediately. Focus on what prompted the change, your response, and insights gained from that experience.

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What do you think are the most important trends in performance marketing today?

Discuss your awareness of emerging trends such as personalization, AI in marketing analytics, and privacy regulations, emphasizing how you stay updated to adapt strategies accordingly.

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Jiffy.com is a company that operates in the Restaurants industry. It employs 6-10 people and has $1M-$5M of revenue. The company is headquartered in the United States.

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Full-time, remote
DATE POSTED
November 27, 2024

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