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Associate Property Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Associate Property Manager

Overview:  Entry level position coordinating all aspects of property management, including the development of effective relationships with JLL clients and tenants; general property maintenance; implementation of capital improvements and financial reporting and record keeping.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  The Associate Property Manager is an entry level position with full property management responsibilities for a given portfolio.  Working with the general manager, the APM will learn all aspects of property management and is expected to develop and expand property management skills during their tenure with this position.

  • Tenant Move-ins including the preparation of commencement letters and lease administration
  • Act as liaison between tenant and construction management and participate in punch list walk-through and follow-up; coordinate finish selections
  • Tenant Service - Responds promptly to tenant needs.  Responds to requests for service and assistance.
  • Ensure long term occupancy by providing the highest level of customer service to tenants, maintain the appearance of assigned properties, manage operating expenses and capital expenditures.
  • Evaluate annually all service contract requirements and oversee property maintenance contracts
  • Coordinate repairs, maintenance and site inspections
  • Processing and approval of Accounts Payable
  • Collections of Accounts Receivables
  • Annual budget preparation
  • Monthly variance reports, ensuring accurate data updates of any lease changes. Development of a comprehensive capital improvement schedule for each property
  • Coordinate operating expense reconciliations with accounting, understand various lease provisions
  • Supervise maintenance personnel, administrative personnel and assure superior tenant service
  • Other duties as assigned.

EDUCATION AND/OR EXPERIENCE

Bachelor's degree (B. A.) from four-year college or university; and related experience and/or training; or equivalent combination of education and experience.  Must have a current Real Estate sales license or obtain license within six months of employment.  1-2 years experience in property management.

COMPUTER SKILLS:

Microsoft Office; Microsoft Excel; Microsoft Outlook; Yardi Property Management System and other systems as required by client.

Location:

On-site –Orlando, FL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary 

  • Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

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What You Should Know About Associate Property Manager, JLL

If you're ready to kickstart your career in property management, JLL in Orlando, FL is looking for an enthusiastic Associate Property Manager to join our vibrant team! This entry-level position is perfect for those who want to dive into the world of real estate and learn the ropes of managing properties effectively. At JLL, we focus on developing meaningful relationships with our clients and tenants, and as an Associate Property Manager, you'll be at the heart of those interactions. Your daily tasks will involve coordinating everything from tenant move-ins, service requests, and property maintenance to the financial aspects like budget preparations and report generation. You'll work closely with the general manager, giving you ample opportunity to expand your management skills and gain invaluable experience. Plus, with a supportive working environment and a commitment to personal well-being, JLL offers a comprehensive benefits package that prioritizes your health and growth. So, if you're ready to embrace exciting challenges and contribute to shaping the future of real estate, we invite you to apply and see where your journey with JLL can take you!

Frequently Asked Questions (FAQs) for Associate Property Manager Role at JLL
What are the primary responsibilities of an Associate Property Manager at JLL?

As an Associate Property Manager at JLL, your primary responsibilities include coordinating tenant move-ins, responding to service requests, managing property maintenance, and preparing financial reports. You'll also oversee lease administration and work closely with the general manager to ensure that the property operates smoothly and that tenant satisfaction is high.

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What qualifications do I need to become an Associate Property Manager at JLL?

To become an Associate Property Manager at JLL, you will need a bachelor's degree from a four-year university and preferably some experience in property management. Additionally, you must hold a current Real Estate sales license or obtain it within six months of employment. 1-2 years of related experience will be beneficial.

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What skills are essential for success as an Associate Property Manager at JLL?

Essential skills for success as an Associate Property Manager at JLL include strong communication, customer service, and problem-solving abilities. Proficiency in Microsoft Office, particularly Excel and Outlook, along with familiarity with property management software like Yardi, is also important to execute your duties effectively.

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Is prior property management experience required for the Associate Property Manager position at JLL?

While prior property management experience is beneficial, it is not strictly required for the Associate Property Manager position at JLL. This role is excellent for those looking to gain entry-level experience while learning from seasoned professionals directly in the industry.

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What does the career progression look like for an Associate Property Manager at JLL?

Career progression for an Associate Property Manager at JLL often leads to roles with increased responsibility, such as Property Manager or Senior Property Manager. Through hands-on experience and continuous development within the company, you'll have opportunities to learn, grow, and eventually oversee larger portfolios.

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Common Interview Questions for Associate Property Manager
How do you handle tenant complaints as an Associate Property Manager?

When handling tenant complaints, it's important to listen actively and empathize with their concerns. Providing prompt solutions and communicating updates is key. Demonstrating commitment to resolving issues fosters a positive relationship and trust with tenants.

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What strategies do you use to ensure tenant satisfaction?

To ensure tenant satisfaction, I focus on open communication, regular property inspections, and timely responses to maintenance requests. Building rapport with tenants and proactively addressing their needs also plays a critical role in maintaining a positive living environment.

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Can you describe your experience with budget preparation in property management?

In property management, I approach budget preparation by analyzing past expenses, estimating future costs, and prioritizing necessary improvements. Collaborating with team members to align budgetary goals ensures transparency and efficient resource allocation.

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How do you prioritize maintenance tasks in a property?

I prioritize maintenance tasks based on urgency, tenant needs, and overall impact on property operations. Using a systematic approach, I categorize tasks into immediate, short-term, and long-term priorities to ensure all needs are met effectively.

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What do you think is the most important quality in an Associate Property Manager?

The most important quality in an Associate Property Manager is strong interpersonal skills. Being able to connect with tenants, build relationships, and communicate effectively creates a positive atmosphere that enhances tenant experiences and fosters successful property management.

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How would you handle an eviction process as an Associate Property Manager?

Handling an eviction process requires a delicate approach. I'd ensure that all communication is clear and professional, adhere to legal guidelines, document all interactions, and coordinate with legal counsel if necessary to manage the process smoothly and respectfully for all parties involved.

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What software tools are you familiar with that are used in property management?

I am familiar with various property management software tools, especially Yardi, which is great for tracking leases, maintenance requests, and financials. Microsoft Excel is also crucial for budgeting and data analysis, along with Outlook for communication.

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How would you approach a challenging tenant relationship?

When faced with a challenging tenant relationship, I would first seek to understand the underlying issues by having open conversations. Building rapport and working collaboratively to resolve concerns demonstrates commitment to a positive landlord-tenant relationship.

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What steps do you take to ensure compliance with building regulations?

To ensure compliance with building regulations, I stay informed about local laws, conduct regular property assessments, and collaborate with maintenance staff. Documenting all inspections and maintenance activities builds a robust compliance framework.

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How do you manage your time effectively on a busy property?

Effective time management on a busy property involves prioritizing tasks, setting daily goals, and utilizing tools like calendars and task lists. Being flexible and ready to adapt to unexpected situations also plays a vital role in managing my time efficiently.

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We’re JLL. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communit...

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Full-time, on-site
DATE POSTED
April 9, 2025

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