Job details
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Customer Onboarding Specialist
Jobber is seeking a Customer Onboarding Specialist to empower small business owners by providing top-notch onboarding support.
Skills
- Customer service experience
- Strong communication skills
- Ability to handle technical issues
- Experience with SaaS products
- Customer relationship management
Responsibilities
- Ensure customers are supported during their first 90 days of using Jobber
- Work with cross-functional teams to provide the best experience for users
- Guide service providers through onboarding processes
- Create strategies for supporting service providers
- Conduct Zoom meetings with clients to ensure effective onboarding
Education
- High school diploma
- Bachelor's degree preferred
Benefits
- Extended health benefits
- Retirement savings plan matching
- Stock options
- Vacation and health days
- Parental leave top-ups
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 10, 2024
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