Credit Administration Lead - (Remote - Mexico)
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
One of our companies is currently looking for a Credit Administration Lead in Mexico.
We are seeking a proactive and detail-oriented Credit Administration Lead to support and coordinate operational strategies across customer service and collections teams. In this role, you’ll serve as the main liaison with finance and accounting departments, handling internal procedures and vendor processes related to payment reconciliations. You’ll be responsible for driving performance through data analysis, team leadership, and continuous process improvement. This position is ideal for someone who thrives in a fast-paced, fintech environment and is passionate about operational excellence.
Accountabilities:
- Lead and supervise a team to ensure service levels are consistently met across back-office processes.
- Manage and resolve payment discrepancies and clarifications in coordination with financial institutions and internal stakeholders.
- Analyze customer payment issues and support monthly account reconciliations with accounting.
- Develop and maintain reporting dashboards and documentation for decision-making and trend analysis.
- Monitor operational KPIs, drive performance improvements, and ensure alignment with business strategies.
- Act as a point of contact for legal and regulatory follow-ups, including SIGE and CONDUSEF inquiries.
- Coordinate scheduling, vacation planning, and professional development for team members.
- Bachelor’s degree in business administration or a related field.
- Minimum 2 years of experience in customer service and collections within a contact center environment.
- At least 6 months of experience managing or leading teams.
- Strong understanding of credit risk and financial products.
- Proficiency with Microsoft Office and Google Workspace; data analysis and reporting experience required.
- Advanced English and excellent Spanish communication skills (written and verbal).
- Leadership abilities with knowledge of coaching techniques and team development.
- Familiarity with operational functions in customer success and back-office environments.
- Competitive compensation package
- Opportunity to work in a fast-growing, purpose-driven fintech environment
- Inclusive and diverse workplace culture
- Leadership development and growth opportunities
- Flexible work arrangements
- Access to wellness and learning programs
- Active participation in strategic decisions
- Recognition for innovation and collaboration
Jobgether hiring process disclaimer
This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.
Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.
Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.
If you are among the top 5 candidates, you will be notified within 7 days.
If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.
Thank you for your interest!
#LI-CL1
A talented Full-stack Engineer is needed for a remote role with Jobgether to enhance customer experience and partner capabilities through effective technical solutions.
Join Jobgether as a Principal Product Manager and lead the charge in developing groundbreaking AI solutions in a fully remote setting.
Embark on a rewarding career with American Express as a Staff Technology Auditor, driving innovation in third-party risk management.
Join Deel, a leader in fintech innovation, as a Senior Payroll Associate to oversee payroll processes while contributing to a diverse and inclusive workplace.
Join Transwest as an Accounts Receivable Specialist and leverage your accounting expertise to ensure excellent customer service and account management.
Join Willow as an Accounts Officer and contribute to the evolution of smart building solutions with your finance expertise.
Join Arevon, a pioneering renewable energy company, as an Accounting Manager and contribute to impactful financial management in a dynamic industry.
Lincoln Property Company is looking for a skilled Property Accounting Manager to oversee financial operations of a real estate portfolio in a hybrid work model.
Join Toyota as a Corporate Accounting and Financial Reporting Analyst and contribute to the financial integrity of a global leader in mobility solutions.
Seeking a knowledgeable FIU Associate Analyst to join Vantage Bank and support compliance efforts in a fast-paced environment.
Join Smart Motors Toyota as a Controller and play a pivotal role in our financial operations while being part of a dynamic and inclusive team.
LWI is looking for a part-time Sage Intacct Designer to design and implement tailored solutions for their remote accounting team.
Join J.S. Held as a Staff Forensic Accountant, where your analytical skills will help clients navigate complex financial situations.
Join FactSet as a Senior Collections Specialist, where you will be key in optimizing the global collections process and enhancing financial outcomes.
Join our dynamic accounting team as an Assistant Controller, focusing on FP&A in the aerospace manufacturing sector.
Jobgether has the ambition to disrupt the recruitment industry as we know it by simplifying it and making it more accurate 🎯 Jobgether platform connects candidates and companies based on: - Skills -... Values - Ambition - Personality The candidat...
1047 jobsSubscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
