Brand Ambassador A015

As a Brand Ambassador at CPM, you will be responsible for visiting retail and industrial sites to facilitate the collection of used pallets. Your main duties include liaising with site management, ensuring data accuracy in our client list, and confirming site accessibility for vehicle types. You will also educate customers about the pallet collection process and report information using our online portal.

To qualify for the Brand Ambassador position at CPM, you should be a confident communicator with prior experience in customer-facing roles. Additionally, possessing your own vehicle and a smartphone equipped with apps will be essential. A willingness to learn and adapt is also crucial, as comprehensive training will be provided.

The Brand Ambassador at CPM will earn £102.56 per day, which includes holiday pay. You'll also receive additional compensation for mileage at 30p per mile. The role offers flexible hours, with calls scheduled between 08:00 and 18:00 on weekdays, and your workload will be based on a designated call file.

Absolutely! CPM values the growth and development of its individuals. As a Brand Ambassador, you will benefit from full training and mentoring, and the collaborative culture encourages sharing ideas and celebrating achievements. There may also be opportunities for advancement based on your performance and interests.

As a Brand Ambassador at CPM, you will enjoy comprehensive support including face-to-face training with an Account Manager, a provided tablet for reporting information, and a team that encourages collaboration. Our commitment to a supportive environment ensures that you will never feel alone in your role.

Express your enthusiasm for the role by highlighting your passion for customer engagement and the importance of logistics in the retail industry. Mention how the opportunity to work flexibly and independently appeals to you.

Share a specific instance from your past experience where you successfully managed a difficult situation with a customer. Focus on your problem-solving skills and ability to maintain a positive relationship.

Complex scheduling tasks can be handled by discussing your organizational skills. Explain how you manage your time effectively, perhaps by using calendars or apps, and your method of ensuring you meet all client needs.

Discuss your attention to detail and systematic approach to capturing data accurately. Detail your familiarity with digital reporting and any systems you have used in previous jobs.

Emphasize your communication and interpersonal skills. Share an example of how you would approach the situation diplomatically and work towards a solution that satisfies both parties.

Talk about how exceptional customer service strengthens relationships with clients, encourages repeat business, and enhances the reputation of the company. Give examples of how you have previously contributed to positive customer experiences.

List qualities such as strong communication skills, adaptability, attention to detail, and a proactive approach to problem-solving. Illustrate these traits with examples from prior experiences.

Discuss your negotiation skills and flexibility. Mention how you'd evaluate priorities and come to a consensus on scheduling while keeping all parties informed and satisfied.

Share your experiences with any reporting or management software you have previously utilized. Emphasize your eagerness to learn and adapt to any specific tools used at CPM.

Talk about your personal drive to deliver results and build strong relationships. You might mention how you find motivation in seeing tangible outcomes from your work and making customers happy.