Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Repair Service Specialist image - Rise Careers
Job details

Repair Service Specialist

Company Description

Jobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: Safelite

Job Description

Does this position interest you? You should apply even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

The Repair Specialist, which we hire year-round and seasonally, performs vehicle glass repairs whenever a glass replacement is not required. Our paid, formal training program teaches everything needed to complete these specialized repairs, regardless of any prior mechanical experience.

What You’ll Get

  • Competitive weekly base pay starting at $16/hour.

  • A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.

  • Up to $5,250 annually in tuition reimbursement.

  • Paid training and all the tools and resources you'll need to be successful.

  • View all our health, wealth and life offerings at www.safelitebenefits.com.


What You’ll Do

  • Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders.

  • Repair chips, cracks and other auto glass related issues on customer vehicles.

  • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.

  • Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop.

  • Safely and professionally operate a company fleet vehicle to and from customer locations.

  • All other duties as assigned.


What You’ll Need

  • Education: High School Diploma/GED/Equivalent required.

  • Valid state-issued driver’s license required.

  • On-the-job training/completion of Safelite SafeTech™ certification.

  • The ability to operate a Safelite van, following all safety, cleanliness policies, traffic laws, and maintain a safe driving record.

  • Flexibility with hours and days trained/worked, as workloads fluctuate.

  • Comfort working outside in a variety of weather conditions.

  • Present a professional appearance and wear personal protective equipment.

  • Physical requirements: lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs., safely operate various equipment including hand and power tools, working at elevated heights, remaining on your feet for extended periods.

--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

--

Jobs for Humanity Glassdoor Company Review
5.0 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
Jobs for Humanity DE&I Review
5.0 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Jobs for Humanity
Jobs for Humanity CEO photo
Unknown name
Approve of CEO

Average salary estimate

$37440 / YEARLY (est.)
min
max
$33280K
$41600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Repair Service Specialist, Jobs for Humanity

Are you ready to dive into a fulfilling career with Safelite as a Repair Service Specialist in Boise, Idaho? At Safelite, we’re not just an auto glass company; we’re a community that values every individual’s journey, embracing diversity and fostering a supportive work environment. In this role, you’ll perform vehicle glass repairs, tackling everything from chips to cracks without needing to replace the entire glass. With no prior mechanical experience required, our comprehensive paid training program gears you up for success under the mentorship of experienced technicians. As a Repair Service Specialist, you’ll also manage documentation, keep customer vehicles clean, and safely operate our company fleet vehicles. Your initial pay starts at $16/hour, complemented by a robust benefits package worth over $10k annually, including a 401(k) plan with matching contributions and personalized medical coverage. If you have a high school diploma or GED, a valid driver’s license, and a willingness to learn, we’d love for you to join our team. The position offers flexibility working hours, accommodates outdoor tasks, and provides paid training. At Safelite, our mission is to help you build not just a career but a rich, fulfilling life! Join us in creating a collaborative and uplifting workplace where you can shine and grow.

Frequently Asked Questions (FAQs) for Repair Service Specialist Role at Jobs for Humanity
What are the main responsibilities of a Repair Service Specialist at Safelite?

As a Repair Service Specialist at Safelite, you will focus on repairing vehicle glass, handling chips and cracks. You’ll also be responsible for managing work orders and customer documentation, communicating with customers through our Mobile Resource Management technology, and ensuring a clean work environment both inside customer vehicles and the shop. Your role may also involve operating a Safelite fleet vehicle to and from customer locations, all while adhering to our safety and professional standards.

Join Rise to see the full answer
What qualifications do I need to apply for the Repair Service Specialist position at Safelite?

To apply for the Repair Service Specialist role at Safelite, you need a high school diploma or GED and a valid state-issued driver’s license. While previous mechanical experience is not necessary, you must be willing to undergo on-the-job training and complete the required Safelite SafeTech™ certification. A flexible attitude regarding working hours, as well as adaptability to varying weather conditions, will also be important in this position.

Join Rise to see the full answer
What training does Safelite provide for the Repair Service Specialist role?

At Safelite, we offer a paid formal training program for all Repair Service Specialists. This program is designed to teach you the specialized skills needed for vehicle glass repairs, including classroom education and hands-on experience under the guidance of seasoned technicians and leaders. You will learn the 'Safelite Way' of operating, ensuring you have the tools and knowledge necessary to excel in your job.

Join Rise to see the full answer
What benefits can I expect as a Repair Service Specialist at Safelite?

As a Repair Service Specialist, you can look forward to a competitive weekly pay starting at $16/hour. Our benefit package, valued at over $10k, includes a comprehensive medical coverage plan, a 401(k) with company matching, paid time off for vacations and volunteer days, and up to $5,250 annually in tuition reimbursement for furthering your education. These benefits are designed to support both your professional and personal growth.

Join Rise to see the full answer
Is experience in auto repair necessary for the Repair Service Specialist position at Safelite?

No prior experience in auto repair is necessary to apply for the Repair Service Specialist position at Safelite. We focus on providing comprehensive training that equips you with all the skills needed to perform glass repairs effectively. Whether you have experience or not, we encourage you to apply and bring your willingness to learn to our team.

Join Rise to see the full answer
Common Interview Questions for Repair Service Specialist
What interests you about the Repair Service Specialist role at Safelite?

When answering this question, reflect on your enthusiasm for hands-on work and the opportunity to contribute to customer satisfaction by providing efficient repairs. Highlight any personal values such as a commitment to quality or community support that align with Safelite's mission.

Join Rise to see the full answer
How would you handle a difficult customer while performing a glass repair?

Demonstrate your customer service skills by discussing your approach to empathy and clear communication. Explain how you would listen to the customer’s concerns, validate their feelings, and ensure you address any issues they may have during the repair process.

Join Rise to see the full answer
What steps would you take if you were faced with a safety concern on the job?

You should detail the importance of following safety protocols and reporting any concerns immediately. Explain how you would assess the situation, prioritize safety, and work collaboratively with your team to resolve the issue efficiently.

Join Rise to see the full answer
Describe a time when you worked as part of a team to achieve a goal.

Use the STAR method (Situation, Task, Action, Result) to share an example of teamwork. Reflect on how collaboration led to a successful outcome and how your role contributed to the group dynamic.

Join Rise to see the full answer
How do you prioritize your tasks when you have multiple jobs to complete?

Discuss your approach to time management, including how to assess urgency and importance. Detail any strategies you use to remain organized and ensure customer needs are met promptly.

Join Rise to see the full answer
What would you do if you did not know how to repair a specific issue with a vehicle’s glass?

Talk about your willingness to ask questions and seek help from more experienced team members. Emphasize your commitment to continuous learning and the importance of ensuring that the repairs meet quality standards.

Join Rise to see the full answer
How comfortable are you working outdoors in various weather conditions?

Express your adaptability and willingness to work in diverse conditions. You may want to mention any past experiences that have prepared you for outdoor work, showcasing your dedication to getting the job done regardless of the situation.

Join Rise to see the full answer
What are your long-term career goals, and how does this role fit into them?

Outline how the Repair Service Specialist role aligns with your career aspirations within the automotive field. Mention any interests in advancing with Safelite or furthering your technical skills through training and education.

Join Rise to see the full answer
How do you ensure quality in your work, particularly in repairs?

Discuss your attention to detail and any checks you perform to ensure the accuracy of your work. Talk about the importance of adhering to company standards and how quality impacts customer satisfaction.

Join Rise to see the full answer
Why do you believe diversity is important in the workplace, specifically at Safelite?

Articulate your belief in the benefits that diverse perspectives bring to a team, such as creativity and problem-solving. Emphasize your appreciation for Safelite’s commitment to an inclusive work environment, where everyone is valued.

Join Rise to see the full answer
Similar Jobs
Jobs for Humanity Hybrid Philadelphia, PENNSYLVANIA
Posted 5 days ago
Photo of the Rise User
Posted 6 days ago
Photo of the Rise User
AdvisaCare Hybrid No location specified
Posted 12 days ago
Photo of the Rise User
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Vision Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
Photo of the Rise User
TSA Group Remote 717 Bourke Street, Docklands, VIC, Australia
Posted 11 days ago
Photo of the Rise User
Posted 2 days ago
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 24, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!