Digital Transformation Analyst Senior
Company Description
Company Name: FIS Global
Job Description
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor of Computer ScienceTravel Percentage :
0%What you will be doing
• Perform Program management for Digital Transformation initiatives- Backoffice Operations
• Identify the scope of automation along with operations team through feasible study
• Analyze and model the business domain to create a complete picture of work-flows and technical requirements fulfilled by existing and proposed software
• Create functional requirements in use cases and coordinate requirements walk-through and sign-offs for client in the domain of settlement risk management
• Enabling the technical team to gauge the requirements from a functional perspective to define the business problem and primary objectives of the new project
• Perform detail analysis of the process and prepare a Process Understanding Document along with AS IS & TO BE process maps
• Perform requirement gathering workshops and design robotics solution for the processes.
• Creating detailed project road maps, plans, schedules, support structure, and work breakdown structures
• Create user manuals, administrator Instructions, developer document activity diagrams and map processes and data flow
• Create Benefit Summary/Case, detailed RASCI matrix and CBA of projects
• Analytics Expertise- Six Sigma(DMAIC) approach, SCRUM
• Identify risks, potential 'scope creep' and change management with the Project Manager
• Assist Change Managers to assist users in process flow and user interface changes
What you Bring
Experienced Professional with a demonstrated history of working in the information technology and services industry (especially Capital market, Retail banking and Insurance domain) skilled in Requirements Analysis, Business Development, Business Documentation, Analytical Skills, Market Research. Overall more than 3 to 4 years of experience in Stakeholder Management. Currently working as a functional consultant for driving projects across multiple geographic locations.
Highest Qualification
Graduate
What we offer you
- Working in an international company, alongside international colleagues.
- Being a part of an innovative and entrepreneurial environment of a growing department and team. Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories).
- Development opportunities by using the company's on-line training database and LinkedIn Learning. Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees).
- Opportunity to get involved in social projects and local initiatives.
- A broad range of professional education and personal development opportunities
- A work environment built on collaboration and respect
FIS JOB LEVEL DESCRIPTION
Career professional role requiring extensive skill and proficiency. Works independently with only administrative supervision on highly complex projects with extensive latitude for independent judgment. Works on multiple projects as a project leader or periodically as the subject matter expert. Participates in Product Release activities including User Acceptance Testing and execution of test cases. Expected to mentor others on staff and is a role model for rest of team. Effectively communicates with all levels of technical and non-technical personnel. Ability to provide communication on issues or complex information to a wide audience based on knowledge. Participates in strategic planning and direction. Develops, documents and implements standards, guidelines, direction and education on process/procedures for staff. Assigned to highly visible, sensitive and critical clients. Customer service or client management experience – a plus. Some travel will be required.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
As a Senior Digital Transformation Analyst at FIS Global in Gurugram, India, you will be on the forefront of driving meaningful change within our organization. You’ll be responsible for program management of exciting Digital Transformation initiatives focused on Backoffice Operations. Your key to success will be liaising with the operations team to identify automation opportunities and conducting in-depth analysis of business domains to create a comprehensive understanding of workflows and technical requirements. Your expertise in settlements risk management will shine as you create functional requirements and coordinate client walkthroughs. You'll have the opportunity to lead workshops to gather requirements and design robotics solutions that will simplify processes. Along with this, you’ll craft detailed project roadmaps and schedules, ensuring you’re fully equipped to map processes and develop user documentation that will serve as intrinsic guides for the team. Your analytical skills will be vital as you will also be employing the Six Sigma (DMAIC) methodology and SCRUM practices to identify risks and manage scope creep effectively. With a bachelor’s in computer science and at least 3-4 years in stakeholder management and the IT services sector, you’ll step into a role that offers a collaborative culture and robust professional development opportunities. Join us and become part of a diverse team that values innovation and social responsibility while providing the freedom of remote work to promote an exceptional work-life balance. At FIS Global, your contributions as a Senior Digital Transformation Analyst will help pave the path for a more inclusive and efficient future in our operational landscape.
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