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Investment/Accounting Software Support Business Analyst - job 1 of 2

Company Description

Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: FIS Global

Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Cognitive Science

Travel Percentage :

0%

Job Description

As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the team:

FIS® Investment Accounting Manager (formerly InvestOne) provides scalable and modular investment accounting software that supports an exhaustive range of investment types, asset classes and accounting methodologies.

About the role:

Primary function will be to work with the InvestOne Production Support Team analyzing client queries and preparing responses for CX and development to act upon.

Part of the InvestOne Product team they may be called upon to assist and research specific product type queries.

What you will be doing:

You will have the opportunity to:

  • Work with Users/Clients, Software maintenance teams, as well as, BA's and Software Engineers.

  • Manage and maintain InvestOne Accounting Software design strategy and explore solution from concept to completion

  • Translate complex design problem, user pain points and research finding into practical and impactful design solution especially in financial domain

  • Quickly convert concepts and ideas to working POCs using design thinking process

  • Proactively engage with multiple project stakeholders and work closely with product and business teams in developing solutions

  • Quickly visualize and prototype ideas to communicate concepts, conveying design ideas via sketches, wireframes, hi-fidelity mockups and interactive prototypes to the customer

  • Rapidly test and create iterative designs that meet project objectives and fits within the FIS Brand guidelines

  • Wearing a customer hat during developing solutions

  • Be responsible for the delivery of usable and high-quality designs

  • Participate in software design meetings and analyze user needs to determine technical requirements

  • Design Quality reviews

  • Contribute to the CoE charter including collaboration, workshops and publishing

What you will need:

We need organized, highly technically skilled, motivated self-starters, with deep experience of the modern stack and a track record of delivery.  

Core skills are:

  • Experience in Accounting software UI & UX Designs with a proven track record of success

  • Ability to clearly articulate a problem space and design a solution that meet the user needs and business goals

  • Ability to quickly incorporate feedback and efficiently produce high quality professional designs

  • Ability to think holistically about the UI and scale in the future

  • Self-starter and ability to work without much supervision

  • Ability to accurately set, manage and meet deadlines

  • Understanding of the following:

Added bonus if you have:

  • Previous experience working with Accounting products and Accounting organizations.

  • Familiar with responsive design, A11Y principals and usability testing

  • Experience working with remote teams

  • Good eye for detail

  • Excellent communication skills

  • Ability to communicate effectively with customer and all levels of management in an organized & professional manner

What we offer you:
At FIS, you can learn, grow and make an impact in your career.

  • Extensive Health Benefits Program along with the Family Protection Plan

  • Best-in-class career mobility options across the globe

  • Award-winning learning offerings for career development

  • Adaptable home - office work model

  • Opportunity to work with global teams and clients


FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $99,830.00 - $167,700.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Average salary estimate

$133765 / YEARLY (est.)
min
max
$99830K
$167700K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Investment/Accounting Software Support Business Analyst, Jobs for Humanity

Are you ready to make waves in the fintech world? FIS Global is looking for an enthusiastic Investment/Accounting Software Support Business Analyst to join our dynamic team in beautiful Jacksonville, Florida. This full-time role is perfect for someone who thrives in a fast-paced environment and loves tackling complex financial software challenges. As part of the InvestOne Production Support Team, you will be the light that guides our user experience, assisting clients by analyzing their queries and crafting effective responses for our customer experience and development teams. Your role will be pivotal as you collaborate closely with software maintenance teams, business analysts, and software engineers to ensure our software solutions are top-notch and user-friendly. With your keen insight into user pain points, you’ll translate these challenges into impactful design solutions that align with our values. From creating prototypes to attending design meetings, your expertise in UI and UX practices will make a substantial difference. At FIS Global, we prioritize inclusivity and celebrate diverse perspectives – and we want you to grow, learn, and make an impact in your career with us. If you are ready to step into this exciting role and contribute to shaping the future of investment accounting, we would love to hear from you!

Frequently Asked Questions (FAQs) for Investment/Accounting Software Support Business Analyst Role at Jobs for Humanity
What are the responsibilities of an Investment/Accounting Software Support Business Analyst at FIS Global?

As an Investment/Accounting Software Support Business Analyst at FIS Global, your primary responsibilities include analyzing client queries, collaborating with multiple stakeholders, managing the InvestOne Accounting Software design strategy, and creating user-centered design solutions. You'll be integral in participating in software design meetings, conducting quality reviews, and ensuring that high-quality designs are delivered based on user needs and business goals.

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What qualifications are required for an Investment/Accounting Software Support Business Analyst at FIS Global?

To qualify for the Investment/Accounting Software Support Business Analyst position at FIS Global, candidates typically need a bachelor's degree, preferably in Cognitive Science or a related field. Experience in accounting software UI & UX design is essential, along with excellent communication skills and the ability to manage deadlines effectively. Previous experience with accounting products is an added advantage.

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How does FIS Global support career growth for Investment/Accounting Software Support Business Analysts?

FIS Global is dedicated to fostering career growth for investment/accounting software support business analysts through comprehensive learning offerings, award-winning professional development programs, and best-in-class career mobility options. Employees are encouraged to engage in ongoing education and training to keep pace with industry advancements and enhance their skill sets.

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What type of work environment can Investment/Accounting Software Support Business Analysts expect at FIS Global?

Investment/Accounting Software Support Business Analysts at FIS Global can expect a collaborative and inclusive work environment. Teams are diverse and focused on celebrating individual contributions to shared goals. FIS also offers flexible work arrangements, allowing for a balance between remote and office work, ensuring that all employees can thrive in a setting that works best for them.

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What salary range can an Investment/Accounting Software Support Business Analyst expect at FIS Global?

The salary range for an Investment/Accounting Software Support Business Analyst at FIS Global is between $99,830.00 and $167,700.00, taking into consideration various factors such as expertise, education, and experience. This range reflects the competitive compensation that FIS aims to provide for individuals taking on this pivotal role in the company.

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Common Interview Questions for Investment/Accounting Software Support Business Analyst
Can you describe your experience with investment accounting software and how it applies to the role of Business Analyst?

In your answer, highlight specific software you’ve worked with, your role in projects, and how your experiences equipped you to understand user needs and provide effective solutions. It's crucial to demonstrate a balance between technical proficiency and user empathy.

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How do you approach translating client queries into actionable insights for the development team?

Explain your process for gathering user feedback, analyzing their pain points, and how you prioritize these inputs to drive software improvements. Mention tools or techniques you use to map out the user experience effectively.

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What design methodologies do you employ when creating user-centered solutions?

Discuss your familiarity with design thinking and agile methodologies. Provide examples of how you've employed these methods to develop prototypes and conduct usability tests, emphasizing your iterative approach to design.

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How do you ensure that your designs align with the overall business goals of a project?

Your answer should emphasize the importance of collaboration with stakeholders and how you incorporate their feedback during the design process. Mention techniques you use to align user needs with business objectives.

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Can you provide an example of a challenging problem you faced in your previous role and how you solved it?

Use the STAR method (Situation, Task, Action, Result) to outline a specific challenge related to software support or design. Highlight your analytical abilities and how your solution benefited the users or the project.

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How do you stay updated on industry trends and emerging technologies related to accounting software?

Discuss your strategies for professional development, such as attending industry conferences, participating in webinars, or following relevant publications. Stress the importance of continuous learning in keeping your skills sharp.

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What tools do you use for prototyping and user testing?

Mention specific design and prototyping tools you are proficient in, such as Sketch, Figma, or Adobe XD. Discuss your approach to user testing and gathering feedback during the prototype stages.

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How do you prioritize multiple tasks and projects in a fast-paced work environment?

Share your time management strategies and tools you use to keep track of deadlines. Explain how you balance competing priorities while ensuring quality outcomes.

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What role does communication play in your work as a Business Analyst?

Emphasize the significance of effective communication in understanding user needs, collaborating with teams, and presenting your design solutions. Provide examples of how clear communication has led to successful project outcomes.

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Can you describe how you handle feedback and criticism regarding your design work?

Highlight your open-mindedness and adaptability in response to feedback. Discuss how you analyze and implement constructive criticism to refine your designs, demonstrating your commitment to collaborative improvement.

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Full-time, on-site
DATE POSTED
December 16, 2024

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