Remittance Processing Associate I - job 2 of 2

To apply for the Remittance Processing Associate I position at FIS Global, you will need at least a high school diploma or GED. Additionally, considerable knowledge of remittance processing and proficient communication skills are essential for effectively interacting with clients and coworkers. This role is ideal for candidates with relevant experience and a detail-oriented mindset.

As a Remittance Processing Associate I at FIS Global, your typical work schedule will run from Friday to Tuesday, from 8:00 am to 5:00 pm, providing you with a unique mid-week break on Wednesday and Thursday. This schedule is designed to ensure you have the time you need to recharge while actively contributing to our operations!

Success as a Remittance Processing Associate I at FIS Global requires a combination of technical and soft skills. You'll need considerable knowledge of remittance processing and the ability to handle exceptions accurately. Strong written and oral communication skills are also crucial for effective interaction with clients and coworkers, as well as a solid understanding of problem-solving techniques related to client transactions.

FIS Global is committed to the professional development of our employees. As a Remittance Processing Associate I, you'll have opportunities to grow your career through training and mentorship, leading to various roles within the organization. With our focus on inclusive teams and innovation, you'll find a supportive environment that encourages personal and professional growth.

FIS Global actively promotes diversity and inclusion in the workplace by building teams that value varied perspectives and experiences. As a Remittance Processing Associate I, you'll be part of an inclusive environment that fosters collaboration and creativity, where everyone’s voice is heard and valued in shaping our products and solutions.

The compensation for the Remittance Processing Associate I position at FIS Global ranges from $15.40 to $27.45 per hour, reflecting the pay for new hires based on role and location. In addition to competitive pay, FIS Global offers a robust benefits package that includes opportunities for professional development and resources to contribute to your community, ensuring overall employee satisfaction and well-being.

In the Remittance Processing Associate I role at FIS Global, you will handle various tasks, including preparing customer payments for processing, coordinating setup and maintenance of remittance processing equipment, performing research and adjustments, and managing inventory of processing supplies. Your attention to detail and organizational skills will be key in ensuring accurate and timely service.

When answering this question, detail any previous roles where you handled payment processing, including specific tasks and technologies you used. Highlight experiences where you improved accuracy or efficiency, as those are key in remittance processing.

Discuss your approach to error handling, emphasizing critical thinking and problem-solving skills. Describe a specific incident where you identified an error, the steps you took to resolve it, and how you communicated with affected parties.

Showcase your interest in FIS Global by mentioning the company's commitment to diversity, innovation, and professional growth. Articulate how these values resonate with your career aspirations and how you can contribute to the team.

Highlight the importance of accuracy and efficiency in remittance processing. You could mention how timely and accurate processing helps maintain customer trust and satisfaction, which are vital to any financial services business.

Provide examples of situations where effective communication played a crucial role in your job. This could include communicating with clients to resolve issues or collaboratively working with team members on a project.

Discuss your time management strategies, such as organizing tasks by urgency or importance. Provide an example of how you effectively managed multiple priorities in a past role.

Share a specific example that illustrates your proactive approach to identifying inefficiencies. Detail the process change and the positive outcome it achieved for your team or company.

List specific tools or software you’ve used in previous roles, such as payment processing platforms or remittance software. If applicable, discuss any training or certifications related to these tools.

Explain your approach to inventory management, including how you track supplies, anticipate needs, and ensure that processing operations run smoothly without interruptions.

Discuss your passion for technology and finance, emphasizing how you enjoy being at the intersection of these fields. Talk about how you see technology improving financial services and your desire to be part of that change.