PATIENT REP

YOU BELONG HEREWhat Awaits You?• Career growth and development• Employee and Dependent Tuition Assistance• Diverse and collaborative working environment• Affordable and comprehensive benefits packageOur competitive Benefits Package is designed to support the well-being and financial security of our employees. You can explore the details of our benefits offering by visiting the following link: https://jhhs.mybenefitsjhhs.com/Position Summary:Under general supervision, provides supportive services to patients and families. Provides information regarding patient information, hospital services, policies and procedures. Provides emotional support to families of patient crisis.Education/Experience:High school diploma or equivalent. At least 2 years’ experience in health care environment is preferred. Requires knowledge of general policies and procedures of patient representative program normally acquired through three to six months of experience on this job or equivalent.Knowledge/Skills:Requires knowledge of general policies and procedures of patient representative program normally acquired through three to six months of experience on this job or equivalent.Some analytical ability is required to investigate patient complaints and prepare reports.Substantial interpersonal skills needed to frequently interact with patients, families and medical staff and to comfort patients’ families. Advanced communication skills.Important Notices:• **Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your occupational health screening. Exceptions to the COVID-19 vaccination requirement may be granted to individuals for religious beliefs or medical reasons by following the proper protocols. Employees at Johns Hopkins All Children’s Hospital, its affiliate  locations and Florida State Residents are not required to obtain the COVID-19 vaccine. In the wake of the COVID-19 pandemic, the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities. We encourage you to explore our current opportunities.• **Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.Johns Hopkins Health System and its affiliates are drug-free workplace employers.