Mailroom Clerk

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves – The Mailroom Clerk is responsible for opening, sorting, and distributing incoming mail, collecting outgoing mail, and maintaining electronic logs and files pertaining to mail processing. Operational excellence and professionalism while performing related tasks will help to maintain outstanding business relationships with our clients.

What is your day to day?
Process and handle all incoming and outgoing mail, ensuring proper routing and labeling.
Maintain logs for incoming mail from vendors, mail delivery to customers, and all packages.
Screen unclassified mail and determine appropriate distribution.
Handle all special request mail responsibilities, such as UPS, Federal Express, and courier service. Research and follow-up with customers regarding tracking mail and/or packages.
Provide solutions to problems associated with special requirements such as bulk mail and other special types of mailings. Provide outstanding customer service.
Perform mailroom inspections and inventory supplies.
Arrange for pickup of outgoing mail, could include driving company van to pick up & deliver mail
A high degree of accuracy is required for handling sensitive mail and proper routing of mail
Ability to operate and maintain a variety of office equipment (copy machines, fax, computers, postage meters) and copy rooms

Desired experience and technical skills
1-2 years’ experience in related skills applicable to corporate mail room operations
Regularly lift, move and/or carry up to 10 pounds; frequently lift, move and/or carry up to 25 pounds; occasionally lift, move and/or carry up to 50 pounds. Ability to stand throughout duration of shift
Knowledge of current postal codes, procedures, and regulations
Experience with UPS, Federal Express, and courier services
Proficiency in Microsoft Excel and Word, and the internet
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.